Nymwars refers to conflicts over policies mandating that users of Internet services identify themselves using legal names. The term is a neologism, a portmanteau of "pseudonym" and "wars". The name appears to have gained prominence as the hashtag "#nymwars" on Twitter.
Conflicts regarding Google+ began in July 2011 when the social networking site began enforcing its real name only policy by suspending the accounts of users it felt were not following the policy. Pseudonyms, nicknames, and non-standard real names (for example, mononyms or names that include scripts from multiple languages) were suspended.
A predecessor to the Google+ conflict was Blizzard's RealID, which starting in July 2010, exposes the name on the player's credit card, and is mandatory to use some game features (cross-game chat) and was nearly made mandatory to post on discussion forums.
These issues have existed since the beginning of online identity, and are related to the alleged online disinhibition effect. The resulting discussions have raised many issues regarding naming, cultural sensitivity, public and private identity, privacy, and the role of social media in modern discourse. The debate has been covered widely in the press including Wired, The Atlantic, and The New York Times.
Google Plus was launched in late June 2011. At the time of launch, the site's user content and conduct policy stated, "To help fight spam and prevent fake profiles, use the name your friends, family or co-workers usually call you." Many users signed up using nicknames, handles, stage names, or other names by which they were commonly known, but which did not necessarily match the name on their government-issued ID.
The first suspensions for name-related reasons occurred in July 2011, and included Limor Fried's account which included the name "LadyAda" (by which she is widely known), nerdcore rapper Doctor Popular, and LA Weekly and LA Times columnist A.V. Flox. Account suspensions over the following weeks included those who were using nicknames, handles, and pseudonyms; those whose legal names were unusual, including mononymous users; and some users that Google believed were impersonating famous individuals, such as Facebook employee and Mozilla founder Blake Ross, and actor William Shatner.
Awareness of the issue grew rapidly, via Twitter, Google+ itself, and a variety of media outlets. By early August, the Electronic Frontier Foundation had posted "A Case for Pseudonymity" in response to the issue.
Google initially responded on 25 July, when Google VP Bradley Horowitz promised improvements to the suspension and enforcement process. On 17 August, they implemented a "grace period" before suspension, and on 19 August, a "verified account" program for celebrities and high-profile users.
On 19 October 2011, at the Web 2.0 Summit, Google executive Vic Gundotra revealed that Google+ will begin supporting pseudonyms and other types of identity within a few months. However, as of the 16 October 2012 policy documents, Google still required that participants "Use your common first and last name" adding "our Name Policy may not be for everyone at this time."
According to Google's official support page,
Google+ makes connecting with people on the web more like connecting with people in the real world. Because of this, it’s important to use your common name so that the people you want to connect with can find you. Your common name is the name your friends, family or co-workers usually call you. For example, if your legal name is Charles Jones Jr. but you normally use Chuck Jones or Junior Jones, any of these would be acceptable—Google+ Naming Policy
Google offers support and assistance to anyone whose profile has been suspended, including an appeal process, and a referral to their Content Policy. If an account is suspended, users will not be able to access Google services that require active profiles, such as Buzz, Reader, and Picasa. They will, however, be able to access other Google services such as Gmail.
Google suggests that their naming policy may not be for everyone, and recommends if a user chooses not to comply, to make a copy of their Google+ data, and leave.
A Google support worker has stated:
Google Profiles is a product that works best in the identified state. This way you can be certain you’re connecting with the right person, and others will have confidence knowing that there is someone real behind the profile they’re checking out. For this reason, Google Profiles requires you to use the name that you commonly go by in daily life.
In August 2011, Google CEO Eric Schmidt was quoted as stating that Google+ was intended as an identity management service more than as a social network, and that the use of real names would be necessary for other planned Google products based on this service. He also asserted that "the Internet will work better if people know that you're a real person rather than a fake person".
Google VP Bradley Horowitz (in a Google+ post on 24 January 2012) announced that Google is updating its policy "to broaden support for established pseudonyms". However, the updated policy has been criticized for being too vague concerning what is an "established" pseudonym, and insufficiently flexible to protect online privacy.
A number of high-profile commentators have publicly criticized Google's policies, including technologists Jamie Zawinski, Kevin Marks, and Robert Scoble and organisations such as the Electronic Frontier Foundation.
Criticisms have been wide-ranging, for example:
- The policy fails to acknowledge long-standing Internet culture and conventions.
- Using real names online can disadvantage or endanger some individuals, such as victims of violence or harassment.
- Using a pseudonym is different from anonymity, and a pseudonym used consistently denotes an "authentic personality".
- Google's arguments fail to address the financial gain represented by connecting personal data to real-world identities.
- Google has inconsistently enforced their policy, especially by making exceptions for celebrities using pseudonyms and mononyms.
- The policy as stated is insufficient for preventing spam.
- The policy may run afoul of legal constraints such as the German "Telemediengesetz" federal law, which makes anonymous access to online services a legal requirement.
- The policy does not prevent trolls. It is up to social medias to encourage the growth of healthy social norms, and forcefully telling people how they must behave cannot be efficient.
U.S. Department of Justice
In November 2011 the United States Department of Justice said that it wants to retain the ability under the Computer Fraud and Abuse Act to prosecute people who provide false information online with the intent to harm others. This statement coming as it did on the heels of the Google+ and Facebook actions, raised fears that web users could face criminal prosecution for using pseudonyms. The Justice Department said it would use that power only in select cases, such as a recent case where it prosecuted a woman who used a MySpace account under a fake name to bully a 13-year-old girl who eventually committed suicide.
- Boyd, Danah (2012), "The politics of "real names"", Communications of the ACM 55 (8): 29–31, doi:10.1145/2240236.2240247.
- http://forums.battle.net/thread.html?topicId=25626109041&sid=3000&pageNo=1[dead link]
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- Tim Carmod (2011-07-26). "Google+ Identity Crisis: What’s at Stake With Real Names and Privacy". Epicenter. Wired.com. Retrieved 2011-08-27.
- Alexis Madrigal (2011-08-05). "Why Facebook and Google's Concept of 'Real Names' Is Revolutionary". The Atlantic. Retrieved 2011-08-27.
- Pfanner, Eric (4 September 2011), "Naming Names on the Internet", New York Times.
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- Pascal-Emmanuel Gobry (2011-08-04). "Google Banned Facebook Product Director Blake Ross From Google+ *". Businessinsider.com. Retrieved 2011-08-27.
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- Jillian York (2011-07-29). "A Case for Pseudonyms". Electronic Frontier Foundation. Retrieved 2011-08-27.
- Bradley Horowitz (2011-07-26). "+Robert Scoble shared some information based on…". Retrieved 2011-08-27.
- Saurabh Sharma (2011-08-17). "Hi everyone, I'm Saurabh, a product manager on the Google+…". Retrieved 2011-08-27.
- Wen-Ai Yu (2011-08-19). "Not sure whether +Dolly Parton is actually that Dolly…". Plus.google.com. Retrieved 2011-08-27.
- "Victory! Google Surrenders in the Nymwars", Eva Galperin and Jillian C. York, Electronic Frontier Foundation, 19 October 2011
- Google. "Your Name and Google+ Profiles". Retrieved 13 March 2013.
- Google. "Your Name and Google+ Profiles". Retrieved 18 October 2011.
- Natalie Villalobos. "Why is my name on my google profile "violating the community standard"? All I did was try to change my name!". Retrieved 23 August 2011.
- Rosoff, Matt (28 August 2011), "Google+ Isn't Just A Social Network, It's An "Identity Service"", San Francisco Chronicle.
- Horowitz, Bradley (24 January 2012), Toward a more inclusive naming policy for Google+
- Claburn, Thomas (24 January 2012), Google+ Accepts Pseudonyms, With Caveats, InformationWeek
- Blue, Violet (26 January 2012), Google’s Pseudonym Problem: New Implementation Revealed, ZDNet
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- Robert Scoble (2011-08-20). "Several people have asked me to make this a real post so it…". Retrieved 2011-08-27.
- Alex "Skud" Bayley (2010-06-10). "Hacker News and Pseudonymity". GeekFeminism.org. Retrieved 2011-10-18.
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- Myles Peterson (2011-10-04). "Brand Wars". CanberraTimes.com.au. Retrieved 2011-10-18.
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- Alex, Jirko (7 September 2011), Google+: Klarnamenzwang-Disput verwirrt Unionspolitiker (in German), ComputerBase.
- danah boyd (2011-09-05), Designing for social Norms (or How Not to Create Angry Mobs)
- Tsukayama, Hayley (15 November 2011), "Salman Rushdie wins name tiff with Facebook", Washington Post
- Swift, Mike (17 November 2011), "'Nymwars' debate over online identity explodes", San Jose Mercury News