Pos Malaysia

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Pos Malaysia Berhad
Type Public company
Industry Postal services
Founded Early 1800's
Headquarters Dayabumi Complex, Kuala Lumpur, Malaysia
Key people Dato' Iskandar Mizal Mahmood, Group CEO
Products Postal services
Revenue DecreaseRM1.27 billion (2012/13)[1]
Operating income DecreaseRM160.8 million (2012/13)[1]
Net income IncreaseRM151.3 million (2012/13)[1]
Total assets IncreaseRM1.62 billion (2012/13)[1]
Employees 16,245 (2013)
Website www.pos.com.my

Pos Malaysia Berhad is a post services company in Malaysia. The organisation was restructured in 1992 from being a governmental owned Malaysian Postal Services Department or Jabatan Perkhidmatan Pos Malaysia into a business corporation.

Pos Malaysia provides postal and related services, transport logistics, printing and insertion, counter collection and payment agency services for a range of financial transactions, such as bill payments, remittance, insurance and unit trusts.

The company holds an exclusive concession to provide mail services through its network of over 850 branches and mini post offices in Malaysia.



Dayabumi Complex, headquarters of Pos Malaysia

The history of Pos Malaysia Berhad can be traced back to the early 19th century with the establishment of postal services first in the Straits Settlements in which it would cover the whole Malaya by early 20th century.

Letters were then conveyed through dispatch riders or special messengers. Instead of postage stamps, fees were collected when letters were handed in at the Post Office. Letters posted were given a receipt.

The system later changed when the Indian stamps overprinted with crown and Straits' stamps overprinted with dollars and cents were introduced in 1867. The first inaugural definitive set of postage stamps was introduced in 1901.

It was also started as a medium for the transmissions of letters, newspapers and business documents. The postal service soon evolved into a multiple services provider. It began to venture into parcel delivery, registrations, insurance service, transaction of money (postal order and money order) and investment of funds (Post Office Saving Bank).

The postal service, then known as Jabatan Perkhidmatan Pos – Postal Services Department (PSD), also began to take over numerous services on behalf of the Government machineries. It started to collect payment of electricity bill, sale of dog licence, payment of pensions, sale of television licence and others.

Upon being an independent country in 1957, Malaysia began actively participated in numerous international associations to stay abreast in social and economical development. It became a member country of the Universal Postal Union (UPU) on 17 January 1958, a participation in which Malaysia remains a dynamic member until today.

In 1992, Pos Malaysia Berhad was corporatised from the PSD. In September 2001, Pos Malaysia Berhad was listed on the then Kuala Lumpur Stock Exchange (now known as Bursa Malaysia Berhad) through a reverse takeover of a Philio Allied Berhad assuming its listing status. Pos Malaysia Berhad is separated into four main Strategic Business Units called PosMel, PosLaju, PosNiaga and PosLogistik. In 2009, Pos Malaysia restructured its core services into three Strategic Business Units – PosMel, PosLaju and PosNiaga – and the logistics arm will be supporting the delivery operations of the core services.

Strategic Business Units[edit]

PosMel offers basic postal services which include standard and non-standard mail items. The postal service continues to reinvent itself to produce various innovative products and services in relation to market needs, which cater to both retail and corporate customers.

PosLaju provides domestic courier service and international courier service through its 50 dedicated courier centres, supported by Pos Malaysia's retail network. PosLaju also provides value-added services to complement its express services such as pick up service, insurance package,packaging solutions and web-based tracking.

PosNiaga with its over 1000 network of outlets, including normal post offices, mini post offices, postal and stamp agents offer various services and products ranging from philatelic products, bill payments,financial products and services as well as online transaction services through PostMe.com.my.

New Postal Tariff[edit]

Pos Malaysia announced its new Postal Tariff on 1 July 2010.[2] This is the first time for Pos Malaysia to revise the price of its domestic postage stamps in 18 years since its corporatisation in 1992.

Postal organisations around the world adjust their postage price on a periodic basis due to a variety of factors such as inflation, price of fuel, rising operation costs and use the funds to reinvest in technology and people.

The implementation of the new Postal Tariff is also in line with the Government’s announcement for Pos Malaysia to adjust the salary structure of the postmen and counter clerks. The purpose of the restructuring is to ensure that the salary and related allowances for postal staff are at least at par with the level obtained by Government servants. Currently, the salary for postmen is 19% lower than the salary for Government workers at the same level.

The restructuring of the salaries would be a positive morale boost for the operations staff, improving their productivity and commitment towards providing better quality of service.

Category Weight New Tariff (RM)
Standard Mail Up to 20 g 0.60
Above 20 g – 50 g 0.70
Non- Standard Mail*** Up to 50 g 0.80
Above 50 g– 100 g 0.90
Above 100 g – 250 g 1.00
Above 250 g – 500 g 2.00
Above 500 g – 1 kg 3.50
Above 1 kg – 2 kg 5.50
Postcard 0.50
Periodical Up to 20 g 0.50
Above 20 g – 50 g 0.60
Above 50 g – 100 g 0.80
Above 100 g – 250 g 0.90
PosDokumen * Up to 500 g 1.80
Above 500 g – 1 kg 3.00
Above 1 kg – 2 kg 4.50
Small Packet * Up to 1 kg 4.00
Above 1 kg – 2 kg 5.50
Parcel** Up to 2 kg 7.00
Every 1 kg thereafter up to 30 kg 1.50


Refer to above table Details
* For delivery of items over 500g via Air Transport between Peninsular Malaysia and Sabah/Sarawak, an additional Air Transport Fee of RM1.50 will be imposed for each additional 500g
** For Parcels delivered by air between Peninsular Malaysia and Sabah/Sarawak, an additional Air Transport Fee of RM1.50 will be imposed for every 500g or part thereof up to 30 kg.
*** Implementation of additional charges will be announced later.



External links[edit]