Normative social influence
Normative social influence is a type of social influence leading to conformity. It is defined as "the influence of other people that leads us to conform in order to be liked and accepted by them." Normative social influence's power stems from the human identity as a social creature, with a need for companionship and association. This fact often leads to people exhibiting public compliance—but not necessarily private acceptance—of the group's social norms in order to be accepted by the group. Social norms refers to the unwritten rules that govern social behavior. These are customary standards for behavior that are widely shared by members of a culture.
- 1 Research
- 2 Factors Affecting Normative Social Influence
- 3 Functions
- 4 Examples
- 5 See also
- 6 References
Solomon Asch conducted his classic conformity experiments in an attempt to discover if people would still conform when the right answer was obvious. Specifically, he asked participants in his experiment to judge the similarity of lines, an easy task by objective standards. Using confederates, he created the illusion that an entire group of participants believed something that was clearly false (i.e., that dissimilar lines were actually similar). When in this situation, participants conformed over a third of the time on trials where the confederates gave blatantly false answers. When asked to make the judgements in private, participants gave the right answer more than 98% of the time. Asch's results cannot be explained by informational social influence, because in this case, the task was easy and the answer obvious. Thus, participants were not necessarily looking to others in order to figure out what the right answer was, as informational social influence would predict; instead, they were seeking acceptance and avoiding disapproval. Follow-up interviews with participants of the original Asch studies confirmed this fact; when asked about why they conformed, many participants provided reasons other than a need for accuracy.
In more current research, Schultz (1999) found that households that received more normative messages in which described the frequency and amount of weekly recycling, began to have a direct impact on both the households frequency and amount of curbside recycling. The sudden change was due to the fact that "the other neighbors'" recycling habits had a direct normative effect on the household to change theirs. Similar results were apparent in another study in which researchers were able to increase household energy conservation through the use of normative messages. Interestingly, participants in this conservation study did not believe that such normative messages could influence their behavior; they attributed their conservation efforts to environmental concerns or social responsibility needs. Thus, normative social influence can be a very powerful, yet undetected, motivator of behavior.
Direct vs. Indirect Normative Influence
While the above experiments clearly indicate that witnessing directly how others act can influence behavior, latter day research suggests that direct personal experience is not a necessity for normative tendency. Research shows that written communication instructing how people should behave or describing how most people act in a given situation can generate the same normative behavior in people. Research by Goldstein, Cialdini, and Griskevicius (2008) found that when hotel guests were asked to participate in a towel reuse program, compliance was higher when the request was formatted in terms of a descriptive social norm detailing how other guests have behaved (i.e., other guests have participated in the program) than when the request was formatted as an environmental conservation issue.
Lastly, different studies have illustrated the consequences of deviation from a group's influence. In a study by Schachter (1951), participants were placed in groups and asked to discuss what to do with a juvenile delinquent they had read about. A "deviant" was instructed by the experimenter to take a stand strongly opposing that of the rest of the group and to hold this position in the midst of any arguments from other members. After the conclusion of the discussions, participants chose to reject this deviant the most, considering him to be the least desirable of the members and relegating him to the least important tasks. Recent work by Berns et al. (2005) examined the physiological effects of deviation by using fMRI to scan participants' brains as they completed an object rotation task with other "participants," who were really confederates. The researchers were interested in examining participants' brain activity when they were under the pressure to conform to an incorrect group majority. The amygdala region (which is associated with negative emotions) was activated when participants sought to break off from the influence of the majority; this is evidence for the fact that resisting normative social influence can often lead to negative emotional consequences for individuals.
Factors Affecting Normative Social Influence
Social Impact Theory
Latane's Social Impact Theory posits that three factors influence the extent to which we conform to group norms: personal importance, immediacy, and size. As the group becomes more important to a person, physically closer to him/her, and larger in number, Social Impact Theory predicts that conformity to group norms will increase. However, the size of the group only affects conformity to an extent-- as a group expands past 3-5 members, the effect levels off.
When a group is unanimous in its support of a norm, an individual feels greater pressure to follow suit. However, even a small break in unanimity can lead to decrease in the power of such normative influence. In Asch's study, when even one other confederate dissented from the majority and provided the correct answer, the participant answered incorrectly on fewer trials (about a fourth less). In addition, participants experienced positive emotions towards such dissenters. A similar reduction in conformity even occurred when the dissenting confederate provided an answer that was false (but still different from that of the majority).
Interestingly, in some versions of the experiment, Asch had dissenting confederates eventually rejoin the majority opinion after several trials; when this occurred, participants experienced greater pressure from normative influence and conformed as if they had never had the dissenter on their side. However, when the conditions were altered and the dissenting confederate left the room after several trials, the participants did not experience a similar pressure to conform as they had when the confederate rejoined the majority-- they made less mistakes than they had in the condition where the confederate rejoined the others.
Private vs. Public
When actions are done in public, the pressure to bend to normative influence increases, whereas this pressure decreases for actions done in private. In another variation of the Asch study, the researchers allowed the participant to privately write down his answer after all of the confederates had publicly stated theirs; this variation reduced the level of conformity among participants. In addition, the control condition of the Asch study revealed that participants were almost perfectly accurate when answering independently.
It is possible for a vocal minority to stem the normative influence of a larger majority. In the versions of the Asch study where a dissenter was inserted into the group (see Unanimity section), his presence as a minority member gave the participant the confidence to exert his independence to a greater extent. However, as soon as the dissenter waffled on his opinions and rejoined the majority, participant conformity increased; thus, a minority needs to consistently stand by its beliefs in order to be truly effective.
In addition, there are other factors that increase the power of the minority: when the majority is forced to think about the beliefs and perspective of the minority, when the majority and minority are similar to one another, and when the minority exhibits some willingness to compromise and be flexible, although there is debate over the degree to which consistency and compromise should be balanced.
It is often the case that whereas a majority influences public compliance with a norm, a minority can engender private acceptance of a new norm, with the end result often being conversion (public and private acceptance of a norm).
There is a distinction between individualistic (e.g., United States) and collectivistic (e.g., Japan) cultures. While some would predict that collectivistic cultures would exhibit stronger conformity under normative social influence, this is not necessarily the case-- the identity of the group acts as a potential moderator. Because collectivists emphasize the importance of in-group members (e.g., family and friends), normative pressure from in-groups can lead to higher conformity than would pressure from out-group members (e.g., strangers).
Many have long wondered whether there is a gender gap in conformity under normative influence, with women possibly conforming more than men. A meta-analysis by Eagly and Carli (1981) shows this gap to be small, and driven by public vs. private situations. Women do conform (slightly) more under normative influence than do men when in public situations as opposed to private ones. Interestingly, Eagly and Carli found that male researchers reported higher levels of conformity among female participants than did female researchers; the authors speculate that each gender could be implicitly biased towards portraying itself in a positive light, thus leading to actions (e.g., setting up experimental conditions under which males or females may be more comfortable) that might favor one gender over the other.
In many cases, normative social influence serves to promote social cohesion. When a majority of group members conform to social norms, the group generally becomes more stable. This stability translates into social cohesion, which allows group members to work together toward a common understanding, or "good".
Men's and women's views of the ideal body image is often affected by normative social influence. As each generation defines what the ideal female figure is, women feel the pressure to conform in order to avoid the disapproval of others. As society begins to define the ideal male body type as muscular and fit, men are also coming under pressure to conform, as well, often leading to changes in their eating habits in order to reach this ideal.
- Asch conformity experiments
- Informational Social Influence
- Social influence
- Social psychology
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