||This article appears to be written like an advertisement. (November 2012)|
|Headquarters||New York City, U.S.|
|Key people||Dave Kaytes and Rick Spitler, Managing Partners|
|Products||Consulting, information and research advisory services|
Novantas, Inc. is a management consulting firm headquartered in New York. Novantas primarily advises financial services companies, in areas such as retail and commercial banking, brokerage and wealth management, cards and payments, and insurance. In addition to its offices in New York and Chicago, it maintains satellite offices in Ontario, Canada, and Madrid, Spain.
Practice areas and capabilities
Consulting Services Novantas has been an active adviser to retail banks, most notably in the area of deposit pricing.
Information Services Novantas provides several types of information services. The company's MindSwift subsidiary, helps companies to track and improve the performance of call center representatives as they interact with customers over the phone. Qualytix pools anonymous customer information drawn from multiple participating institutions to provide detailed measurements on customer acquisition, retention and relationship expansion.