No.1 Traveller

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No.1 Traveller
Type Airport lounges and chauffering
Industry Aviation
Founders Phil Cameron
Headquarters London, England, UK
Area served United Kingdom

No.1 Traveller specialises in premium hospitality and provides a complete 'Driveway to Runway' service. They operate airport lounges in Heathrow, Gatwick,[1] Stansted,[2] Birmingham[3] and Edinburgh,[4] express train tickets, airport parking and VIP Departure & Arrivals services.


No.1 Traveller was founded in 2006[5] by Phil Cameron, a former West End producer, whose productions included the Tony Award-winning Journey's End[6] and the Olivier Award-winning 2005 revival of Hamlet.[7] Through initially trying to launch an airline catering exclusively to business customers, he built up relationships with airports, and recognised a need for dramatic improvement in the airport lounge experience for premium and aspirational customers.[8] No.1 Traveller first opened a lounge at Gatwick Airport’s South Terminal in April 2009 which was complemented by two lounges at Stansted Airport in September 2009 and January 2010. In 2011, two new "super lounges" were opened at Gatwick Airport’s North Terminal from May and Heathrow Airport’s Terminal 3 from August.[9] The company opened its first lounge outside London at Birmingham Airport in October 2012.[10] The company offers a Mercedes-Benz chauffeur service from Heathrow, Gatwick, Stansted or Birmingham Airport. No.1 Traveller operates two Travel Spas situated at Heathrow Terminal 3 (recently awarded a four-bubble rating by the Good Spa Guide[11]), and at Gatwick Airport’s North Terminal, with both Spas being available to both lounge guests and non-lounge guests. Treatments include massage, nails, waxing and facials, and showers are free for lounge guests.

In October 2011, No.1 Traveller opened the first open-to-all airport bedrooms, situated airside in Heathrow Terminal 3.[12] The company recently introduced a selection of 'Driveway to Runway' products, including airport parking, express trains, a VIP departure service, and a range of associate lounges around the world, all of which can be booked at

Airport Lounge Facilities[edit]

The company's six UK airport lounges all offer complimentary WiFi access and internet workstations, light meals, a bar, newspapers and magazines, flight information screens, seating areas and other forms of entertainment.[13][14] The service is open to all checked-in passengers, and customers are entitled to a three hour stay in the lounge, with the option to pay for additional time. The company has partnerships with Priority Pass, Airport Angel and WEXAS at each of its lounges as well as Diners Club International at every location other than Birmingham.[15]


Gatwick Airport – North Terminal[edit]

The second lounge within London Gatwick is found in the North Terminal and features a travel spa, Cinema, complimentary food and refreshments, TV, newspapers and magazines, and Wi-Fi internet access. For business travellers there is a private meeting room and business facilities. The travel spa offers, massage, manicure, waxing and facial treatments as well as shower facilities. Guests are also able to buy travel insurance and foreign currency in the lounge.

No.1 Lounge, South Terminal, Gatwick

Gatwick Airport – South Terminal[edit]

No.1 Traveller’s first lounge at Gatwick opened in 2009 and features complimentary food and drinks, TV, newspapers and magazines, and Wi-Fi internet access. Guests are also able to buy travel insurance and foreign currency in the lounge. The lounge is currently undergoing an expansion and will offer increased seating from April 2013.

Stansted Airport[edit]

The company operates one lounge at Stansted, which can be accessed by all departing passengers.[16] The lounge is located on the satellite that the majority of Ryanair flights depart from serving exclusively Ryanair flights,.[17] Bookings made at include access to fast track security.

No.1 Heathrow Lounge in Terminal 3

Heathrow Airport – Terminal 3[edit]

In August 2011 No.1 Traveller opened its flagship lounge in London Heathrow’s Terminal 3.[18] The addition of a Travel Spa and airside accommodation, as separately accessible facilities represents a departure from their traditional lounge arrangement.

The lounge is located on the departures side of Terminal 3, past security. An arriving passenger cannot access it unless departing on the same day.

The lounge itself includes panoramic runway views, a fully tended bar and freshly prepared food. A games room complete with iMacs, table football, bar billiards and a PlayStation 3 console is designed to entertain guests of all ages. A cinema, quiet relaxation area as well as internet phones for international calls can also be found within the facility.

Passengers can also dine from a stylish A la Carte menu, created in collaboration with British restaurateur Michael Nadra. As chef patron of Restaurant Michael Nadra, he has teamed up with No.1 Traveller to launch the new menu for their airport lounges at Heathrow Terminal 3 and Gatwick (North and South Terminal).

Shower facilities are complimentary for lounge guests and £10 for passengers not using the lounge. A range of beauty and men’s grooming treatments are also be available at the Travel Spa (for an additional charge).[19]

The lounge is the first in the UK to offer paid-for airside accommodation.[20] Designed with the transferring passenger in mind, the soundproofed bedrooms are a key highlight of the new space. They are available to all passengers and feature en-suite showers, telephones, Wi-Fi, television and room service.

Birmingham Airport[edit]

Open since October 2012,[21] the new No.1 Traveller lounge in Birmingham Airport is the first lounge located outside of London. Located beyond airport security, the lounge includes the usual features of a No.1 lounge, including seating areas, television, working areas, a fully tended bar, food service, complimentary newspapers, magazines and internet access. The No.1 Traveller lounge at Birmingham Airport is accessible to all of the 4.5 million passengers departing from the airport every year.

Chauffeur Service[edit]

The chauffuer drive service is available from anywhere in England, Wales and Scotland to Heathrow, Gatwick and Stansted airports. They operate a fleet of Mercedes-Benz vehicles ranging from the executive (E) class to the luxurious Sedan (S) class and for the group bookings the V-class people carrier.

See also[edit]


  1. ^ "Gatwick Airport: Airport lounges". Retrieved 4 April 2014. 
  2. ^ "Stansted Airport: Lounges". Retrieved 4 April 2014. 
  3. ^ "Birmingham Airport: Lounges". Retrieved 4 April 2014. 
  4. ^  Missing or empty |title= (help)
  5. ^ "". Retrieved 26 October 2010. 
  6. ^ Mark Shenton (9 August 2004). "20 Questions With... Phil Cameron". Retrieved 24 October 2010. 
  7. ^ "The Laurence Olivier Awards: full list of winners 1976-2008". Retrieved 24 October 2010. 
  8. ^ Lucy Tobin (9 September 2010). "No.1 Traveller is flying high with private airport lounges". London Evening Standard. Retrieved 24 October 2010. 
  9. ^ "". Retrieved 10 February 2012. 
  10. ^ "". Retrieved 31 September 2012.  Check date values in: |accessdate= (help)
  11. ^ "". Retrieved 11 September 2011. 
  12. ^ "". Retrieved 5 September 2011. 
  13. ^ "Launch of No.1 Traveller". Retrieved 25 October 2010. 
  14. ^ "Lounge and chauffeur check: No.1 Traveller". Retrieved 25 October 2010. 
  15. ^ "Useful information, your FAQs answered". Retrieved 24 October 2010. 
  16. ^ "Airport lounge- Stansted at Gate 49". Retrieved 4 April 2014. 
  17. ^ "New Ryanair lounge for Stansted". 29 January 2010. Retrieved 24 October 2010. 
  18. ^ "First look: No.1 Traveller opens Heathrow lounge". 11 August 2011. Retrieved 24 October 2010. 
  19. ^ "First look: No.1 Traveller opens Heathrow lounge". 11 August 2011. Retrieved 24 October 2010. 
  20. ^ "First look: No.1 Traveller opens Heathrow lounge". 11 August 2011. Retrieved 24 October 2010. 
  21. ^ "No.1 Traveller Opens Birmingham Lounge". 31 September 2012. Retrieved 31 September 2012.  Check date values in: |date=, |accessdate= (help)

External links[edit]