Royal Bank of Canada

This article is about the Canadian bank. For the American subsidiary, see RBC Bank.

Royal Bank of Canada

Type	Public
Traded as	TSX: RY NYSE: RY SIX: RY
Industry	Financial services
Founded	Halifax, Nova Scotia, 1864
Headquarters	Toronto, Ontario, Canada
Key people	Gordon Nixon Chief executive officer
Revenue	C$28.330 billion (2010)
Net income	C$5.223 billion (2010)
Total assets	C$726.206 billion (2010)
Employees	72,126 (Full-time equivalent, 2010)
Website	rbc.com

The Royal Bank of Canada (RBC; French: Banque Royale du Canada) or RBC Financial Group is the largest financial institution in Canada, as measured by deposits, revenues, and market capitalization. The bank serves seventeen million clients and has 80,100 employees worldwide. The company corporate headquarters are located in Toronto, Ontario. The bank was founded in 1864 in Halifax, Nova Scotia. RBC's Institution Number (or bank number) is 003.

In Canada, the bank is branded as RBC Royal Bank in English and RBC Banque Royale in French and serves approximately ten million clients through its network of 1,209 branches. RBC Bank is the U.S. retail banking subsidiary with 439 branches across six states in the Southeast, which serve more than a million customers. RBC also has 127 branches across seventeen countries in the Caribbean, which serve more than 1.6 million clients. RBC Capital Markets is RBC's worldwide investment and corporate banking subsidiary, while the investment brokerage firm is known as RBC Dominion Securities. Investment banking services are also provided through RBC Bank and the focus is on middle market clients.

RBC is listed as the largest Canadian company by revenue and market capitalization by The Globe and Mail and was ranked at number 53 on the 2008 Forbes Global 2000 listing, and currently ranked at 68. The company has operations in Canada, the United States, and 51 other countries.

Timeline

• 1864 - Merchants Bank of Halifax founded in Halifax, Nova Scotia
• 1869 - Officially incorporated as the Merchants' Bank of Halifax.
• 1869 - Federal charter received.
• 1870 - 1880s - Expansion in Maritime Provinces.
• 1895 - Expansion in Newfoundland on Jan 31, 1895 post collapse of Newfoundland Commercial Bank and Union Bank of Newfoundland on Dec 10, 1894
• 1901 - Changed name to Royal Bank of Canada (RBC).
• 1907 - Head Office moved from Halifax to Montreal.
• 1910 - Merged with Union Bank of Halifax.
• 1910 - bank designed by Carrère and Hastings, Winnipeg, Manitoba in 1910 in beaux-arts classicism proclaimes the financial dominance of Winnipeg in the prairies.
• 1912 - Merged with Toronto-based Traders Bank of Canada in order to improve its position in Ontario.
• 1917 - Merged with Quebec Bank, which was founded in 1818 and chartered in 1822 in Quebec City.
• 1918 - Merged with Northern Crown Bank, which was the result of the merger in 1908 between Northern Bank (established in 1905 in Winnipeg) and Crown Bank of Canada (1904), based in Ontario. RBC's acquisition gave it a strong presence in Manitoba and Saskatchewan.
• 1925 - Merged with Union Bank of Canada, which had begun in Quebec City in 1865 as the Union Bank of Lower Canada, but changed its name in 1886. Union Bank of Canada had moved its headquarters to Winnipeg in 1912, and built a strong presence in the Prairie Provinces.
• 1961 - Installed its first computer, which was the first in Canadian banking.
• 1968 - Royal Trust merged with Ontario Loan and Debenture Company (formerly Ontario Savings and Investment Society).
• 1993 - RBC merged with Royal Trust.
• 1998 - RBC acquired Security First Network Bank in Atlanta, the first pure Internet bank. [1]
• 2000 - Merged merchant credit/debit card acquiring business with BMO Bank of Montreal's to form Moneris Solutions.

International timeline

The Royal Bank Plaza building in Toronto, Ontario

An RBC branch in Richmond Hill, Ontario.

Tour de la Banque Royale in Montreal, Quebec, which housed the head office from 1928 to 1962.

RBC Royal Bank has carved out a name for itself as a leader in the Caribbean region, especially in the anglophone Caribbean.

• 1882 - Merchants Bank of Halifax opened an office in Bermuda.
• 1899 - RBC opened an agency in New York and a branch in Havana.
• 1903 - RBC bought Banco de Oriente de Santiago de Cuba. By the mid-1920s, RBC had 65 branches in Cuba and is the largest bank in the country.
• 1904 - RBC bought Banco del Commercio de Havana.
• 1907 - RBC opened a branch in San Juan, Puerto Rico; branches in Mayagüez and Ponce followed.
• 1909 - RBC established a branch in Nassau, Bahamas.
• 1910 - RBC opened a branch in London and acquired branches in Puerto Rico and Port of Spain, Trinidad as a result of its acquisition of Union Bank of Halifax.
• 1911 - RBC opened an agency in New York City, and branches in Bridgetown, Barbados, and Kingston, Jamaica.
• 1912 - RBC bought Bank of British Honduras (incorporated in 1902 by United States citizens from Mobile) in British Honduras, which it converted to a branch.

RBC opened a branch in the Dominican Republic; three more follow.

• 1913 - RBC opened a branch in Grenada.
• 1914 - RBC bought out Bank of British Guiana (est. 1836), in British Guiana, and converted it to a branch.
• 1915 - RBC opened branches in Costa Rica, Antigua, Dominica, and St. Kitts.
• 1916 - RBC opened a branch in Venezuela.
• 1917 - RBC opened branches in Antigua, Dominica, St. Kitts, Montserrat, Nevis, and Tobago.
• 1918 - RBC opened a branch in Barcelona, and another in Vladivostok that lasted less than a year.
• 1919 - RBC opened branches in Brazil, Argentina, Uruguay, Paris, Martinique, Guadaloupe, and Port-au-Prince, Haiti.
• 1920 - RBC opened a branch in Colombia and a branch in Castries, St Lucia.
• 1923 - RBC bought and consolidated the banking operations of Pedro Gomez Mena e Hijo in Cuba.
• 1925 - RBC opened a branch in Peru, and acquired the American-owned, and failed, Bank of Central and South America. The purchase of BCSA brought with it subsidiaries, and their branches, in Colombia, Costa Rica, Peru, and Venezuela
• 1932 - RBC closed its branch in St. Lucia.
• 1940 - RBC closed its branches in Martinique and Guadaloupe.
• 1959 - RBC opened a branch in St. Vincent.
• 1960 - RBC returned to St. Lucia.
• 1960 - Fidel Castro's regime acquired the RBC's operations in Cuba on 8 December. At the time of the forced sale, RBC had 24 branches in Cuba. From 1961 to 1965, RBC maintained a Special Representative in Havana to facilitate trade between Cuba and Canada. Actually, the Special Representative’s primary function after the failed Bay of Pigs invasion in April 1961 was to act as a financial intermediary between the American and Cuban governments to manage the ransoming of the prisoners for food and agricultural machinery.
• 1964 - RBC opened a branch in George Town, Grand Cayman.
• 1970s - As a result of Law 75, RBC's operations in Colombia became Banco Royal Colombiano.
• 1973 - RBC was forced to incorporate its operations in Jamaica, which became Royal Bank (Jamaica).
• 1980 - RBC purchased Banco de San Juan in Puerto Rico, adding its 14 branches to the six that RBC already had in Puerto Rico. :RBC sold to Republic Bank of Trinidad and Tobago, its assets in Grenada.
• 1985 - RBC started to withdraw from much of the Caribbean.

It sold its 12 branches in the Dominican Republic to Banco de Comercio Dominicano.

It also sold its stake in Royal Bank (Jamaica) to Jamaica Mutual Life Assurance.

The Government of Guyana nationalized its operations there and renamed the bank the National Bank of Industry and Commerce Ltd. [2], [3], [4]

Additionally RBC incorporated its operations in Trinidad and Tobago locally, floating the shares, thereby divesting itself of ownership. The new bank took the name Royal Bank of Trinidad and Tobago (RBTT).

• 1986 - RBC sold its two branches in Haiti to Societe Generale Haitienne de Banque, a local bank.
• 1987 - RBC sold its operations in Belize, ex-British Honduras, to Belize Holdings Inc., which renamed them Belize Bank.
• 1993 - RBC sold Royal Bank of Puerto Rico to Spain's Banco Bilbao-Vizcaya.
• 1995 - RBC sold Royal Trust Bank (Austria) to Anglo Irish Bank, which renamed it Anglo Irish Bank (Austria).
• 2000 - Acquired Dain Rauscher Wessels, a U.S. brokerage and investment banking firm based in Minneapolis, Minnesota
• 2001 - RBC acquired Centura bank based in Rocky Mount, North Carolina.
• 2003 - RBC purchased Florida interest in Provident Financial Group, Cincinnati OH.
• 2006 - RBC upgraded its representative Office in Beijing, China to a branch.
• 2006 - Created Institutional Investment Joint Venture with Dexia. It is a 50/50 Partnership called RBC Dexia Investor Services.
• 2008 - RBC established a representative office in Mumbai, India. RBC re-acquired 98.14% of the shares of Royal Bank of Trinidad and Tobago. This brought RBC back to Trinidad and Tobago some 20 years after it had withdrawn.
• 2011 - RBC sells its American operations to PNC Financial Services for 3.62 Billion dollars.

RBC Bank (USA)

Main article: RBC Bank

A typical RBC Bank branch in Durham, North Carolina.

RBC has a large retail banking presence in the southeastern United States, marketing itself there as RBC Bank. RBC Bank is headquartered in Raleigh, North Carolina. In June 2011, PNC Financial Services bought RBC Bank from Royal Bank of Canada for $3.45 billion. BB&T Bank had also made a bid.

In the early 2010s, RBC merged with Flag Bank, increasing its presence in Georgia. RBC continued to grow in the southeast after acquiring 39 branches of AmSouth Bank in Alabama on March 9, 2007 (previously RBC Centura had no locations in this state). RBC announced on January 17, 2008 that it would abandon the "Centura" brand in April 2008 and the U.S. operations would operate as RBC Bank. RBC's footprint in Alabama, Georgia, and Florida expanded significantly after it completed its acquisition of Alabama National BanCorporation in June 2008.

Scott Custer, Chairman and CEO of RBC's U.S. Operations, retired on November 1, 2009.

A branch of the RBC Bank, in Holetown, Barbados

Logo

Royal Bank of Canada's previous logo (the crown was removed).

Royal Bank of Canada branch (left) and Parliament of Barbados.

The bank's symbol is a golden lion clutching a globe, on a blue background. An older version had a crown above the globe and had the lion facing to the left rather than the right. The change coincided with an expansion in United States markets. The logo is known and recognized in Canada as a famous symbol.^{[citation needed]}

Corporate governance

Edson Loy Pease (1856–1930), a Quebec native, was a chief executive and managing director of the bank and one of the key people in its history. An employee of the Merchants' Bank of Halifax, he built that bank's Quebec business to where Montreal became its centre of operations. His efforts saw the Bank formally relocate its head office in 1907 to St. James Street in Montreal, following which he induced the prominent Montreal business magnate Herbert S. Holt to accept an appointment as the bank's new president. While at the time Holt's presidency was largely a ceremonial position, his name substantially raised the bank's profile and broadened its business connections.

The title of Royal Bank's top executive has changed several times. Initially it was styled as President. Later, it became Chief Executive Officer and one often carried additional responsibilities as Chairman of the Board, while the second-in-command was the President. Allan R. Taylor was Chairman and CEO from 1986 to 1994, and he was succeeded by John Cleghorn in that capacity from 1994-2001. Gordon Nixon is currently the President and Chief Executive Officer, as the bank decided to appoint a non-executive chairman after Cleghorn's retirement.

Chief Executive

• Thomas Edward Kenny (1879–1908)
• Herbert Samuel Holt (1908–1934)
• Morris W. Wilson (1934–1946)
• Sydney Dobson (1946–1949)
• James Muir (1949–1960)
• W. Earle McLaughlin (1960–1979)
• Rowland C. Frazee (1977–1980)
• Jock K. Finlayson (1980–1983)
• Allan R. Taylor (1983–1986) - Chairman and CEO (1986–1994)
• John E. Cleghorn (1986–2001) - Chairman and CEO (1994–2001)
• Gordon Nixon (2001–present) - President and CEO (2001–present)

Chairman (non-executive)

• Guy Saint-Pierre (2001–2004)
• David P. O'Brien (2004–present)

Current members of the board of directors are: Geoff Beattie, Douglas Elix, John Ferguson, Paule Gauthier, Jacques Lamarre, Brandt Louie, Gordon Nixon, David O'Brien, Robert Peterson, Pedro Reinhard, Timothy Hearn, Kathleen P. Taylor, Victor Young, Michael McCain, Alice Labeige.

History of Head Offices

The RBC's office in Montreal at the Place Ville-Marie.

• 1976–present: Royal Bank Plaza, at 200 Bay Street, Toronto, Ontario.
• 1962-1976: Place Ville-Marie, at University Street & René-Lévesque Blvd, Montreal, Quebec.
• 1928-1962: "Old Royal Bank Building, Montreal", at 360 Saint Jacques Street, Montreal, Quebec.
• 1907-1928: Four Pillars Building (now destroyed), at 147 Saint Jacques Street, Montreal, Quebec.
• 1864-1907: Merchants' Bank of Halifax Building, on Bedford Row, Halifax, Nova Scotia.

RBC's official legal corporate headquarters still remains in Montreal at Place Ville-Marie. However, the great majority of management operations were moved to its current location in Toronto at the Royal Bank Plaza, making this the company's operational corporate headquarters.

Awards and recognition

RBC has been awarded with many awards and recognition for its financial products and services. RBC is the most "valuable brand" in Canada for over three consecutive years. RBC is also one of the top 100 sustainable companies in the world. Other awards and recognitions include:

• In 2007, awarded the "Best Bank" in Canada by The Banker, one of the oldest banking magazines
• In 2007, RBC was recognized as the Top Most 100 powerful brands in the world
• Was recognized as the "most respected corporation" in Canada
• In October 2008, RBC was named one of "Canada's Top 100 Employers" by Mediacorp Canada Inc., and was featured in Maclean's newsmagazine. Later that month, RBC was also named one of Greater Toronto's Top Employers, which was announced by the Toronto Star newspaper.

According to a global Newsweek ranking, which measures how effectively companies manage environmental risks and opportunities relative to their industry peers, Royal Bank of Canada is the most environmentally friendly company in the world.

Sponsorship

In 2002, RBC purchased the naming rights for the Entertainment and Sports Arena in Raleigh, N.C., home to the Carolina Hurricanes of the National Hockey League and North Carolina State University basketball. The arena was renamed the RBC Center, with a 20-year lease at a cost of $80 million. In June 2006, the RBC Center was host for the NHL's Stanley Cup Finals, and on June 19, 2006, the Carolina Hurricanes defeated the Edmonton Oilers in the RBC Center to win the Stanley Cup.

RBC sets aside one percent of its average annual net income before taxes for charitable partnerships via the arms-length RBC Foundation. They are also a major sponsor of numerous events such as the RBC Canadian Open and the Toronto International Film Festival, and are the longest-running Canadian sponsor of the Olympic Games. RBC was the co-presenting sponsor, along with Coca-Cola, of the 2010 Winter Olympics torch relay. They employ dozens of top-tier athletes as part-time spokespeople through the RBC Olympians program.

Starting in 2012, the Royal Bank of Canada will sponsor a second FedEx Cup PGA Tour event, the Heritage Classic golf tournament in Hilton Head Island, South Carolina.

Controversies

Discrimination

On January 15, 2007, CBC Radio reported RBC is "refusing" people of certain nationalities to open U.S. dollar accounts with the bank. Canadian citizens with dual citizenship in Cuba, Iran, Iraq, Myanmar, North Korea or Sudan (mostly countries with U.S. sanctions) are affected. The U.S. Treasury Department restricts certain foreign nationals from using the U.S. dollar payment system to limit terrorism and money laundering after the September 11, 2001 attacks. RBC replied that compliance with such laws does not represent an endorsement by the bank and on January 17, clarified its position on the application of the U.S. laws, specifying that "with some exceptions" it does open accounts for dual citizens of the sanctioned countries. Toronto Star business and consumer affairs columnist Ellen Roseman regularly reported on RBC's lack of customer service.

Environment

Environmental groups have criticized RBC's financing of oil sands bitumen extraction and expansion, cumulatively issuing "more than $2.3 billion in loans and financing more than $6.9 billion in [corporate] debt between 2003 and 2007 for 13 companies including: EnCana, Husky Energy, OPTI Canada, Delphi Energy, Canadian Oil Sands Trust, Northwest Upgrading, Suncor, Total, Connacher Oil and Gas, InterPipeline and Enbridge." Some environmental groups believe oil sands extraction has a detrimental effect on the northern Alberta environment.

2010 Ottawa branch firebombing

An RBC branch in The Glebe neighbourhood of Ottawa was firebombed in May 2010. The party responsible later identified themselves on Indymedia as opposed to the upcoming G20 meetings in Toronto as well as RBC's sponsorship of the 2010 Olympics in Vancouver.

Memberships

RBC is a member of the Canadian Bankers Association (CBA) and is a registered member with the Canada Deposit Insurance Corporation (CDIC), a federal agency insuring deposits at all of Canada's chartered banks.
It is also a member of:

• CarIFS ATM Network
• Interac
• MasterCard in the Caribbean markets, and, beginning in March 2010, in Canada
• NYCE point of sale Network
• Plus Network

References

• McDowall, Duncan. 1993. Quick to the Frontier: Canada's Royal Bank. Toronto: McClelland & Stewart, 1993 and (in French as) Au coeur de l'action: Banque Royale, Montreal: les Editions de l'Homme, 1993.

Canada China Business Council

External links

• Official Sites:
  • RBC
  • RBC Bank (USA)
  • RBC Dominion Securities
  • RBC Royal Bank of Canada
  • RBC Royal Bank of Canada (Caribbean and Bahamas)
  • RBC Wealth Management, International

Historical bank notes

• 1920 Trinidad and Tobago banknote (front) - Example of Royal Bank Caribbean banknotes
• 1920 Trinidad and Tobago banknote (back) - Example of Royal Bank Caribbean banknotes
• 1938 Saint Kitts banknote (front) - Example of Royal Bank of Canada banknotes
• 1938 Saint Kitts banknote (back) - Example of Royal Bank of Canada banknotes
• 1929's advertisement on a Chinese newspaper - The Royal Bank of Canada advertisement on a Canada Chinese Newspaper, location coverpage bottom left, dated 10 May 1929.