Novantas

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Novantas, Inc.
Type Partnership
Industry Management consulting
Founded 1999
Headquarters New York City, U.S.
Key people Dave Kaytes and Rick Spitler, Managing Partners
Products Consulting, information and research advisory services
Employees 125
Website www.novantas.com

Overview[edit]

Novantas, Inc. is a management consulting firm headquartered in New York. Novantas primarily advises financial services companies, in areas such as retail and commercial banking, brokerage and wealth management, cards and payments, and insurance. In addition to its offices in New York and Chicago, it maintains satellite offices in Ontario, Canada, and Madrid, Spain.

Practice areas and capabilities[edit]

Consulting Services Novantas has been an active adviser to retail banks, most notably in the area of deposit pricing.

Information Services Novantas provides several types of information services. The company's MindSwift subsidiary, helps companies to track and improve the performance of call center representatives as they interact with customers over the phone. Qualytix pools anonymous customer information drawn from multiple participating institutions to provide detailed measurements on customer acquisition, retention and relationship expansion.