Refurbishment (electronics)
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Refurbishment is the process of maintenance or minor repair of an item, either aesthetically or mechanically.
"Refurbished", in reference to computers or laptops, means that the equipment was returned to the manufacturer either because the customer simply didn't want it or a minor problem was found. Before re-selling the equipment, manufacturers fix and certify the unit and sell it at a discount.
Refurbished products cannot be sold as new products in the US, which is why they are relabeled as refurbished or refreshed units even if they are good-as-new (if, for example, the unit was returned for some reason unrelated to the product itself, i.e., the customer changed their mind about the color). Refurbished items may have scratches, dents or other forms of cosmetic damage which do not affect the performance of the unit.
Refurbished items can be sold at a cheap and affordable price. Many retailers sell products labeled refurbished. They generally are sold at lower prices than new products.
Refurbished items are generally thought to be cheap and poorly fixed products. However, some products have nothing wrong with them, they were simply exchanged over incompatibility or are cosmetically damaged. Most mechanical fixes are by trained technicians who work for the original company that distributed the product.
Refurbished products could possibly be the products which are returned by the customer within the return period of the company which sold the product, without any defect with the product. Refurbished products are generally bench tested and certified by the authorized service centers of the company and then re-packaged with labeled as a Refurbished Product on it.
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