Softtek
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| Type | Privately held |
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| Industry | Information technology services |
| Founded | 1982 in Monterrey, Nuevo León, Mexico |
| Headquarters | Monterrey, Nuevo León, Mexico |
| Key people |
Blanca Treviño (Chairperson & CEO) Francisco Lara (Brazil) Carlos Funes (Mexico & Central America) Roberto Montelongo (Chief Operating Officer) Fernando Vega (Shared Services) Heriberto Murillo (Chief Financial Officer) Mauro Mattioda (Hispanic South America) Luis Revilla (Human Capital) Alejandro Camino (Marketing & Communications) Doris Seedorf (Europe) Eduardo Guerrero (Chief Sales Officer) |
| Employees | 7,000 (2012) |
| Website | www.softtek.com |
Contents |
[edit] Intro
Softtek is is a global provider of process-driven IT (Information Technology) solutions with presence in North America, Latin America, Europe and Asia. .[1] Headquartered in Monterrey, Mexico, the company has 7,000 associates throughout North America, Latin America, Europe and Asia. Softtek offers application development, testing, security and support; Business Process Outsourcing (BPO); and IT infrastructure management, security and support to more than 300 corporations in more than 20 nations. It also acts as a Valued Added Reseller (VAR) for SAP, Informatica, Cognos, Business Objects and other enterprise software products. Softtek has trademarked the term nearshore to denote one of its primary focuses – the provision of outsourced services to customers in other countries that are in proximity.[2] See Nearshoring
[edit] History
Softtek was founded in 1982 as a small IT services company by Gerardo López, helping customers such as Mexico’s second largest bank to develop customized software and manage their IT infrastructure. The passage of the North American Free Trade Agreement (NAFTA) in 1994 helped to expand business ties between Mexico and the United States. In 1997, capitalizing on growing bilateral commerce, Softtek introduced the nearshore model, opening the first global delivery center in Latin America.In August 2007, Softtek acquired China based I.T. UNITED,[3] extending its services to the Asian market.
[edit] Mexican IT Outsourcing Background
Over the past decade, Mexico has become an attractive alternative for US companies looking for outsourcing partners.[4] Although Mexico has higher labor costs than India, US companies can realize efficiency gains by working in the same time zone as the outsourcing provider. Project managers are able to commute easily between vendor and client because of geographic proximity. Up to 95% of work can be performed off-site, in Mexico, compared to 60% to 65% for clients working with Indian outsource companies, providing US customers an additional measure of control.[5] There is also a closer cultural affinity between Mexico and the United States. The US is home to 40 million Spanish speakers and a large Mexican and Latino population.[6]
[edit] Management
Softtek has one of the few female CEOs in a large multinational company.[7] Blanca Treviño, President & CEO of Softtek, assumed the position in August 2000. She has worked in IT for over 26 years. Under her leadership Softtek has become the largest private IT service provider in Latin America and has been recognized by industry analysts as the only non-Indian offshore IT service provider to pose serious competition for the U.S. market. Blanca is a board member for various organizations and universities, including Wal-Mart Mexico, The United States – Mexico Foundation for Science, University of Monterrey, and TecMilenio University. She is also an adviser to the Government of Nuevo León, her home state in Mexico. She was featured as a “Rising Star” in 2007 by Fortune Magazine’s “50 most powerful women in global business” issue.[8] Treviño was also selected as the fourth most powerful business woman in Mexico by CNN / Expansion in 2008, which was her second time featured in this ranking.[9]
