Return merchandise authorization
From Wikipedia, the free encyclopedia
A Return Merchandise Authorization or Return Material Authorization (RMA) is a transaction whereby the recipient of a product arranges to return goods to the supplier to have the product repaired or replaced or in order to receive a refund or credit for another product from the same retailer or corporation within the product's warranty period.
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RMA is most useful when dealing with software issues or things the company has gotten wrong with the product.
