Process improvement

In organizational development (OD), process improvement is a series of actions taken by a process owner to identify, analyze and improve existing business processes within an organization to meet new goals and objectives.^{[citation needed]} These actions often follow a specific methodology or strategy to create successful results. A sampling of these are listed in the "See also" section below.

Process improvement is also a method to introduce process changes to improve quality, reduce costs, or accelerate schedules.^{[citation needed]}

See also

• Benchmarking
• Business Process Improvement
• Business process reengineering
• Process Redesign
• Capability Maturity Model Integration/Capability Maturity Model
• Goal-Question-Metric
• Hoshin Kanri
• ISO 9000
• IT Governance
• Just In Time manufacturing
• Lean manufacturing
• Performance improvement
• Process management
• Process Improvement and Management (PI&M)
• Six Sigma
• Theory of Constraints
• Total Quality Management
• Trillium Model
• Twelve leverage points

References

• Cook, Sarah (1996). Process improvement: a handbook for managers. Gower Publishing Ltd, et al.. http://books.google.com/books?id=9ldXrWV7RT0C&printsec=frontcover&dq=%22Process+improvement%22&hl=en&sa=X&ei=6BktT_n9IKSXiALKkJGgCg&ved=0CE0Q6AEwAA#v=onepage&q=%22Process%20improvement%22&f=false. Retrieved February 4, 2012.  ISBN 0-566-07633-0
• Kock, Nereu F. (et al.) (1994). The nature of data, information and knowledge exchanges in business processes: implications for process improvement and organizational learning (Research paper). The Learning Organization. http://www.emeraldinsight.com/journals.htm?articleid=882523&show=abstract.