Society of Consumer Affairs Professionals in Business
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Coordinates: 37°48′41.6″N 77°22′41.2″W / 37.811556°N 77.378111°W
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| Society of Consumer Affairs Professionals in Business | |
|---|---|
| Formation | 1973 |
| Headquarters | Alexandria, Virginia, United States |
| Website | http://www.socap.org |
The Society of Consumer Affairs Professionals in Business, also known as SOCAP International, is a trade organization which "represents a thriving global profession of best-in-class customer care experts across all industries."[1] It was founded in 1973.
[edit] Mission
Among SOCAP's core objectives:
- promoting customer care and customer engagement as a competitive advantage in business
- providing educational tools and professional resources to help its members drive business transformation within their companies
- giving members access to thousands of customer care experts across the globe
[edit] References
- Bradsher, Keith (November 5, 1987). "Consumer Gripes Range From Sublime to Ridiculous". Los Angeles Times. http://pqasb.pqarchiver.com/latimes/access/58740602.html?dids=58740602:58740602&FMT=ABS&FMTS=ABS:FT&type=current&date=Nov+05%2C+1987&author=KEITH+BRADSHER&pub=Los+Angeles+Times+%28pre-1997+Fulltext%29&desc=Consumer+Gripes+Range+From+Sublime+to+Ridiculous&pqatl=google. Retrieved 2009-10-19.
- "Organisation Profile: Society of Consumer Affairs Professionals in Business". ELSNET. http://www.elsnet.org/orgs/1375.html. Retrieved 2009-10-19.
[edit] External links
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