December 19, 1960 |
London, United Kingdom
|Education||Ph.D. in electrical engineering|
|Alma mater||Cornell University|
|Occupation||Business and technology executive|
Shaygan Kheradpir is a business and technology executive. He holds a bachelors, masters and doctorate degree in electrical engineering from Cornell University. He contributed to the deployment of FiOS at Verizon, the Pingit mobile money system and Transform program at Barclays, and an Integrated Operating Plan (IOP) as chief executive officer at Juniper Networks.
Kheradpir started his career at GTE Corporation, which merged with Bell Atlantic to form Verizon in 2000. Kheradpir served as the CIO/CTO at Verizon for eleven years. He led a team of 7,000 that supported IT systems and developed new products, such as Verizon One and Iobi. Kheradpir also reduced the company's technology spending by about 30 percent by negotiating with vendors, outsourcing to India, and improving the utilization of IT assets. Kheradpir was at Barclays from 2011 to 2013, before holding the position of Chief Executive Officer at Juniper Networks from January to November 2014.
Early life and education
Shaygan Kheradpir was born in London and grew up in Iran. He attended high school at Aiglon College in Switzerland. His father was an ear, nose and throat doctor. Kheradpir moved to the United States for university, earning a bachelor's, master's and doctorate degree in electrical engineering from Cornell University.
Shaygan Kheradpir's first job was at GTE Laboratories, where he worked on network routing, management, and control. He eventually became chief information officer at GTE Corporation, "earning respect for delivering new products on schedule," according to The Wall Street Journal.
In 2000, GTE merged with Bell Atlantic to form Verizon Communications. Kheradpir initially served as the president of Verizon's e-business division, before becoming the company's first CIO/CTO. At Verizon, Kheradpir contributed to the company’s diversification into a broader range of telecommunications services, as well as the automation of operations.
In 2001, Kheradpir formed small teams that were each responsible for coming up with and developing new product ideas. Kheradpir implemented a 30-day prototype cycle to rapidly test and modify new technologies in development. His team of approximately 7,000 staff often worked late hours, but getting a job at Verizon was still in high demand, due to the department's rapid pace of new product development. According to InfoWorld, his team "contributed to the development of Verizon's FiOS fiber optic video initiative and related DVR." In 2003 his team created iobi, which manages address books, caller ID and other features across devices. The Verizon One, a combination phone, router, modem and portable device, was developed from his department the following year. His division also reengineered many of Verizon's core systems, including call center, website, automated customer service systems, and integrated formerly separate systems from predecessor companies GTE, Bell Atlantic and NYNEX.
During Kheradpir's tenure at Verizon, the company reduced its information technology budget from 6 percent of revenue (the industry average) to four percent. From 2000 to 2003, he reduced IT staff by 20 percent and reduced purchasing from technology vendors by 30 percent. He negotiated aggressively with vendors to reduce prices and lobbied Verizon to eliminate its policy against purchasing IT equipment being auctioned on eBay by failed dot-com businesses. Many contract programming positions were out-sourced to lower-cost labor in India. Additionally, new software was installed that improved Verizon's utilization of IT hardware.
In January 2011, Kheradpir joined Barclays as the Chief Operating Officer of the Global Retail & Business Bank. He contributed to the development of customer products like the Pingit mobile payments software. Kheradpir was subsequently promoted to Chief Operations and Technology Officer, reporting to Antony Jenkins. It was the first time a technology executive sat on the executive team at Barclays.
Kheradpir became CEO of Juniper Networks in January 2014. At Juniper, he launched an Integrated Operating Plan (IOP) that was aligned with the recommendations of activist investors to reduce expenses, buy back stock, and increase dividends. In November 2014, Kheradpir resigned as CEO of Juniper. The company said Kheradpir’s departure was the result of a review of his leadership and conduct with respect to a customer negotiation, and that Kheradpir and the company have different perspectives on the matter.
From 2010 to 2013, Kheradpir served on a board of the United States National Institute of Standards and Technology (NIST), known as the Visiting Committee on Advanced Technology. From 2007 to 2010, Kheradpir served on the Advisory Board of the YMCA of Greater New York. Kheradpir is a member of the Cornell University Engineering Council.
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