Office administration is a set of day-to-day activities related to financial planning, billing and recordkeeping, personnel, and physical distribution and logistics, within an organisation. An employee that undertakes these activities is commonly called an office administrator or office manager. The exact duties of an office administrator vary depending on the employer and level of education.
Office administration includes planning work assignments for staff, supervising staff, and requesting new office equipment and repairs on existing equipment. Office administrators also handle duties such as customer service, payroll, and implementing department policies and changes. They also discuss performance problems with employees and work with higher management to hire new employees or fire current employees.
- Schweitzer, Karen. "Job Profile – Office Administrators". About.com Business School. About.com. Retrieved 27 December 2012.
- Office and Administrative Support Worker Supervisors and Managers
- "First-Line Supervisors of Office and Administrative Support Workers". O*NET OnLine. Occupational Information Network. Retrieved 27 December 2012.
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