In quality management a quality policy is a document jointly developed by management and quality experts to express the quality objectives of the organization, the acceptable level of quality and the duties of specific departments to ensure quality.  Quality policy management is a long term strategic issue and often has a 10 year scope.
Section 5.3 of the ISO 9001 standard requires a written, well defined quality policy that is communicated and understood within an organization. Section 5.3 also sets out some of the requirements for quality policies.
See also 
- ISO 9000 quality systems handbook by David Hoyle 2005 ISBN 0-7506-6785-0 page 234
- Project Management: A Systems Approach to Planning, Scheduling, and Controlling by Harold Kerzner 2009 John Wiley ISBN 978-0-470-50383-6 Section 2.7
- TQM in action: a practical approach to continuous performance improvement by John Pike, Richard Barnes 1998 ISBN 0-412-71530-9 page 148
- ISO 9001:2000: a practical quality manual explained by Kevin R. Grimes 2002 ISBN 0-87389-555-X page 23
|This business term article is a stub. You can help Wikipedia by expanding it.|