Remote infrastructure management

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Remote infrastructure management (RIM) refers to remotely managing information technology (IT) infrastructure such as workstations (desktops, laptops, notebooks, etc.), servers, network devices, storage devices, IT security devices, etc. of a company.

Major sub-services included in RIM are:

  • Service desk / Help desk
  • Proactive monitoring of server and network devices
  • Workstation Management
  • Server Management
  • Storage management
  • Application support
  • IT security Management

Remote Infrastructure Management Services Remote Infrastructure Management (RIM) has achieved tremendous popularity amongst the businesses as it offers valuable benefits such as cost advantage, helping internal IT teams to concentrate on strategic goals and off load the day to day IT operations management and increased focus on innovation.

See also[edit]

References[edit]

http://www.wipro.com/services/infrastructure-management-solutions/remote-infrastructure-management-services.aspx