Social networking in the Philippines
Social networking is one of the most active web-based activities in the Philippines, with Filipinos being declared as the most active users on a number of web-based social network sites such as Friendster, Friendly, Facebook, and Twitter. The use of social networking website has become so extensive in the Philippines that the country has been tagged as "The Social Networking Capital of the World," and has also become part of Filipino cyberculture. Social networking is also used in the Philippines as a form of election campaign material, as well as tools to aid criminal investigation.
Friendster is one of the first social networking websites in the World Wide Web when it was introduced in 2002. However, its popularity in the United States plummeted quickly in 2004 due to massive technical problems and server delays. But as it was losing its American audience, Friendster slowly gained users from Southeast Asia starting in the Philippines. Friendster director of engineering Chris Lunt wondered why its web traffic was spiking in the middle of the night, and noticed that the traffic was coming from the Philippines. He then traced the trail to a Filipino-American marketing consultant and hypnotist named Carmen Leilani de Jesus as the first user to have introduced Friendster to the Philippines, where a number of her friends live.
A study released by Universal McCann entitled "Power To The People - Wave3" declared the Philippines as "the social networking capital of the world," with 83 percent of Filipinos surveyed are members of a social network. They are also regarded as the top photo uploaders and web video viewers, while they are second when it comes to the number of blog readers and video uploaders.
With over 7.9 million Filipinos using the Internet, 6.9 million of them visit a social networking site at least once a month. At times, Friendster has been the most visited website in the Philippines, as well as in Indonesia, according to web tracking site Alexa. David Jones, vice president for global marketing of Friendster, said that "the biggest percentage of (their site's) users is from the Philippines, clocking in with 39 percent of the site's traffic." He further added that in March 2008 alone, Friendster recorded 39 million unique visitors, with 13.2 million of whom were from the Philippines. Meanwhile, Multiply president and founder Peter Pezaris said that the Filipino users of their site comprised the largest and most active group in terms of number of subscribers and of photographs being uploaded daily. About 2.2 million out of more than nine million registered users of Multiply are Filipinos, outnumbering even nationalities with a bigger population base like the United States, Indonesia, and Brazil. Also, one million photographs are uploaded by Filipinos to Multiply every day, which is half of their total number worldwide.
Sixty percent of Filipino users of Multiply are female, while 70 percent are under the age of 25. In comparison, Filipino Friendster users are between the ages 16 to 30, with 55 percent of them female.
Expansions in the Philippine market
With the popularity of social networking in the Philippines, Friendster and Multiply thought of ways to capitalize the local market. The former concluded that online advertising would not work in a country with limited Internet access, and instead focused on the developing services based on mobile phones which is much more widespread, starting with providing free phone calls between members as well as a mobile phone text messaging service to its Filipino users. It also experimented on online classifieds with Pusit. Meanwhile, Multiply launched its Philippine version. Multiply Philippines is developed in partnership with ABS-CBN Interactive to grow its user base in the country, as well as tapping into its local advertising and mobile services.
Application in Filipino culture and society
The popularity of social networking in the Philippines can be traced in the Filipinos' culture of "friends helping friends." For Filipinos, their friends and who they know can become more valuable than money, especially when what they need can be achieved through nepotism, favoritism, and friendship among others.
Social networking has extensive uses in the Philippines. It was used to promote television programs like Pinoy Big Brother: Teen Edition Plus with its two profiles on Multiply. A call center company posted job openings on its Multiply community site and was able to attract recruits. The power of social networking was tested in the country's 2007 general elections when senatorial candidate Francis Escudero created his own Friendster profile to bolster support from Filipino users. He eventually won a seat in the Senate. Local celebrities and politicians have since created their own profiles on Friendster as their medium to communicate with their fans and constituents.
Friendster was also used as a tool for police investigations. Local police in Cebu City where able to track down the suspects for the robbery and murder of a female nursing student on March 2008. After receiving information and tips from the public and other police operatives, the local police searched through the suspects' profiles in order to get a closer look at their faces. The police printed the pictures of the suspects and launched a series of police operations, which led to their arrest. Meanwhile, Manila Police District arrested a suspect for the murder of two guest relations officers in Tondo on January 2007 after they were able to find the suspect's whereabouts through his Friendster profile.
Social networks also became a source of high-profile cyberwars, notably between actors Ynez Veneracion and Mon Confiado against Juliana Palermo. The two accused Palermo of creating a fake Friendster profile of her ex-boyfriend Confiado, which is uploaded with photos of Confiado and his girlfriend Veneracion but laden with profanities in each caption.
For his bid for the Philippine Presidency in May 2010, then Secretary of National Defense, Gilberto Teodoro launched an aggressive campaign via the social media. He capitalized on networks such as YouTube and Facebook. He reportedly spent nearly a quarter of his campaign budget on the social media in the Philippines; in comparison to the current president’s Benigno Simeon Aquino III – 9%.
Filipino-American Internet personality Christine Gambito, also known as HappySlip, criticized Friendster for displaying what she described as "inappropriate advertisements" that appear on her profile. She posted a message on the site's bulletin board addressing her fans that she contemplated deleting her account. Gambito had earlier deleted her MySpace account because she objected to the Google-powered online advertisements that she said "were in direct conflict with the HappySlip brand and especially misrepresentative of Filipino women." She particularly criticized the posting of advertisements of international dating websites that supposedly target Filipinas.
Meanwhile, Philippine National Police Director General Avelino Razon ordered the Criminal Investigation and Detection Group to find out who created a fake account on Friendster using his identity. The profile was laden with false information about him, saying that he "wants to meet traitors, corrupts, criminals so he could crush them."
As of December 2008, there have been cases of spam comments in Friendster profiles, most of which are in the form of a JPEG image masquerading as an embedded YouTube video, with a thumbnail of a sexually explicit video clip, such as a girl undressing herself or something similar. Clicking on the image usually results in a redirect to a dubious or disreputable website, or worse, a drive-by download of malware, such as the Koobface worm. Because some of the users, especially teenagers, who usually log on to the site in an Internet cafe, have only limited knowledge about malware and/or computers in general, such social engineering attacks can be a significant risk. The site had received considerable criticism due to this issue.
On July 2011, GMA Network creates the new campaign Think Before You Click - a campaign by GMA News to promote responsible use of social media.
Notes and references
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- "Power To The People: Social Media Tracker, Wave3". Universal McCann. March 2008. Archived from the original on 2008-09-21. Retrieved 2013-05-11.
- Liao, Jerry (May 20, 2008). "The Philippines - Social Networking Capital of the World". Manila Bulletin. Archived from the original on 2008-10-11. Retrieved 2013-05-11.
- Yazon, Giovanni Paolo (March 31, 2007). "Social networking to the higher level". Manila Standard Today. Retrieved 2008-06-23.
- Ling, Woo Liu (January 29, 2008). "Friendster Moves to Asia". Time.com. Retrieved 2008-06-23.
- Salazar, Tessa (June 22, 2008). "Filipinos are prolific, go and Multiply". Philippine Daily Inquirer. pp. A1, A10. Retrieved 2008-06-23.
- Ong, Edison D (November 28, 2004). "Internet's hot sites Friendster, e-Bay test market in Philippines". Manila Bulletin. Archived from the original on 2004-12-21. Retrieved 2013-05-11.
- Glasner, Joanna (March 31, 2005). "We're a Hit in Manila! Now What?". Wired.com. Retrieved 2008-06-23.
- Dizon, David (June 19, 2005). "Filipinos are top Multiply users". ABS-CBNNews.com. Retrieved 2013-05-11.
- "Chiz Escudero campaigns in cyberspace". Manila Bulletin. February 26, 2007. Archived from the original on 2008-09-24. Retrieved 2013-05-11.
- Marinay, Manny B. (January 31, 2009). "Stars use Friendster's Fan Profiles to reach out to fans". Manila Bulletin. Archived from the original on 2008-09-24. Retrieved 2013-05-11.
- Mosqueda, Mars Jr. W (March 11, 2008). "Internet used to identify killers of nursing student". Manila Bulletin. Archived from the original on 2009-02-12. Retrieved 2013-05-11.
- Malayo, Natalie Jane M (January 16, 2007). "Suspect in killing of two GROs arrested". Manila Bulletin. Archived from the original on 2008-09-29. Retrieved 2013-05-11.
- Sadiri, Walden (June 3, 2007). "Ynez-Juliana feud turns Friendster to "Hatester?"". Manila Bulletin. Archived from the original on 2009-02-12. Retrieved 2013-05-11.
- Manglaus, Roni (December 10, 2010). "Using Social Media Marketing to Win Elections in the Philippines". Pulyetos. Retrieved 2013-05-11.
- Oliva, Erwin (June 13, 2008). "Happy Slip unhappy with "inappropriate" ads on Friendster". Philippine Daily Inquirer. Retrieved 2008-06-24.
- Alberto, Thea (January 17, 2008). "Razon not amused by "Friendster account"". Philippine Daily Inquirer. Retrieved 2008-06-24.
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