The Pollyanna principle (also called Pollyannaism or positivity bias) is the tendency for people to remember pleasant items more accurately than unpleasant ones. Research indicates that, at the subconscious level, the mind has a tendency to focus on the optimistic while, at the conscious level, it has a tendency to focus on the negative. This subconscious bias towards the positive is often described as the Pollyanna principle.
The name derives from the 1913 novel Pollyanna by Eleanor H. Porter describing a girl who plays the "glad game"—trying to find something to be glad about in every situation. The novel has been adapted to film several times, most famously in 1920 and 1960. An early use of the name "Pollyanna" in psychological literature was in 1969 by Boucher and Osgood who described a Pollyanna hypothesis as a universal human tendency to use evaluatively positive words more frequently and diversly than evaluatively negative words in communicating.
The Pollyanna principle was described by Matlin and Stang in 1978 using the archetype of Pollyanna more specifically as a psychological principle which portrays the positive bias people have when thinking of the past. According to the Pollyanna Principle, the brain processes information that is pleasing and agreeable in a more precise and exact manner as compared to unpleasant information. We actually tend to remember past experiences as more rosy than they actually occurred.
The researchers Margaret Matlin and David Stang provided substantial evidence of the Pollyanna Principle. They found that people expose themselves to positive stimuli and avoid negative stimuli, they take longer to recognize what is unpleasant or threatening than what is pleasant and safe, and they report that they encounter positive stimuli more frequently than they actually do. Matlin and Stang also determined that selective recall was a more likely occurrence when recall was delayed: the longer the delay, the more selective recall that occurred.
- Confirmation bias
- Illusory superiority
- Optimism bias
- Overconfidence effect
- Self-serving bias
- Depressive realism
- Matlin Stang, p. 260
- Boucher Osgood
- Matlin & Stang 1978
- Boucher, J.; Osgood, C. (1969). "The Pollyanna hypothesis". Journal of Verbal and Learning Behavior 8(1): 1–8.
- Bloch, Arthur (1977). Murphy's Law and other reasons why things go wrong. Price Stern Sloan. p. 41. ISBN 978-0-8431-0428-8.
- Matlin, M.W; Stang, D.J (1978). The Pollyanna Principle: Selectivity in Language, Memory, and Thought. ISBN 978-0-87073-815-9.
- Matlin, M.W; Gawron, V.J (1979). "Individual Differences in Pollyannaism". Journal of Personality Assessment 43 (4): 411–412. doi:10.1207/s15327752jpa4304_14. PMID 16366974.
- Hildebrandt, H.W. (1981). "The Pollyanna Hypothesis in Business Writing: Initial Results, Suggestions for Research". The Journal of Business Communication.
- Furnham, A.; Schofield, S (1987). "Accepting personality test feedback: A review of the Barnum effect". Current Psychological Research and Reviews.
- Pearrow, M (2002). The Wireless Web Usability Handbook. Boston, MA: Charles River Media. ISBN 1-58450-056-5.
- Matlin, Margaret W. (2004). "Polyanna Principle". In Rüdiger F Pohl. Cognitive Illusions: A Handbook on Fallacies and Biases in Thinking.
- Paul, A.M. (2004). The Cult of Personality: How Personality Tests Are Leading Us to Miseducate Our Children, Mismanage Our Companies, and Misunderstand Ourselves. Free Press. ISBN 978-0-7432-4356-8.