Promotional poster for Outsourced
|Directed by||John Jeffcoat|
|Produced by||Tom Gorai
Gwen Bialic (co-producer)
David Skinner (executive producer)
George Wing (executive producer)
|Written by||George Wing
|Music by||BC Smith|
|Edited by||Brian Berdan|
|Distributed by||ShadowCatcher Entertainment|
|September 12, 2006|
|Box office||$703,042 (worldwide)|
||This article's plot summary may be too long or excessively detailed. (September 2010)|
Todd Anderson (Josh Hamilton) has to travel to India when his department is outsourced. Todd is not happy but when his boss Dave informs him that quitting would mean losing his stock options, he goes to train his Indian replacement Puro (Asif Basra).
Todd is frustrated with everything in the country where people call him "Mr. Toad". He has difficulty making the call center employees understand what their American customers expect. He feels that he is never going to get the MPI (Minutes per Incident) under six and so will never get to return to the USA.
One day, Todd rushes to Mumbai thinking he saw an advertisement for McDonalds only to realize it's a "MacDonnells". He meets a fellow call center trainer who tells him his own story, and that once he stopped "resisting" India it got better.
Todd returns and experiences the festival of Holi and with it, a sense of calm. At the call center the MPI slowly improves. He recognises a leader in an employee Asha (Ayesha Dharker) and offers her the job of assisting Puru when Todd leaves. Todd tries to improve the workplace experience for the employees; when they tell him they would like some of the products they are selling, he decides to implement a rewards program and asks Dave for a shipment. Dave initially refuses, but when Todd manages to convince him that he is opening the products to a market of a billion people, Dave agrees to ship them overnight.
Asha realises that the shipment has gone to another Gharapuri, an island. They reach the island and get the shipment, but the boat that was supposed to ferry them back catches fire. With no resort, they check in to a hotel, where Asha accuses Todd of being frivolous with Kali. They argue but end up having sex. Upon their return Asha informs Todd that her marriage has been fixed with Ashok since she was four years old. She says this could be only a "Holiday in Goa", a term for a short time spent with a lover before marriage. Todd is confused but accepts the situation.
The MPI is at six when Dave calls to let Todd know that he needs to be picked up from the railway station. When Dave arrives, the power shuts down due to flooding, but the employees manage to set up their workstations on the roof and resume business. Dave is impressed, but when the employees go to the local bar to celebrate, Dave informs Todd the business is being shifted to China.
Todd informs the employees they have been fired, and Dave is erasing all data off their hard disks. Asha tells Todd that she has been writing a novel called Holiday in Goa that needs to be saved. Todd gets the hint and they leave to Gaurav's (another employee's) house, where they spend time together. Todd refuses to go to China but suggests Puru as a replacement. Puru can be seen leaving to China with his new wife.
Todd returns to Seattle and in the closing scene his phone rings with the special ringtone Asha set up and he can be seen smiling.
Principal photography took place in Mumbai from 5 February to 13 March 2006, followed by three days in Seattle from 7–9 April 2006. The film is based on an original screenplay by George Wing and writing partner, John Jeffcoat.
- Bend Film Festival Audience Award, Best Picture 2007
- Bollywood and Beyond Film Festival Audience Award 2007
- Cinequest Film Festival Audience Award, Best Feature Film 2007
- Dubai International Film Festival Official Selection 2006
- Goa International Film Festival Official Selection 2006
- Hardacre Film Festival Audience Award, Best Picture 2007
- Indian Film Festival of Los Angeles Audience Award 2007
- Mumbai International Film Festival Official Selection 2007
- Palm Springs Film Festival Best of the Fest 2007
- Palm Springs Film Festival John Schlesinger Award 2007
- Red Bank International Film Festival Official Selection 2007
- Seattle International Film Festival Golden Space Needle Award for Best Film 2007
- South Asian Film Festival Official Selection 2007
- South Asian Indian Film Festival Official Selection 2007
- Toronto Film Festival Official Selection 2006
- Vancouver International Film Festival Official Selection 2007
- Adalian, Josef (October 7, 2007). "'Outsourced' works at NBC". Variety. Retrieved May 17, 2010.
- Gorman, Bill (May 16, 2010). "NBC Unveils 2010-11 Primetime Schedule". TVbytheNumbers. Retrieved May 17, 2010.
- Gorman, Bill (July 15, 2010). "NBC Announces Series Premiere Dates For Fall 2010 Schedule". TVbythenumbers. Retrieved 2010-07-15.