Juster was born in Brooklyn, New York. His father was an architect and his brother became an architect as well. Juster served with the United States Navy before also becoming an architect; he studied architecture at the University of Pennsylvania.
Juster's celebrated children's novel, The Phantom Tollbooth, was published in 1961. Although he enjoyed writing, his architectural career remained his primary emphasis. He served as a professor of architecture and environmental design at Hampshire College from its first trimester in 1970 until his retirement in 1992.
Juster co-founded a small architectural firm, Juster Pope Associates, in Shelburne Falls, Massachusetts, in 1970. The firm was renamed Juster Pope Frazier after Jack Frazier joined the firm in 1978.
Juster currently lives in Amherst, Massachusetts, with his wife, Jeanne. Although he has retired from architecture, he still writes. His book The Hello, Goodbye Window, published May 15, 2005, won the Caldecott Medal for Chris Raschka's illustration in 2006. The sequel, Sourpuss and Sweetie Pie, was published in 2008. His most famous publication continues to be The Phantom Tollbooth.
- The Phantom Tollbooth (1961) (ISBN 0-394-81500-9) illustrated by Jules Feiffer
- The Dot and the Line: A Romance in Lower Mathematics (1963) (ISBN 1-58717-066-3)
- Alberic the Wise and Other Journeys (1965) (ISBN 0-88708-243-2)
- Stark Naked: A Paranomastic Odyssey (1969) (Library of Congress Catalog Card No. 71-85568)— illustrated by Arnold Roth
- So Sweet to Labor: Rural Women in America 1865-1895 (editor) (1979) (ISBN 0-670-65483-3) — non-fiction
- Otter Nonsense (1982) (ISBN 0-399-20932-8) — illustrated by Eric Carle
- As: A Surfeit of Similes (1989) (ISBN 0-688-08139-8)
- A Woman's Place: Yesterday's Women in Rural America (1996) (ISBN 1-55591-250-8) — non-fiction
- The Hello, Goodbye Window (2005) (ISBN 0-7868-0914-0) — illustrated by Chris Raschka
- Sourpuss and Sweetie Pie (2008) (ISBN 9780439929431) – illustrated by Chris Raschka
- The Odious Ogre (2010) (ISBN 0-545-16202-5) – Illustrated by Jules Feiffer
- Neville (2011) (ISBN 0375867651/ISBN 978-0375867651) – illustrated by G.Brian Karas
Other media 
There have been musical settings of a "A Colorful Symphony" from The Phantom Tollbooth for narrator and orchestra and of The Dot and the Line for narrator and chamber ensemble by composer Robert Xavier Rodriguez.
- "Norton Juster Biography". Scholastic.
- The Phantom Tollbooth Nov 16th – Dec 16th, 2007, Kennedy Center. (Retrieved November 28th, 2007)
- "Norton Juster". Kids LibraryPoint. Retrieved 2012-05-15.
- MTI Author Biography
- Powells.com interview
- Salon.com interview
- Underdown.org interview
- Adam Gopnik profile, The New Yorker, 10/17/2011