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The SAP CRM application is an integrated customer relationship management (CRM) software manufactured by SAP AG that targets business software requirements of midsize and large organizations in all industries and sectors.


SAP's CRM solution includes several modules that support key functional areas including:


  • SAP CRM 2008 (7.0) released in 2009 as Part of SAP Business Suite 7.0
  • SAP CRM 2007 (6.0) released in 2007
  • SAP CRM 2006 (5.0) released in 2005

See also[edit]

External links[edit]


  1. ^ M. Füchsle, M. Zierke. (in English) "SAP CRM Web Client - Customizing and Development" (HTTP) (in German). Retrieved 26 January 2012.