South African Social Security Agency
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The South African Social Security Agency - paying the right social grant, to the right person, at the right time and place, NJALO!
Vision: To provide world class social security services
Mission: To administer quality social security services, cost effectively and timeously using appropriate best practice by: developing and implementing policies, programmes and procedures for and effective and efficient social grant administration system; promotion and protection of human dignity; delivering innovative, cost-effective and efficient services to individuals, their families and community groups via multi-easy channels using modern technology.
Values: The Constitution of the Republic of South Africa and Bathopele Principles as outlined in the White Paper on the Transformation of the Public Service constitute the foundation of the SASSA values. The Constitution sets high standards in its demand for a public servic that is developmental, focused on people and requires that the following values are promoted when executing the mandate of SASSA: Confidentiality; Integrity; Fairness; Transparency and Equitability
About SASSA: The South African Social Security Agency(SASSA) is a national agency of the South African Government created in April 2005. SASSA was created to administer the application, approval and payment of social grants in South Africa. It was also designed to reallocate the function of social security from South Africa's provinces to the national sphere of government and reports to the Ministry of Social Development. Its current chief executive officer is Fezile Makiwane.
Previously, all nine (9) provincial governments were responsible for the administration of social grants, but this created serious social delivery challenges especially the delay in the approval and payments of grants, possible fraud and corruption in the system, inhumane pay points facilities and huge administration costs in delivering social grants.
Adoption of the South African Social Security Agency Act, 2004 and the amendment of the Social Assistance Act, 2004, by National Parliament, paved the way for a more professional and focused service delivery to the social grant beneficiaries. This will yield the following dividends in the future:
Payment of social grants anywhere in the country regardless of where the social grant beneficiary reside; Applying for a grant at any city or province in the country; Reduction of waiting period to receive your grant from 3 months to 14 working days; Establishment of paypoints at every 50 km radius; Elimination of paypoints without humane facilities, electricity, proper sitting and security arrangements; Employment of staff who went through security vetting to avoid attracting staff members with dubious intentions.
[edit] References
[www.sassa.gov.za; Southafrica.info online article
