Pets at Home
|Type||Private limited company|
|Headquarters||Handforth, England, United Kingdom|
|Area served||United Kingdom|
|Key people||Tony DeNunzio
|Owner(s)||Kohlberg Kravis Roberts|
Pets at Home Ltd. is a pet supplies retailing company based in the United Kingdom. It is the largest pet supplies retailer in the United Kingdom and has around 320 stores and 5,000 employees. The company sells products including food, toys, bedding, medication and accessories.
The first Pets at Home store was opened in Chester in 1991 by Anthony Preston. In 1999 Pets at Home acquired Petsmart UK bringing a chain of 140 stores under Pets at Home branding. In 2007 the 200th store was opened. At the end of 2010 the pet supplier opened its 277th store in the UK. Pets at Home has also started global recognition with two stores opened in Melbourne, Australia. The two stores opened in Australia have been taken over. On 27 January 2010 Pets at Home was sold by Bridgepoint Capital to the United States-based investment firm Kohlberg Kravis Roberts (KKR) for around £955 milion.
An episode of the BBC consumer affairs television programme Watchdog broadcast on 17 September 2012 included a report on animal and fish welfare conditions at Pets at Home  The programme had visited eight stores as part of an investigation which included Mike Jessop, former president of the Small Animal Veterinary Association, and had discovered evidence of mistreatment of small animals, dead fish being left to rot and be eaten in tanks, and sick small animals up for sale. Pets at Home subsequently issued a full response to the claims made in the broadcast.
The company's headquarters are located in Handforth, near Wilmslow, in the north of Cheshire. The company's main warehouse is located in Stoke and is roughly 160,000 m2. This warehouse supplies the majority of the business and has been expanded on numerous occasions. A second warehouse was opened in June 2011 and is located on the M1 Motorway near Northampton and is roughly 28,000 m2, significantly smaller than the main warehouse.
- "Pampering pets for profit". BBC News. 8 June 2006. Retrieved 29 May 2009.
- Goodman, Matthew; Kemeny, Lucinda (18 April 2004). "Pets At Home groomed for £200m sale". The Times (London). Retrieved 29 May 2009.
- "Company Briefs". The New York Times. 16 December 1999. Retrieved 29 May 2009.
- "Pets at Home Woofs up Growth". Estates Gazette. 23 June 2007. Retrieved 29 May 2009.
- Finch, Julia (8 November 2007). "Pampered pooches could go public". The Guardian (London). Retrieved 29 May 2009.
- "Pets at Home on Watchdog". Pet Product Marketing. 20 September 2010. Retrieved 21 September 2012.
- "Pets at Home sell Dead fish, Guinea pigs with Ringworm, ill Rabbits". BBC Watchdog. 17 September 2012. Retrieved 20 September 2012.