Plaza Premium Lounge

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Plaza Premium Lounge Management Limited
Industry Travel, Hospitality, Tourism
Founder(s) Song Hoi See
Number of locations Hong Kong, Beijing, Shanghai (Hongqiao, Pudong), Guangzhou, Macau, Kuala Lumpur, Kota Kinabalu, Kuching, Penang, Langkawi, Johor, Singapore, Sydney, New Delhi, Hyderabad, Bangalore, Malé, Muscat, Abu Dhabi, Riyadh, Jeddah, Dammam, Madinah, London (Heathrow), Toronto, Vancouver and Edmonton
Products Airport Lounges, Airport Private Club, Baggage Handling, Beauty Services, Business Centre, Concierge, Day Hotel, Fine Dining, Limousine, Massage and Spa Services, Meeting Facilities, Meet and Greet
Website www.plaza-network.com

Plaza Premium Lounge is a Hong Kong-based company specialising in designing, building, managing and operating airport lounges; airport transit hotels; and meet and greet service.

Headquartered in Hong Kong, they founded the first airport pay-in lounge in the world in 1998, opening its first lounges in Hong Kong International Airport and KL International Airport. Today, the company operates in more than 100 locations at 29 international airports, including Hong Kong, Beijing, Shanghai (Hongqiao, Pudong), Guangzhou, Macau, Kuala Lumpur, Kota Kinabalu, Kuching, Penang, Langkawi, Johor, Singapore, Sydney, New Delhi, Hyderabad, Mumbai, Bangalore, Malé, Muscat, Abu Dhabi, Riyadh, Jeddah, Dammam, Madinah, London (Heathrow), Toronto, Vancouver and Edmonton.

It's management company, Plaza Premium Lounge Management Limited also works with multiple leading airlines to develop and operate their airport lounges.

Plaza Premium Lounge is the world’s first airport pay-in lounge open to all airport travellers regardless of airline or class of travel and is the first airport lounge network to achieve ISO 9001:2008 Certification and the Caring Company certification.

History[edit]

Malaysian-Chinese businessman, Mr Song Hoi-see is the founder of the airport pay-in lounge concept. He developed the concept based on his personal bad experience at the airports when he left his bank job to start his own business, he found that there was a stark contrast between the airport experience of first/ business class and economy class travellers. He found as a businessman flying economy class, his airport time was very uncomfortable and inefficient, this in turn prompted him to imagine a lounge which is opened to all travellers, giving the option of an airport lounge to all travellers.

In 1998, he opened his first lounges in Hong Kong International Airport and KL International Airport, introducing the world's first airport pay-in lounge. To extend the services, the company opened Plaza Hair & Beauty Salon (later renamed Wellness Spa and Salon) in 1999 offering salon and spa services at the airport ( a first of its kind), In the years to come, the concept spread to other airports, prompting the opening of Plaza Premium Lounge around the world.

The company recently celebrated its 15th anniversary by returning to its first space in Hong Kong International Airport, and by introducing a new lounge look in Hong Kong International Airport. It is set to open new lounges in London Heathrow's Terminal 2, Sydney Kingsford, Macau, Bengaluru and Abu Dhabi in 2014.

Locations[edit]

Owned and Managed by Plaza Premium Lounge Management Limited

Lounge Name Airport City Country Terminal Location
Plaza Premium Lounge Hong Kong International Airport Hong Kong Hong Kong 1/2 Below Airport Express platform
Plaza Premium Lounge Hong Kong International Airport Hong Kong Hong Kong 1 Near Gate 1
Plaza Premium Lounge Hong Kong International Airport Hong Kong Hong Kong 1 Near Gate 35
Plaza Premium Lounge Hong Kong International Airport Hong Kong Hong Kong 1 Use escalator or lift near Gate 60
A15 Service Counter Hong Kong International Airport Hong Kong Hong Kong 1 Arrival Hall A
Wellness Spa & Salon Hong Kong International Airport Hong Kong Hong Kong 1 Near Gate 15
Wellness Spa & Salon Hong Kong International Airport Hong Kong Hong Kong 2 Opposite to Left Baggage
Airport World Trade Centre Club Hong Kong International Airport Hong Kong Hong Kong 2 Airport World Trade Centre
AWTC Business Centre Hong Kong International Airport Hong Kong Hong Kong 2 Airport World Trade Centre
AWTC Conference Centre Hong Kong International Airport Hong Kong Hong Kong Airport World Trade Centre
Plaza Premium Lounge Kuala Lumpur International Airport Kuala Lumpur Malaysia Satellite Building Near Gate C11-17, Mezzanine Floor
Plaza Premium Lounge Kuala Lumpur International Airport Kuala Lumpur Malaysia Low Cost Carrier Terminal Public Concourse, Level 1
Plaza Premium Lounge Kota Kinabalu International Airport Kota Kinabalu Malaysia International Departures Near Gate B3
Plaza Premium Lounge Kota Kinabalu International Airport Kota Kinabalu Malaysia Domestic Departures Near Gate A10
Plaza Premium Lounge Kuching International Airport Kuching Malaysia Domestic Departures Near Gate B6
Plaza Premium Lounge Penang International Airport Penang Malaysia Domestic Departures Opposite Security Screening Checkpoint
Plaza Premium Lounge Penang International Airport Penang Malaysia International Departures Mezzanine Floor
Plaza Premium Lounge Langkawi International Airport Langkawi Malaysia Left hand side after immigration before security check point
Plaza Premium Lounge Langkawi International Airport Langkawi Malaysia No. A3, Public Concourse
Plaza Premium Lounge Senai International Airport Johor Malaysia Passenger Terminal Building Near Gate 2-3
The Green Market Singapore Changi Airport Singapore Singapore 2 Near KrisFlyer Lounge
Plaza Premium Lounge Indira Gandhi International Airport New Delhi India 1D Left hand side of Mezzanine Level, after security
Plaza Premium Lounge Indira Gandhi International Airport New Delhi India 3 Opposite Exit Gate 6
Plaza Premium Lounge Indira Gandhi International Airport New Delhi India 3 Domestic Arrivals
Plaza Premium Lounge Indira Gandhi International Airport New Delhi India 3 Follow "Lounges B" sign, turn right after Guardian Pharmacy and take the lift to Level 4
Plaza Premium Lounge Indira Gandhi International Airport New Delhi India 3 Follow "Lounges" sign from G/F, take escalator on your right
Plaza Premium Lounge Indira Gandhi International Airport New Delhi India 3 About 5-minute walk from security, follow "Lounges A" sign, take escalator on your left
Plaza Premium Lounge Indira Gandhi International Airport New Delhi India 1 Domestic Departures
Plaza Premium Lounge Rajiv Gandhi International Airport Hyderabad India Passenger Terminal Building Level C, Commercial Plaza
Plaza Premium Lounge Rajiv Gandhi International Airport Hyderabad India Near Gate 32A
Plaza Premium Lounge Rajiv Gandhi International Airport Hyderabad India Near Gate 28
Plaza Premium Lounge Muscat International Airport Muscat Oman After security, opposite Departure Gate 1-10
Plaza Premium Lounge Muscat International Airport Muscat Oman Next to immigration
Plaza Premium Lounge Toronto Pearson International Airport Toronto Canada 1 Level 3, after security, immediately on the right
Plaza Premium Lounge Toronto Pearson International Airport Toronto Canada 1 After security, take the escalator down, turn left, next to Gate F82
Plaza Premium Lounge Toronto Pearson International Airport Toronto Canada 3 After security, proceed to Gate C32, take the elevator to the AT Level
Plaza Premium Lounge Toronto Pearson International Airport Toronto Canada 3 After security, between Gate B22 and B24
Plaza Premium Lounge Toronto Pearson International Airport Toronto Canada 1 After security, proceed to Gate E77
Plaza Premium Lounge Vancouver International Airport Vancouver Canada After security, straight ahead
Plaza Premium Lounge Vancouver International Airport Vancouver Canada After security, near Gate A2
Plaza Premium Lounge Vancouver International Airport Vancouver Canada Across from Gate E87
Plaza Premium Lounge Edmonton International Airport Edmonton Canada Near gate 88, one-minute walk from food court

Managed by Plaza Premium Lounge Management Limited

Lounge Name Airport City Country Terminal Location
First Class Lounge Guangzhou Baiyun International Airport Guangzhou China International Terminal Near Gate A05
Plaza Premium Lounge Ibrahim Nasir International Airport Malé Maldives Before Gate 1
Plaza Premium Lounge Ibrahim Nasir International Airport Malé Maldives 1 Near Gate 4
Royal Orchid Lounge - Thai Airways Hong Kong International Airport Hong Kong Hong Kong 1 Near Gate 40
The Arrival - Cathay Pacific Airways Hong Kong International Airport Hong Kong Hong Kong 1 Arrival Hall
United Red Carpet Club Hong Kong International Airport Hong Kong Hong Kong 1 Near Gate 60
Silver Kris Lounge Hong Kong International Airport Hong Kong Hong Kong 1 Near Gate 15
Air France / KLM Lounge Hong Kong International Airport Hong Kong Hong Kong 1 Use escalator or lift near Gate 60
Silver Kris Lounge Kuala Lumpur International Airport Kuala Lumpur Malaysia International Departures
Cathay Pacific Lounge Kuala Lumpur International Airport Kuala Lumpur Malaysia International Departures
Royal Silk Lounge Kuala Lumpur International Airport Kuala Lumpur Malaysia International Departures
Lufthansa Lounge Indira Gandhi International Airport New Delhi India 3 International Departures
Silver Kris Lounge Indira Gandhi International Airport New Delhi India
Domestic Arrival Reserve Lounge Indira Gandhi International Airport New Delhi India 3 Domestic Arrivals
Domestic & International Common Departure Reserve Lounge Indira Gandhi International Airport New Delhi India 3 International / Domestic Departures
International Arrival Reserve Lounge Indira Gandhi International Airport New Delhi India 3 International Arrivals
International Ceremonial Lounge Indira Gandhi International Airport New Delhi India Near VIP Parking
Domestic Ceremonial Lounge Indira Gandhi International Airport New Delhi India Near AC Plant
Toronto Pearson Lounge Toronto Pearson International Airport Toronto Canada 1 International Departures
Distinguished Visitors Lounge Vancouver International Airport Toronto Canada International Arrivals

Sources[edit]

External links[edit]

http://www.plaza-network.com/press