Really Simple Systems
| Type | Ltd |
|---|---|
| Industry | Software |
| Founded | 2004 |
| Headquarters | Petersfield, United Kingdom |
| Number of locations | 3 |
| Key people | John Paterson (CEO) |
| Products | CRM software |
| Website | Really Simple Systems |
Really Simple Systems is a web based Customer Relationship Management vendor.
Contents |
[edit] Summary
Really Simple Systems is a global based vendor of Cloud Customer Relationship Management systems. Founded in 2004, the company is headquartered in the United Kingdom with offices in North America and Australia.
[edit] Origins
The company was founded in 2004[1] by John Paterson, former CEO of Zeus Technology and COO of Systems Union, with the public launch in January 2006[2]. After many years of installing Customer Relationship Management systems, and running specialist Customer Relationship Management vendor Oxygen Solutions, Paterson came to believe that the biggest obstacle to successful Customer Relationship Management adoption was the complexity of the products themselves.
[edit] Status
Really Simple Systems has over 8,000 users[3] of its hosted Customer Relationship Management systems. Customers include the Royal Academy, the British Museum, the British Library, the Department of Health, Scottish Funding Council, the Department of Trade and Industry and the Department for Environment, Food and Rural Affairs.
The company has won the Software Satisfaction Awards for the best small business CRM system twice, in 2008 and 2010[4]. In December 2009 the listed was nominated as "One to Watch"[5] by Paul Greenberg.
In October 2010 the company launched its Free Edition, a Freemium two user hosted CRM system[6]. The existing product was renamed Enterprise Edition.
[edit] Location
The company is headquartered in Petersfield, Hampshire in the United Kingdom. In January 2008 the company opened its first overseas office in Sydney, Australia.[7]. In March 2009 the company opened its North American office in Toronto, Canada. In November 2009 the company appointed AdvanceNet[8] as distributor for Africa.
[edit] Editions
There are three Really Simple Systems editions:
- Free Edition (Account, Contact and Opportunity Management for two users, 100 accounts)
- Premium Edition (Free Edition for up to 5 users, unlimited data storage, option advanced features)
- Enterprise Edition (Unlimited users and storage, Sales, Marketing and Customer Service & Support modules)
[edit] Technical information
Really Simple Systems is delivered as a Software as a Service application. The product is written in Active Server Pages and uses the MySQL database. Some JavaScript is used on the client.
[edit] References
- ^ Really Simple Systems launches Simple Hosted CRM
- ^ Computing, Host promises to simplify CRM
- ^ 8,000 users sign up for Really Simple Systems
- ^ Software Satisfaction Awards 2010, Really Simple Systems wins best small business CRM system category
- ^ ZDNet CRM Blog
- ^ Really Simple Systems Brings Free CRM To Market, Free CRM launch
- ^ Computerworld, UK-based hosted CRM provider opens Sydney office
- ^ ITWeb