* Annual estimated passenger usage based on sales of tickets in stated financial year(s) which end or originate at Seaton Carew from Office of Rail Regulation statistics. Methodology may vary year on year.
Station facilities here have recently been improved and included new fully lit waiting shelters and the installation of CCTV. The long-line Public Address system (PA) has been renewed and upgraded with pre-recorded train announcements.
In 2009 the station underwent maintenance work to re-develop the station and its looks. The station has already seen the cutting down of trees to allow more natural light.
There is an hourly service from the station in each direction (with a few peak hour extras), northbound to Sunderland and Newcastle and southbound to Middlesbrough. Many northbound trains continue to Hexham (and a few run through to Carlisle), whilst certain southbound trains are extended through to Nunthorpe.
On Sundays there is a two-hourly service in each direction between Middlesbrough & Newcastle (most of which continue through to MetroCentre), and two additional direct services each way between MetroCentre & Darlington. These use the direct line between Hartburn Jcn & Stockton Cut Jcn, avoiding Middlesbrough.