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Kelly Wainwright

SIGUCCS (Special Interest Group on University and College Computing Services) is an association of professionals who support and manage the diverse aspects of information technology services at higher education institutions by providing professional development opportunities for SIGUCCS members and other individuals in the field. SIGUCCS is one of 34 special interest groups of ACM, the Association for Computing Machinery, the world’s largest educational and scientific computing society.

Founded in 1963, ACM SIGUCCS focuses on issues surrounding the support, delivery and management of information technology services in higher education. Areas of special interest include but are not limited to: end user services (help desk, student labs, training, documentation, consulting), curricular support, audio-visual services, educational technology issues, information technology management, academic technology, and faculty support.


Historically, ACM SIGUCCS sponsored two conferences each year:

The SIGUCCS Fall Conference was held annually, typically in October or November. Professionals involved in end-user information technology support gather to discuss and learn about supporting and delivering services to the educational community. Conference proceedings are available online through the ACM Digital Library to SIGUCCS members or library subscribers. [1]

The SIGUCCS Management Symposium was held annually each spring, typically in March or April. For IT leaders and future leaders from colleges and universities, the Management Symposium provides a place to gather and address current challenges facing them and their institutions.

Beginning in 2011, the two events were combined into a single conference consisting of two parts, the Management Symposium and the Service and Support Conference.

Information about past conferences [2] and SIGUCCS-sponsored travel grants [3] is available on the ACM SIGUCCS Website. [4]

Ongoing communication to allow networking in between conferences is available through two discussion lists. [5]


The ACM SIGUCCS Penny Crane Award for Distinguished Service [6] is a high-level award to recognize significant, multiple contributions from individuals over an extended period of time. This award was named after Penny Crane, who was actively involved in SIGUCCS from the mid-70's until her untimely death in January 1999.

The ACM SIGUCCS Hall of Fame Award [7] is an ongoing, web-based recognition of many individuals who have contributed significant time and energy in support of SIGUCCS activities.

Each year SIGUCCS sponsors Communication Awards [8] to recognize outstanding publications developed at college and university computing centers. These awards recognize excellence in developing useful and attractive publications and provide SIGUCCS conference participants with an opportunity to review model publications that may help them develop or enhance their own work.

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