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Singapore Telecommunications Limited
Public company
Subsidiary of Temasek Holdings
Traded as SGX: Z74
Industry Telecommunications
Founded 1879 (as Private Telephone Exchange)
Headquarters Singapore
Area served
Singapore, Thailand, India, Philippines, Australia, Bangladesh, Indonesia, Sri Lanka
Key people
Simon Israel, Chairman[1]
Chua Sock Koong, Group CEO
Products Fixed-line and mobile telephony, broadband and fixed-line internet services, digital television, IT and network services
Revenue Increase $18.183 billion SGD (March 2013)
Increase $5.200 billion SGD (March 2013)
Profit Increase $3.508 billion SGD (March 2013)
Owner Singaporean Government
Number of employees
Parent Temasek Holdings

Singapore Telecommunications Limited, commonly abbreviated as Singtel, is a Singaporean telecommunications company, with a combined mobile subscriber base of 500 million customers from its own operations and regional associates in 25 countries at end of March 2014,[2] making it one of the largest mobile network operators in Singapore and the 20–30 largest in the world.[3][4]

The company was known as Telecommunications Equipment until 1995. Singtel provides ISP (SingNet), IPTV (Singtel TV), mobile phone (Singtel Mobile)[5] and fixed line telephony services.

Singtel has expanded aggressively outside its home market and owns shares in many regional operators, including 100% of the second largest Australian telco, Optus, which was acquired in 2000 from Cable & Wireless and other shareholders of Optus, and 30.8% of Bharti Airtel, the largest telco in India.

Singtel is also the largest company by market capitalisation listed on the Singapore Exchange and is majority owned by Temasek Holdings, the investment arm of the Singapore government.

Singtel is an active investor in innovation companies through its Singtel Innov8 subsidiary, founded in 2011 with S$200 million.



  • On 21 January 2015, Singtel launched its new brand identity, the first in 16 years.[6]
  • On 19 March 2015, Singtel dismissed all connections with social media agency, Gushcloud. This is after a Singapore blogger Xiaxue, exposed Gushcloud's brief to its "influencers" to execute a negative campaign on M1 and Starhub. SingTel apologized to M1 and Starhub for the campaign.[7]its competitors in the telecommunication industry.[8]


  • SingTel was fined $6 million for its Bukit Panjang fire in 2013. This is the highest fine imposed on a telco in Singapore.
  • The film factory on Demand on mio TV (Channel 419) ceased transmission on 31 January 2014 at 00:00 hrs.
  • Mobtv Select on mio TV ceased transmission from 7 January 2014 at 23:59 hrs.
  • In August 2014, SingTel announced it was joining forces with five other global companies, including Google, to build a super-fast undersea data cable linking the U.S. and Japan.[9]


  • SingNet's appeal against cross carriage of the Barclays Premier League 2013–2016 seasons rejected. The Premier League stand-alone price plan was adjusted to $59.90 per month. Gold packs that cost $64.90–$69.90 were offered to customers on the SingTel mio TV platform. These Gold Packs include other content that does not fall under the cross-carriage rulings (e.g. UEFA Champions League, Europa League)
  • Since 1 August, mio TV has been officially renamed SingTel mio TV
  • SingTel embraces its mio TV with the new tagline called digital television
  • SingTel announces the sale of its entire 30% stake in Warid Telecom (Private) Limited to Warid Telecom Pakistan LLC which took place on 15 Mar 2013[10]
  • SingTel is fined $180,000 for the disruption of its mio TV service where 115,000 subscribers were affected while watching the Premier League games. The problems were screen freezing, blurred images and picture distortion that happened on 13 May 2012 from 10:15 PM and full service quality was resumed at 12:15 AM.
  • SingTel reaches 400,000 customer milestone for its mio TV Service.
  • From December 2012, SingTel started providing 4G LTE services across Singapore.
  • SingTel becomes one of the bidders for the newly opened Myanmar Mobile licences but the bid was lost.[11][12]
  • Mei Ah Movies Channel and Mei Ah Movies on Demand on mio TV ceased transmission on 1 September 2013 at 0000hrs.
  • kidsCo Channel on Mio TV cease transmission on 1 September 2013 at 0000hrs.
  • Fox on Demand (Channel 417) on mio TV ceased transmission since on 1 October 2013 at 0000hrs.
  • Picture Box on Demand (Channel 418) on mio TV ceased transmission from 16 November 2013 at 2359hrs.
  • Sports channels on SingTel Mio TV will be move to new channel number is 800 will effective from 30 November 2013 at 0000hrs.
  • News channels on SingTel Mio TV will be move to new channel number is 700 will effective from 30 November 2013 at 0000hrs.


  • SingTel acquires mobile advertising technology company Amobee in March 2012 for $321 million.[13]
  • SingTel secures broadcast rights for the 2012 Summer Olympics and provides 15 new ESPN STAR Sports channels free of charge to its mio TV Services.
  • SingTel apologises for mio TV service disruptions that happened on final day of the Premier League season on 13 May 2012 that affected viewers around the whole Singapore. Fans missed important moments on Manchester City versus QPR and Sunderland versus Manchester United matches during the final minutes of 2011–12 Premier League season.
  • SingTel secures broadcast rights to the UEFA Champions League and UEFA Europa League on mio Sports Channel 111–113 on its mio TV Service.
  • SingTel secure broadcast rights for the Premier League matches across its platforms for another three years till 2016 Seasons signed under MP and Sliva.


  • In January 2011, SingTel launches Top Hindi channels COLORS and MTV India on mio TV Services.
  • In February 2011, SingTel provides free mio TV programmes during Chinese New Year for all customers.
  • SingTel mio TV & ESPN STAR Sports showcases cricket's biggest event with the ICC Cricket World Cup broadcast in Singapore
  • On 1 May 2011, SingTel brings the BPL to Singapore homes in 3D for its mio TV Service.
  • In May 2011, SingTel announces that they will be aiming to double the size of its satellite business, with two additional launches by 2013.[14]
  • In late September 2011, SingTel sponsors of Formula 1 Racing for the second time after 2008.
  • In July 2011, SingTel announces three more entertainment, sports and news programming for mio TV customers.
  • On 10 Aug 2011, mio Stadium gets bigger and better in its second Premier League season coverage for mio TV Services.
  • On 23 August 2011, SingTel launches Jia Le channel for its mio TV Services that will focus on top-rated dramas and variety shows in both Hokkien and Mandarin
  • On 30 August 2011, SingTel launches Celestial Movies Channel for its mio TV Services.
  • On 31 October 2011, SingTel mio TV presents the hottest in Korean entertainment with ONE HD
  • On 14 November 2011, SingTel launches KIX HD as it launches first on mio TV Service.
  • With the two other Singapore mobile operators, which are M1 Limited and StarHub, it introduces iPhone 4S on 28 October
  • On November 2011, SingTel officially launched Singapore's first e-book provider, Skoob, and is available through the web, iOS or Android app.[15][16]


  • On 3 December, SingTel launches Sundance Channel and WE tv make their Asian debut on mio TV.
  • On 30 November, SingTel announces Russia Today launches on mio TV for free of charge.
  • On 18 November, Both ESPN STAR Sports & SingTel Unveil ESPNEWS on mio TV
  • On 6 November, SingTel mio TV announces Early Bird offers for sports fans
  • On 5 November, SingTel wins S$21 million Resorts World Sentosa contract
  • On 10 October, SingTel cuts the cost of watching Barclays Premier League games by more than half
  • On 2 October, SingTel will bring two new channels including Astro World on Demand for Malay programming and Kalaignar TV for Indian programming for its mio TV Service.
  • On 1 October, SingTel has won the rights to broadcast the Premier League matches across its platforms, as well as exclusive broadcast rights to ESPN STAR Sports for mio TV.[17]
  • On 29 September 2009, SingTel bids for broadcast rights to the Premier League for its mio TV services.
  • On 3 September 2009, SingTel mio TV announces exciting new line up of Season Pass US TV Series titles
  • On 22 August 2009, SingTel mio TV launches Asia's first regional lifestyle HD channel
  • On 7 August 2009, SingTel first pay TV operator in Singapore to offer the best of 'live' European football for free.
  • On 22 July 2009, SingTel launches exciting selection of British content on mio TV But it was removed in August 2012 due to Adding in Fox International Channels in September 2012.
  • On 16 July 2009, ITV Global's Granada TV Channel Launches in Singapore on its mio TV Service.But it was removed in August 2012 due to Adding in Fox International Channels in September 2012.
  • On 10 July, SingTel announced that they are launching iPhone 3GS commercially.[18]
  • On 1 July 2009, SingTel launches Football Frenzy, bringing local fans a fully immersive social football experience for its mio TV,Broadband and Mobile phones.
  • On 29 June 2009, SingTel mio TV celebrates its 100,000th customer
  • On 11 June 2009, SingTel mio TV adds Zee Tamil to channel line-up
  • On 9 June 2009, SingTel mio TV's US TV Pack brings unbeatable value to fans of US TV Series
  • On 5 June 2009, SingTel ups the British quotient on mio TV
  • On 15 April 2009, SingTel mio TV brings India's No.1 English Travel and Lifestyle Channel to Singapore audiences
  • On 23 March 2009, SingTel mio TV will add Astro RIA and Astro ARUNA to channel line-up
  • On 30 January 2009, SingTel announces mio TV's new SuperSaver packs include on-demand and HD content.
  • On 15 January 2009, SingTel announces The new SingTel shop: Bringing the ultimate multimedia shopping experience with mio TV,Broadband,mio Voice and Mobile phones under one roof.


  • SingTel and Apple jointly announce that SingTel will be the first mobile operator to launch iPhone 3G and its services to Singapore in June.[19]
  • In the month of June, SingTel becomes the title sponsor of the inaugural Formula One night race in Singapore. This would be repeated during the Singapore 2009 Formula One night race.


  • mio TV was launched commercially on 20 July 2007 and began its services on 21 July 2007.
  • SingTel Generation mio was launched commercially on 9 January 2007 and began its services on 21 January 2007


  • SingTel launches its commercial 3G services in February.


  • SingTel sells 60% of Singapore Post (SingPost) in May during an IPO in an effort to focus on its core telecommunications services business.
  • SingTel divests its stakes in Yellow Pages in June, its directory business to CVC Asia Pacific and J.P. Morgan Partners Asia for S$220 million.[20]
  • SingTel announces that it has appointed Ericsson as the vendor for its 3G network in Singapore in July.


  • SingTel is awarded a 3G licence in April.


  • SingTel is incorporated in March (as Telecommunications Equipment) and became a public company in October 1993. SingTel currently remains Singapore’s largest IPO. It is listed on the Singapore Exchange in November 1993 and on the Australian Stock Exchange in September 2001.[21]
  • SingTel introduces the somewhat-popular Call zone service, made defunct in 1997.


  • The Singapore Telephone Board (STB) is incorporated as a statutory board with exclusive rights to operate telephone service within Singapore. This is followed by the merger of STB and Telecommunications Authority of Singapore (TAS) in 1974. Up until that time, STB was responsible for local services, while TAS provided international services. 1982 saw the merger of the Postal Department with Telecoms.


  • Three years after Alexander Graham Bell patented his telephone invention, Bennet Pell started a private telephone exchange in Singapore that had 50 lines.[21]

Board and Management[edit]

Board of Directors[edit]

SingTel's current board of directors:[22]

Senior Management[edit]

SingTel's current senior management committee:[23]

  • Chua Sock Koong – Group CEO
  • Bill Chang – CEO Group Enterprise
  • Allen Lew – CEO Group Digital L!fe, Country Chief Officer Singapore
  • Jeann Low – Group CFO
  • Paul O'Sullivan – CEO Group Consumer
  • Aileen Tan – Group Director Human Resource
  • Wu Choy Peng – Group CIO

Global Offices[edit]

With 40 offices in 22 countries across the Asia Pacific, Middle East, Europe and the USA, SingTel provides services through an extensive data network and strong infrastructure spanning the globe. Each SingTel Global Office is supported by professionals with strong local and regional knowledge to fulfill the different global needs of customers.

Network and Infrastructure[edit]

SingTel's international submarine cable network provides connections from Singapore to more than 100 countries. It is a major investor in many of the world's submarine cable systems, such as South-East Asia – Middle East – Western Europe 3 Cable Network, South-East Asia – Middle East – Western Europe 4 Cable Network, Asia-Pacific Cable Network 2, China-US, Japan-US, Southern Cross Cable Network and Unity Cable Network. Unity Cable Network was commissioned in March 2010.

In January 2010, SingTel announced it had signed an agreement to join a consortium to build and operate the new South-East Asia Japan Cable system ("SJC"). The construction of the SJC cable system started in April 2011 and became operational in June 2013. The SJC has a length of 8,900 km which could extend up to 9,700 km linking up to seven countries or territories. The SJC is interconnected seamlessly with the Unity Cable Network and is designed to deliver the lowest latency connectivity between Asia and the US, specifically from Singapore to Los Angeles.

Key Operating Companies[edit]

The SingTel group of companies includes subsidiaries, associated companies, as well as shareholdings in overseas entities. Its mainstay is in the mobile phone industry, where it has a total subscription base of 426 million as of 23 January 2013:[3]

Regional Mobile Subsidaries[edit]

Mobile company Country Stake
Advanced Info Service Thailand 23.3%
Bharti Group India 32.5%
Globe Telecom Philippines 47.3%
Optus Australia 100%
Citycell Bangladesh 45%
Telkomsel Indonesia 35%


  • SingTel Mobile Singapore Pte Ltd, Operation and provision of cellular mobile telecommunications systems and services, resale of fixed line and broadband services
  • Optus Mobile Pty Limited, Provision of mobile phone services
  • Virgin Mobile (Australia) Pty Limited, Provision of mobile phone services


  • NCS, Provision of information technology and consultancy services
  • Alphawest, Provision of information technology services
  • Uecomm, Provision of data communication services


  • Amobee, Provision of mobile advertising
  • Pixable, Provision of mobile photo search and aggregation services
  • SingTel Digital Media Pte Ltd (STDM), Development and management of on-line internet portal
  • SingTel Idea Factory Pte Ltd, Engaged in research and development, products and services development and business partnership
  • SingTel Innov8 Pte Ltd, Venture capital investment holding

Internet & TV[edit]

  • SingNet, Provision of internet access and pay television services
  • Optus Broadband Pty Limited, Provision of high speed residential internet service
  • Optus Vision Pty Limited, Provision of interactive television service
  • Optus Internet Pty Limited, Provision of internet services to retail customers
  • Vividwireless Group Limited, Provision of wireless broadband services

Associate of the Group[edit]

  • Singapore Post Limited, Operation and provision of postal and logistics services
  • Telescience Singapore Pte Ltd, Sale, distribution and installation of telecommunications equipment
  • Viewers Choice Pte Ltd, Provision of services relating to motor vehicle rental and retail of general merchandise


  1. ^ "Singtel chairman to step down". ChannelNewsAsia. Retrieved 11 May 2011. 
  2. ^ "Singtel Company Profile". Singtel. Retrieved 6 August 2014. 
  3. ^ a b SingTel Group’s mobile customer base reaches 368 million
  4. ^
  5. ^ "Transfer of Mobile Business from Singtel Mobile to Singtel Mobile Singapore". SingTel. Retrieved 1 October 2010. 
  6. ^ "Singtel embarks on new brand promise to "make everyday better" for customers". Singtel. 21 January 2015. Retrieved 22 January 2015. 
  7. ^
  8. ^ "Singtel ends relationship with Gushcloud, apologises to StarHub, M1". TodayOnline. 19 March 2015. Retrieved 24 March 2015. 
  9. ^ "High-speed Undersea Cable to Link US, Asia". The Tokyo News.Net. 12 August 2014. Retrieved 13 August 2014. 
  10. ^
  11. ^ "Vodafone, China Mobile eye Myanmar". 5 April 2013. Retrieved 5 April 2013. 
  12. ^ "All the headaches facing the two lucky winners of Myanmar's mobile licences". 27 June 2013. Retrieved 11 September 2013. 
  13. ^ Shelach, Shmulik (5 March 2012). "SingTel buys mobile ads co Amobee for $321m". Globes. Retrieved 25 May 2012. 
  14. ^ "SingTel aims to double satellite business | Telecom Asia". 2011. Retrieved 18 May 2011. 
  15. ^ Ellyne Phneah (15 November 2011). "Singapore telco offers country's first e-book app". ZDNet. Retrieved 16 April 2012. 
  16. ^ Official website of SingTel Skoob
  17. ^ "SingTel wins rights to EPL, ESPN STAR Sports". Channel NewsAsia. Retrieved 29 September 2010. 
  18. ^ "SingTel Press Release". SingTel. Retrieved 29 September 2010. 
  19. ^ "SingTel and Apple to Bring iPhone 3G to Singapore". Apple. Retrieved 14 September 2010. 
  20. ^
  21. ^ a b
  22. ^ "Board of Directors". SingTel. 14 October 2013. Retrieved 2013. 
  23. ^ "Management Committee". SingTel. 14 October 2013. Retrieved 2013. 

External links[edit]