HomeAdvisor

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HomeAdvisor
Type Subsidiary
Founded 1999
Headquarters Golden, Colorado
Key people Chris Terrill,
CEO
Parent InterActiveCorp
Website www.homeadvisor.com

HomeAdvisor (formerly ServiceMagic) is a website that lists pre-screened and customer-rated service professionals.[1] The website also has tools, products, and resources for home improvement, maintenance, and repair. HomeAdvisor is a subsidiary of InterActiveCorp.[1]

Professionals in the HomeAdvisor network are pre-screened for criminal records, bankruptcy issues, bad reviews, sex offenses, and cases of malpractice.[2] There is no charge to homeowners to use the service. Homeowners choose a category that matches their home improvement need, enter their full address or adjacent cross-streets along with contact information and answer three pages of questions about their project.[3][4]

HomeAdvisor also includes other services, such as ProFinder and Cost Guide.[5] Along with these tools, HomeAdvisor has its mobile app Home911, specific to helping homeowners connect with service professionals in emergencies. HomeAdvisor also offers a HomeAdvisor and HomeAdvisorPro mobile app along with the HomeSavvy mobile app, which builds home maintenance alert schedules.[6]

History[edit]

HomeAdvisor, launched as Wisen.com and later as ServiceMagic.com was founded in 1998 by Rodney Rice and Michael Beaudoin who were part of the founding management team of Einstein Bros. Bagels.[7] The website was acquired by InterActiveCorp in 2004 for an unknown price, though no jobs were lost in the process.[8] Leading up to 2008, ServiceMagic matched 7 million home improvement requests by homeowners to its network of contractors and service professionals.[8]

The website's main competitor, ImproveNet, was bought out by ServiceMagic in 2005 for $6.7 million.[9]

Timeline[edit]

In January 2008, IAC/InterActiveCorp appointed Craig Smith as CEO of ServiceMagic, Inc.[10] He was the Senior Vice President of the company's Consumer Division. Co-founders Rodney Rice and Michael Beaudoin became co-chairmen and advisors. ServiceMagic remained part of the parent company when IAC split into five publicly traded companies.

In March 2008, Service Magic launched ScreenAPro,[11] which allows homeowners to screen contractors.

In October 2008, ServiceMagic US acquired the French business 123Devis.com and Travaux.com as well as UK business 123GetAQuote.co.uk to create ServiceMagic Europe. In March 2009, the UK business was rebranded ServiceMagic.co.uk.

In April 2009, Service Magic announced that it had formed a "strategic alliance" with the National Kitchen and Bath Association (NKBA) that would benefit both groups by bringing in more customers.[12]

As of 2011, ServiceMagic has more than 1,100 employees.[13]

In April 2011, Chris Terrill was hired as Chief Executive Officer.[14]

In October 2012, ServiceMagic rebranded as HomeAdvisor with Amy Matthews as their Home Improvement Expert.[1][15]

In October 2012, HomeAdvisor launched Cost Guide, a comprehensive guide to home project cost profiles encompassing hundreds of project types, providing city, state and national project costs based on 600,000 cost profiles provided by real users and Home911, a mobile app that enables users to take control of any home repair emergency by giving instant access to pre-screened service professionals and live 24/7 support with the Home911 Homeowner Emergency Line, currently available on iOS.[6]

In April 2013, it was announced that HomeAdvisor had acquired Werkspot.nl, the Netherlands’ leading online platform connecting homeowners with qualified craftsmen.[16]

In April 2013, HomeAdvisor placed 14th on the Denver Post's Top Workplaces of 2013.[17]

In December 2013, HomeAdvisor was chosen by Google to be a featured partner with Helpouts by Google.[18]

Throughout 2013, HomeAdvisor was noted for having one of the best DIY apps by Popular Mechanics[19] and being a top service for finding home improvement professionals by 5280 Magazine.[20]

In early 2014, HomeAdvisor added Leah Ingram as their finance expert.[21]

In January 2014, HomeAdvisor's Women Executive Leadership and Learning program was recognized alongside Offerpop's Ladies for Offerpop, as a program to increase female employee retention in the male-dominated technology industry.[22]

March 2014, HomeAdvisor CEO, Chris Terrill was interviewed by Built in Colorado on the topic of how HomeAdvisor operates as an website.[23]

Past names ServiceMagic (December 1998- September 2012)

Senior Executives[edit]

  • Chris Terrill, CEO (Chief Executive Officer)
  • Craig Smith, President of HomeAdvisor U.S./COO (Chief Operating Officer) of HomeAdvisor International
  • Brandon Ridenour, CTO (Chief Technology Officer) & CPO (Chief Product Officer)
  • Paul Freeman, CFO (Chief Financial Officer)


References[edit]

  1. ^ a b c Vuong, Andy (October 1, 2012). "Golden's ServiceMagic becomes HomeAdvisor in risky rebranding strategy". Denver Post. 
  2. ^ Yamshon, Leah (September 5, 2011). "Angie's List: Is the Service Site Worth Its Membership Fee?". PC World. 
  3. ^ Carey, Pete (September 7, 2012). "Click your way to a home repair". Mercury News. 
  4. ^ Leder, Heidi (October 4, 2012). "HomeAdvisor Re-Launches With New Home Improvement Tools". Coast2coast Mom. 
  5. ^ Moore, Paula (May 5, 2010). "U.S. homeowner interest in remodeling up 49%, says ServiceMagic.com". Denver Business Journal. 
  6. ^ a b Leder, Heidi (October 5, 2012). "Home911 Helps You Find Pre-Qualified Home Pros". Techlicious. 
  7. ^ Lock, Andrew (September 15, 2011). "4 Web Tools at Your Service". smallbusinesscomputing.com. 
  8. ^ a b Arellano, Kristi (July 23, 2004). "InterActiveCorp adds ServiceMagic to web of offerings". Denver Post. Retrieved October 8, 2010. 
  9. ^ Fillion, Roger (June 24, 2005). "Servicemagic to buy rival". Rocky Mountain News. Retrieved October 8, 2010. 
  10. ^ "ServiceMagic names new CEO". Denver Business Journal. January 23, 2008. Retrieved 29 September 2010. 
  11. ^ "Service Magic Announces Launch of Screen-A-Pro". PRNewswire. March 25, 2008. 
  12. ^ "ServiceMagic.com and NKBA Form Alliance". Appliance Magazine. April 6, 2009. Retrieved October 8, 2010. 
  13. ^ "Denver-area companies learn to use Internet, social media to stand out". The Denver Post. August 1, 2011. 
  14. ^ "ServiceMagic names new CEO". Denver Business Journal. April 25, 2011. 
  15. ^ "How One Brand Switched A Million URLs & Lived To Tell About It: 5 Questions With HomeAdvisor.com". Search Engine Land. August 26, 2013. 
  16. ^ "HomeAdvisor Acquires Leading Dutch Home Improvement Platform Werkspot.nl". About HomeAdvisor. April 8, 2013. Retrieved April 8, 2013. 
  17. ^ "Denver Post’s Top Workplaces 2013". Denver Post. April 21, 2013. Retrieved April 21, 2013. 
  18. ^ "Helpouts by Google: A high-tech take on the old-fashioned hanhouse". The Denver Post. December 9, 2013. Retrieved December 9, 2013. 
  19. ^ "The 10 Best Apps for DIYers". Popular Mechanics. December 9, 2013. Retrieved December 9, 2013. 
  20. ^ "Dwell: HomeAdvisor Connects You to Home Improvement Pros". 5280. August 6, 2013. Retrieved August 6, 2013. 
  21. ^ "Our Spokeperson: Leah Ingram". 5280. December 6, 2013. Retrieved December 6, 2013. 
  22. ^ "How to Really Hire (and Retain) More Women in Tech". Fast Company. January 15, 2014. Retrieved January 15, 2014. 
  23. ^ Matthew Sibley (March 18, 2014). "HomeAdvisor pivoted like a startup, but profits like an established company". Built In Colorado. Retrieved March 18, 2014. 

External links[edit]