SME Toolkit

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SME Toolkit (, is a project of International Finance Corporation (IFC), a member of the World Bank Group, that in partnership with IBM, leverages the latest information and communication technologies to help SMEs in emerging markets learn and implement sustainable business management practices, increase their productivity, efficiency and capacity, and improve their access to finance and new markets.

Global Content

SME Toolkit consists of a large body of globally relevant free content for SMEs provided by content partners, and includes business forms, tools, how-to-articles, business software and advice about starting and growing a business. The areas covered include accounting, finance, human resources, international business, legal, insurance, marketing, sales, operations and technology. Global Partners SME Toolkit collaborates with major global partners, including IBM, American Express, Google, My Own Business, and Visa to offer users a large set of high quality small business content, and a number of other services.

Highly Relevant Local Content

In addition to global content, SME Toolkit local websites offer information on local business news, events, and regulations. Users can register and log in, find business partners, list in an online SME directory, create a hosted web page for their business, and participate in multilingual social networks on key business topics. IFC partners with key institutions in target local markets to manage, localize and distribute localized versions of the Toolkit.

Training Curriculum

The Toolkit also offers a business training curriculum on improving business management practices and overall business performance using computer-based tools. The workshops are available to business development service (BDS) providers and SMEs in key markets.

Multiple Delivery Platforms

An easy-to-use Web interface allows users to search or browse to locate the content they need. To enable increased dissemination and access in countries with limited computer access and Internet connectivity, SME Toolkit content is also offered on mobile platforms, in the form of a CD-ROM, and via text messages (SMS).

SME Global Reach

To date, SME Toolkit has been launched in 18 languages (English, Spanish, French, Portuguese, Russian, Ukrainian, Georgian, Macedonian, Arabic, Hindi, Tamil, Sinhalese, Sri Lankan Tamil, Indonesian Bahasa, Bengali, Chinese, Vietnamese and Georgian) in more than 43 markets and is growing around the world. In many of these markets, there are no comparable online support resources for small businesses in the local language. Since the program’s founding in 2001, SME Toolkit web sites have been visited by nearly 20 million people across the developing world.

Regional Partner Sites

Algeria Cameroon Democratic Republic of Congo Gabon Kenya Madagascar Mozambique Nigeria Rwanda South Africa West Africa Zambia
Brazil Caribbean Latin America Herramientas PYME Mexico: IntegraPyME Peru United States
Bangladesh Bhutan China India Indonesia Malaysia Mongolia Nepal Pakistan Philippines Singapore Sri Lanka Vietnam
Belarus Georgia Macedonia Ukraine
Middle East
Qatar Saudi Arabia UAE

About the International Finance Corporation[edit]

The mission of the International Finance Corporation is to promote sustainable private sector investment in developing countries as a way to reduce poverty and improve people's lives. IFC finances private sector investments in the developing world, mobilizes capital in the international financial markets, and provides technical assistance and advice to governments and businesses.

External links[edit]