O2 Store

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The O2 Store is a chain of retail stores operated by Telefónica Europe, specializing in mobile phones. As of January 2014, O2 has opened over 450 stores in the United Kingdom.[1] O2 Stores come in 2 formats - Franchise and Retail. The latter are owned and maintained by O2 UK directly, as opposed to private investors. The majority of stores have an O2 Guru, effectively a Technical Specialist and ad hoc Assistant Manager. This free service is offered to all consumers, whether they are a Telefonica customer or not.

Design and innovation[edit]

Microsoft Surface[edit]

Main article: Microsoft Surface

Aside from general information, mobile phones are the central motive for visiting an O2 store and this is where the Microsoft Surface Table is being implemented in a selection of stores. Customers can interactively choose from a selection of mobile phones. Data is displayed directly from the existing O2 backend systems and thus are always up to date. Using the touch-sensitive surface, users can filter for desired features, compare handsets and view them from various angles more easily.[2]

Locations[edit]

The first O2 Store opened in Rotherham, South Yorkshire on 24 November 2005 (2005-11-24).

Country First store opened Total open stores
 United Kingdom 24 November 2005 (2005-11-24) >450
 Ireland
 Germany 500
 Netherlands
 Czech Republic
 Slovakia

See also[edit]

References[edit]

  1. ^ "O2: Franchising with a strong brand presence". O2 Franchise UK. Retrieved 22 April 2010. 
  2. ^ "O2 Surface Table". DIGITAL SCHWEINSHAXE. Retrieved 22 April 2010.