Pioneer Valley Transit Authority
|Headquarters||2808 Main Street
Springfield, MA 01107
|Locale||Pioneer Valley, Massachusetts|
|Service area||Hampden, Hampshire, and Franklin counties.|
|Service type||Local bus transit|
|Fleet||174 buses, 144 vans|
|Daily ridership||11.5 million (2012, annual)|
|Operator||See organizational structure below|
|Chief executive||Mary MacInnes (administrator)|
|Website||Pioneer Valley Transit Authority
University of Massachusetts Transit
The Pioneer Valley Transit Authority (PVTA) oversees and coordinates public transportation in the Pioneer Valley of Western Massachusetts. Currently the PVTA offers fixed-route bus service as well as paratransit service for the elderly and disabled. The PVTA was created by Chapter 161B of the Massachusetts General Laws in 1974. It is based in Springfield, Massachusetts and serves Hampden, Hampshire, and Franklin counties.
- 1 Organizational structure
- 2 Routes
- 3 Connections
- 4 Fares
- 5 Accounting Errors Investigation
- 6 Holiday / School Break Service
- 7 References
- 8 External links
As per Section 25, Chapter 161B of the Massachusetts General Laws, regional transit authorities in Massachusetts are not permitted to directly operate their service, but must instead contract with other entities to operate the buses. As such, the PVTA contracts with two entities to provide fixed-route service in the service area: First Transit and UMass Transit Services. The contractors run semi-autonomous garages that act as vehicle depots for the surrounding areas.
Springfield Area Transit Company
The Springfield Area Transit Company (SATCo) operates the southern portion of PVTA's service area, servicing Hampden County. The SATCo, located at 2808 Main Street in Springfield, is managed by First Transit. PVTA's headquarters are also housed at this same location. All SATCo fixed-route buses are numbered in the 1000 series, except for the Palmer and Ware shuttle buses, numbered in the 5000 series along with other vans.
UMass Transit Services
UMass Transit Services operates PVTA's routes through the Five Colleges area in eastern Hampshire County and neighboring towns, with most of the routes centered around UMass Amherst, the largest ridership generator in the service area. UMass Transit Services is a department within the University of Massachusetts Amherst The UMass Transit garage is on the campus at 255 Governors Drive. All UMass Transit fixed-route buses are numbered in the 3000 series.
Valley Area Transit Company
The Valley Area Transit Company (VATCo) operates the central portion of PVTA's service area. All of its routes originate from Northampton, providing connections to the UMass Transit service areas via Route 9, and to the SATCo service area on the other side of the Mount Tom Range via Routes 5 and 10. VATCo, located at 54 Industrial Drive in Northampton, is managed by First Transit. All VATCo fixed-route buses are numbered in the 7000 series, except Easthampton-Nashawannuck vans, which are numbered in the 5000 series.
ADA paratransit service is provided by Hulmes Transportation for the entire service area, except for the University of Massachusetts, for which UMass Transit Services provides ADA paratransit service for university members. (Non-UMass members are services by Hulmes.) All paratransit vehicles are numbered in the 5000 series.
These routes are all operated by SATCo.
|Green 1||Chicopee / Center Street / Sumner Avenue|
|Green 1e||Sumner Express|
|Green 2||Carew Street / Belmont Avenue|
|Green 3||Springfield Plaza / King St & Springfield College via Walnut St|
|Blue 4||Plainfield Street|
|Green 5||Dickinson Street / Longmeadow||Connects with CT Transit Hartford's 5E-Enfield Express route.|
|Blue 7||Boston Road / Eastfield Mall|
|Green 8||Orange Street|
|Red 10||Westfield / Westfield State College|
|Purple 11||Holyoke Community College Express|
|Blue 12||Stonybrook Express (Hampden County
Correctional Facility at Stonybrook)
|Blue 13||Maple Street|
|Red 14||Feeding Hills / Agawam Industrial Park|
|Blue 15/17||B17 Eastfield Mall via Worthington St & Wilbraham Rd
B15 Oak Grove via Pearl St.
|Green 19||Springfield Plaza / Fairview via Chicopee & Westover|
|Purple 20||Holyoke via Riverdale / Holyoke Mall (also Holyoke Mall via I-91 Express)|
|Purple 21||Holyoke via Chicopee Center / Holyoke via I-391 Express|
|Red 22||Holyoke / Aldenville|
|Blue 23||Holyoke / Westfield via Holyoke Community College|
|Red 24||Holyoke Center / Holyoke Mall via Holyoke Hospital
(Soldiers Home/Jarvis on Saturday)
|Red 25||Holyoke / Granby via South Hadley & Holyoke Flats
(No South Hadley or Granby on Sat, see R24)
|Red 27||Wilbraham / Eastfield Mall|
|BTS||Ware Shuttle||Connects to Palmer Village van|
|PV||Palmer Village||Connects to B7 and B17 routes|
|OWL||Westfield State College Shuttle||Connects to R10|
University of Massachusetts
These routes are operated by UMass Transit Services, except for the daytime 39E, which (E runs only) is operated by VATCo.
|Gold 30||North Amherst / Old Belchertown Road|
|Pink 31||Sunderland / South Amherst|
|Green 32||Survival Center via Puffer's Pond / Atkins Corner|
|Blue 34||Southwest via Mullins Center / Orchard Hill via Sylvan: Campus Shuttle (Northbound)|
|Blue 35||Orchard Hill via Butterfield / Mullins Center via Southwest: Campus Shuttle (Southbound)|
|Blue 37||Amity Shuttle|
|Orange 38||UMass Hagis Mall / Amherst College / Hampshire College / Mount Holyoke College|
|Orange 39/39E||Smith College / Hampshire College (Evening 39E: Smith/Hampshire/Mount Holyoke)|
|Green 45||UMass/ Belchertown Center via Gatehouse Rd|
|Green 46||UMass / South Deerfield Center|
All of these routes are operated by VATCo, and hub around the Academy of Music Theatre in downtown Northampton. VATCo only operates the daytime E runs on the O39 route; all other O39 trips are operated by UMass Transit.
|Orange 39E||Smith College / Mount Holyoke College||Includes 39E Express van service M-F from Smith to Mt. Molyoke|
|Maroon 40||Minuteman Express via Rte. 9 and 116(Northampton/UMASS)|
|Red 41||Northampton / Holyoke Community College via Easthampton||Additional and Saturday service to Easthampton available on the NE van.|
|Red 42||Northampton / Williamsburg|
|Blue 43||Northampton / Hadley / Amherst|
|Red 44||Florence Heights/Northampton/Hampshire Plaza/
Hampshire County Correctional Facility
|Blue 48||Northampton / Veterans Park / Holyoke Mall (Holyoke Mall via transfer to P20)|
|NE||Easthampton Nashawannuck Express|
PVTA offers connections to the following regional transportation agencies, weekdays only:
- Franklin Regional Transit Authority (FRTA): FRTA route 23 at Haigis Hall in Amherst, route 31 at the Academy of Music Theater in Northampton and in South Deerfield. Both routes operate to Greenfield in Franklin County.
- CT Transit Hartford Division: 5E in Enfield, Connecticut at MassMutual, to Hartford, during rush hours.
One-way fixed-route fares are noted below. NOTE: UMass Amherst buses (3000-series) do not have fareboxes and operate via a proof-of-payment system (see UMass Transit buses below).
|Adults 13 and older||Children 6 to 12||Children under 6||Seniors 60 and older||Transfer|
All passes are good through the end of the service day.
- 1-Day passes are sold only on PVTA Springfield and Northampton buses at the fareboxes.
- 7- and 31-day passes are sold at Big Y supermarkets in the service area, at the Springfield customer service center, at the Holyoke Transportation Center, and by the Western New England University's bursar office.
- The 31-day pass is also sold on the PVTA website.
|1-Day Pass||7-Day Pass||31 Day Pass|
($43 with Big Y card at Big Y stores)
UMass Transit Routes
PVTA buses operated by UMass Transit operate via a proof-of-payment system. See here for more details.
Accounting Errors Investigation
An audit in 2005 revealed that the PVTA made approximately $10 million in accounting errors on a transportation development project at Springfield's Union Station. Initial reports said PVTA could owe the federal government as much as $4 million. That amount was reduced in 2009 to less than $1 million. A federal probe in 2006 also targeted some PVTA employees. Subsequently, Administrator Gary Shepard resigned in 2006 after being put on leave by the Advisory Board, but he was never charged with any offense.
Holiday / School Break Service
- Thanksgiving Day and Christmas Day: All service suspended.
- New Years' Day, Memorial Day, July 4th, and Labor Day: Only SATCo routes operate, on a Sunday schedule.
- Columbus Day and Veterans' Day: SATCo routes operate on a Saturday schedule. VATCo routes operate on a Sunday schedule. UMass Transit routes and the B43 operate on a special schedule, see here.
- School not in session: Westfield OWL, P11, and M40 service is suspended. UMass Transit and B43: see here.