|Traded as||NASDAQ: PEGA|
|Headquarters||Cambridge, Massachusetts, United States|
|Number of locations||24|
|Key people||Alan Trefler (CEO)|
|Products||Customer Relationship Management (CRM)
Business Process Management (BPM)
|Revenue||US$ 461.71 million (2012)|
|Net income||US$ 21.87 million (2012)|
Pegasystems Inc. is a publicly traded American software provider based in Cambridge, Massachusetts, with offices in North America, Europe and Asia. Pegasystems has several products that focus on customer service and predictive analytics.
Pegasystems was founded in 1983 by CEO and Chairman Alan Trefler, a former world chess champion. The company went public in 1996 and began trading on the NASDAQ exchange under the symbol PEGA. Pegasystems' customers are in various sectors such as financial services, insurance, healthcare, communications & media, life sciences, and government.
On July 3, 2014, Pegasystems announced it had completed the acquisition of Profeatable Corporation, the provider of Firefly co-browsing technology, based in Philadelphia, Pennsylvania. Terms of the deal were not disclosed.
PegaWORLD is Pegasystems’ annual user conference. In 2014, the conference was held at the Gaylord National Harbor Hotel, in National Harbor, Maryland. The two-day user conference in June 2014 was the largest-ever for Pegasystems, and featured several speaking sessions led by large global organizations such as BNY Mellon, Vodafone, UnitedHealthGroup and Lloyd’s Banking Group, among others.