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|Industry||Point of sale|
|Headquarters||New York, NY|
|Area served||United States, Canada|
|Key people||Jason Richelson (Founder and Co-CEO)
Norm Merritt (Co-CEO)
ShopKeep is a cloud-based iPad point of sale (POS) system headquartered in New York, NY. Founded in 2008, its POS system is used by more than 10,000 small businesses in the United States and Canada, most of which are retail shops, coffee shops, restaurants, and bars. The system allows merchants to ring up sales, print or email receipts, pop a cash drawer, accept credit cards and print remotely to the kitchen right from the iPad. The robust web-based BackOffice allows inventory, employee, and customer management, and robust analytics and reporting. The smartphone dashboard app allows merchants to view real-time store sales remotely.
ShopKeep was founded by Jason Richelson, co-founder of several retail stores in Brooklyn and New York City. When Jason’s point of sale system in his stores broke down, he decided that there had to be a simpler, smarter solution for small businesses. He developed ShopKeep POS as a cloud-based point of sale system to allow a merchants to access data even when they are not in the store. He also developed it from the eyes of a retailer and used his expertise to create a user interface that is intuitive to the merchants and the cashiers that stand behind the counter. Jason hired Bill Walton as the original system architect and engineer to build the ShopKeep Platform in October 2008.
In August 2011, the first iPad version of ShopKeep was released in the App Store. In December 2011, ShopKeep raised Series A funding in the amount of $2.2MM.
Awards and Recognition
- 2011: RSPA, Innovative Solutions Award
- 2012: Finovate Fall 2012, Best of Show
- 2013: iTunes App Store, #1 New and Noteworthy Business App
- 2013: Stevie Awards, Bronze in Customer Service
- 2013: ETA Star Awards, Technology Innovator of the Year
- 2014: Stevie Awards, Gold in Customer Service