Osceola Library System

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Exterior of the Hart Memorial Central Library

The Osceola Library System is a public library system located in the Kissimmee, Florida area of Central Florida. The main branch is the Hart Memorial Central Library in historic downtown Kissimmee. The system itself has four large branch locations in Kissimmee, St. Cloud, Buenaventura Lakes, and Poinciana; two smaller branches in West Osceola (Celebration), and Kenansville; and one annex library in Narcoossee.

The Osceola Library System was named FLA's Library of the Year for 2007 for Innovation in Customer Service.

Short history[edit]

Prior to 1989 the system had a cooperative arrangement with the Orange County Library System to provide library service for Osceola County residents. On April 1, 1989 the system began operations as an independent entity offering county-wide library service. Originally consisting of three small branches and a total book collection of approximately 70,000 volumes, explosive growth was experienced over the ensuing years.

Since operations began in 1989, the collection has increased to over 343,000 books and a combined audio/video collection of over 13,000. Located in the heart of one of the world's favorite tourist destinations, it has seen library visits increase to almost 500,000 a year with a circulation of over 625,000 resources.

In April 2007, Osceola Library System was named Library of the Year 2007 for Innovation in Customer Service by the Florida Library Association. The Library was recognized for the implementation of a new customer friendly service model that removed desks and the stereotypical image of the librarian, and replaced them with smaller checkout pods, approachable staff, and more interactive areas for children, families, and teens.

On January 3, 2012, the Osceola Library System became the first library system in Florida to outsource its management to the independent library management company, LSSi (Library Systems & Services LLC).


Each full-service library has reference librarians, public Internet access computers, a wide range of in-library online databases, fiction and non-fiction books, magazines and newspapers, audio-visual resources featuring DVDs, books on CD and music, as well as adult, teen, and children's programming.

The library often hosts community events and the reference department participates in Ask-a-Librarian.

Osceola Library System is among the first wave of libraries embracing the concept of Web 2.0. The Library website incorporates blogs, rss feeds and e-notification features, MySpace and message boards for teens, Flickr photo albums, and other forms of social networking.


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