New Zealand Automobile Association
|Formation||Auckland, New Zealand (1903)|
|Headquarters||99 Albert Street
|Membership||1.25 million (2008)|
The New Zealand Automobile Association (NZAA or AA) is a mutual organisation and an incorporated society that provides vehicle breakdown assistance and related services to its members. Founded in New Zealand in 1903, the AA has grown from a pioneering automobile club to a multi-faceted organisation offering motoring advice, insurance, finance, maps and travel guides, and is regarded as a significant advocate for New Zealand motorists within the transport sector and by government.
The AA is a member of the Fédération Internationale de l'Automobile (FIA) and Alliance Internationale de Tourisme, through which its members can receive reciprocal road service in a number of countries across the world.
In May 1903, Dr George Thomas Humphrey de Clive-Lowe and 20 other motoring enthusiasts founded the Auckland Automobile Association, the first motoring association in New Zealand. Another 13 associations were soon set up around the country. The automobile associations pioneered the concept of the driver's licence in New Zealand. In 1924 the first road map was produced and soon other AA districts were opening up around the country providing access to the expanding range of services.
In 1964 a Secretariat was formed in Wellington for the purpose of national advocacy. For many years George Fairbairn held the role of General Secretary. Mr Fairbairn was the public face of the Motoring Affairs division until he retired in 2005.
During the 1980s, the now 17 district associations began to merge and formed the New Zealand Automobile Association. The final merger of the NZAA was achieved in 1991 and a corporate office was established in Auckland, under the leadership of the present Chief Executive, Brian Gibbons. Motoring Affairs remained in Wellington under General Manager Mike Noon.
Products and services diversified through new joint venture companies, franchise operations and business partnerships during the 1990s. During 2003, the NZAA celebrated its centenary and reached the one million member mark.
Products and services
- AA Roadservice provides breakdown assistance 24/7. The Service Response Centre receives around 780,000 calls per year. AA Roadservice attends just under 500,000 roadside jobs annually.
- Motoring Services provides AA Members and New Zealand motorists with a range of products and services including vehicle testing stations, service and repairs, driver licensing and driver training. Services also include up-to-date car reviews and motoring advice. With an interactive website, motorists can undertake a mock New Zealand Road Code test or ask their motoring questions.
- AA Motoring Affairs works with the government, industry and media to represent the interests of motorists and the interests of its Members. The AA is a voice of support for the mobility of Members.
- AA Tourism provides a wide range of travel services and free information. AA Centres have travel guides, maps, accommodation and attraction information, most of which are available through the website. Reservations can be made through the website and there are often special rates for Members.
- AA Smartfuel is the AA's loyalty programme and enables members and New Zealand motorists to earn fuel discounts by swiping an AA Smartfuel card at participating retailers, then redeem the accumulated fuel discounts at any BP or participating Caltex service station in New Zealand.
- AA Insurance includes house and contents insurance, car insurance, travel insurance and life insurance. Further benefits are offered to AA Members, including discounts on insurance policies.
- AA Finance is a credit service available for car purchases.
- AA Maps, a website in collaboration with GeoSmart that allows customers to customise maps with details such as points of interest.
- "Over 100 years of motoring history". NZAA. Retrieved 2008-05-21.
- "$60 million given away in AA Rewards over 10 years". New Zealand Automobile Association. 16 June 2008. Retrieved 30 October 2011.
- "Online service allows travellers to customise maps". The New Zealand Herald. 2005-11-15. Retrieved 2008-08-12.
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