||This article may be written from a fan's point of view, rather than a neutral point of view. (January 2012)|
|Commenced operations||July 1979|
|Hubs||Bandaranaike International Airport|
|Airport lounge||Serendib Lounge|
|Alliance||Oneworld (joining in early 2014)|
|Fleet size||23(+16 on order)|
|Destinations||61 (+13 planned)|
|Company slogan||You're Our World|
|Headquarters||Katunayake, Sri Lanka|
|Key people||Nishantha Wickramasinghe (Chairman)
Kapila Chandrasena (CEO)
SriLankan Airlines Limited (Sinhala:ශ්රී ලංකා ගුවන් සේවය, Tamil: ஸ்ரீலங்கன் ஏர்லைன்ஸ்) (formerly known as Air Lanka) is the flag carrier of Sri Lanka. It operates to destinations in Asia and Europe from its base and hub at Bandaranaike International Airport in the Sri Lankan capital, Colombo. The airline's head office is in the Airline Centre, on the grounds of Bandaranaike International Airport in Katunayake, Sri Lanka.
- 1 History
- 2 Destinations
- 3 Hubs and focus cities
- 4 Fleet
- 5 Cargo
- 6 SriLankan AirTaxi
- 7 Livery
- 8 Cabin
- 9 SriLankan Catering
- 10 Frequent Flyer Programme
- 11 Awards and achievements
- 12 Incidents and accidents
- 13 Subsidiaries
- 14 References
- 15 External links
Air Lanka's initial fleet consisted of two Boeing 707, leased from Singapore Airlines. One Boeing 737 was leased from Maersk Air and Maintained by Air Tara. On 24 April 1980 the lease ended Air Lanka received replacement Boeing 737 leased from Royal Brunei.
On 1 November 1980 Air Lanka commenced wide body operations with a lease Lockheed L1011-1 Tristar from Air Canada. On 15 April 1982 Air Lanka received its own L1011 purchased from All Nippon Airways. With introduction of Tristar aircraft B707s were phased out and sold. Then another L1011 was leased from Air Canada and another L1011 was purchased from All Nippon. On 1 May 1982 HAECO took over the maintenance of two Air Lanka owned Tristars, while Air Canada maintained two leased Tristars.
On 28 March 1980 Air Lanka signed to purchase two brand new Lockheed L1011-500 Tristars, most advanced wide body aircraft in the world at that time. First 500 was accepted on 26 August 1982, at Palmdale, California. It was flown to Amsterdam as UL flight 566P. On 28 August 4R-ULA "City Of Colombo' left for its inaugural flight from Amsterdam to Colombo as UL566. It reached Colombo on 29 August. This was followed by second -500 4R-ULB, "City Of Jayawardanapura".
Air Lanka, which was state-owned, was part-privatized to the Dubai-based Emirates Group in 1998, when Emirates and the Sri Lankan Government signed an agreement for a ten-year strategic partnership. This agreement included exclusive rights for all aircraft ground handling and airline catering at Colombo-Bandaranaike airport for a ten-year period. Emirates bought a 40% stake worth US$70 million (which it later increased to 43.6%) in Air Lanka, and sought to refurbish the airline's image and fleet. The Government retained a majority stake in the airline, but gave full control to Emirates for investment and management decisions. In 1998, the Air Lanka rebranded to SriLankan Airlines.
SriLankan acquired 6 Airbus A330-200s to complement its fleet of Airbus A340-300 and A320-200 aircraft. The A330-200 aircraft joined the airline between October 1999 and July 2000. The company’s fourth A340-300 arrived at Colombo painted in the airline’s new corporate livery. SriLankan upgraded its existing A340 fleet into a two-class configuration (business and economy class) whilst overhauling the interior to reflect the new corporate image.
SriLankan Airlines has been affected by environmental problems and acts of terrorism. This has included the SARS outbreak, 2004 Indian Ocean earthquake, the Sri Lankan Civil War, and a Bandaranaike Airport attack, which destroyed 4 aircraft and damaged 2, writing off half of the airline's fleet. SriLankan took the decision to position Colombo as a hub for flights to Asia. This is evident in its expansion into regional markets, notably India and the Middle East.
Whilst continuing expansion in the region, SriLankan commenced flying to Jeddah, its third destination in Saudi Arabia, after Riyadh and Dammam. Jeddah was the airline's 51st destination in 28 countries, thus increasing the number of destinations in the Middle East to nine.
On 19 December 2007, the then-CEO Peter Hill's work permit cancelled by the Sri Lankan Government. Sri Lankan Airlines lost in because of some hedging deals. http://www.sundaytimes.lk/100314/BusinessTimes/bt02.html
In 2008 Emirates notified the Sri Lankan Government that it would not renew its management contract, which then expired on 31 March 2008. It claimed that the Sri Lankan Government was seeking greater control over the day-to-day business of the airline, "which was not acceptable to us".
The flight attendant uniform remained unchanged from the days of Air Lanka until February 2010, when a new uniform was introduced. The first destination announced for their expansion plans was Shanghai, China the route to which began on 1 July 2010. The airline commenced flights to Guangzhou, China on 28 January 2011. The airline also plans to start flying to Seoul, Sydney and Johannesburg in 2013. Also Copenhagen, Ho Chi Minh City and Manila is on the table.
SriLankan Airlines is a holder of the Imperial Mark, which is valid until May 2014.
As of July 2013, SriLankan Airlines serves 64 destinations in 34 countries, and remains the largest foreign carrier into the Maldives, with at least 38 weekly flights between Male and Colombo. The airline is also considering Gan as a destination. As of September 2012, the airline no longer runs its service to Switzerland. However, there are plans to resurrect the Sydney to Colombo service which was terminated over 10 years ago.
Hubs and focus cities
- Bandaranaike International Airport: It is the biggest hub serving all destinations of the airline. It is also the hub for Mihin Lanka, Lankan Cargo, Expo Air and Cinnamon Air.
- Mattala Rajapaksa International Airport: Bangkok, Beijing, Male, Riyadh and Shanghai flights stopover at from this airport.
- Kelani River-Peliyagoda Waterdrome, SriLankan AirTaxi hub in Colombo and serve 15 destination in Sri Lanka.
- Suvarnabhumi Airport (Bangkok)
SriLankan has codeshare agreements with the following airlines, as of June 2012.
The airline received its first Airbus aircraft in 1992, the Airbus A320-200 (reg:4R-ABA) began flying to the airline's regional routes in Maldives, Pakistan and South India. The Airbus A340-300 aircraft were ordered during the time of President Premadasa, the first A340 was delivered in 1994. The airlines was the first in Asia to use the A340, they aircraft are used in high density flights to Middle East, Southeast Asia and Europe. The Airbus A330-200 aircraft were delivered during the rule of President Chandrika, the aircraft are used in flights to Europe and Southeast Asia.
Fleet Development Plans
SriLankan Airlines aims to boost its fleet to 30 aircraft over the next four years, and is currently in talks with both Airbus and Boeing regarding a deal that may consist of up to nine long-haul aircraft. It has also leased four additional Airbus A320 aircraft. SriLankan's CEO Kapila Chandrasena stated that the carrier wants to add either Airbus A330-300 or Boeing 777 aircraft to its fleet to replace its Airbus A340-300s, with deliveries beginning in 2013–2014. Selected aircraft have also been refurbished to incorporate flat bed seating in business class and an enhanced Inflight Entertainment system.
In April 2013, it was announced that SriLankan Airlines had won government approval to acquire four Airbus A350-900 and six A330-300 aircraft, with deliveries starting from October 2014. A further three Airbus A350-900s will be leased, with deliveries of these aircraft starting in 2017.
|4||—||12||138||150||4R-MRE of Mihin Lanka is to be transferred|
|Airbus A330-300||0||6||TBA||TBA||TBA||TBA||First delivery scheduled October 2014 to December 2015|
|Airbus A340-300||3||0||—||18||296||314||All the aircraft to be phased out by end of 2015 & replaced by Airbus A330-300|
|Airbus A350-900||0||7||TBA||TBA||TBA||TBA||First delivery scheduled between 2019 to 2023. The leased three A350-900s will come July and September 2016|
|DHC-6-100||2||0||—||—||15||15||Operated by SriLankan AirTaxi|
|Lockheed L-1011 TriStar||6||1983||2000|
SriLankan Airlines began domestic air taxi service using two Canadian-built DHC-6-100 aircraft to increase tourism in the southern and central cities of Sri Lanka. It currently flies to Ampara, Bentota, Castlereagh, Dandugama, Dikwella, Hambantota, Kandy, Koggala, Nuwara Eliya, Tissamaharama, and Trincomalee, all from Colombo. With the increasing number of passengers, more aircraft are expected to join the fleet for the air taxi service.
The initial livery consisted of red stripes on a white fuselage, the tail being a solid red and sporting the corporate logo, a stylised peacock. This was the sole livery of the airline for nearly two decades, from 1979 to 1998. After SriLankan Airlines began a decade-long partnership with Emirates, the livery was changed into a much simpler one, with an all-white fuselage, covered by blue 'SriLankan' titles, and the tail adorned with the corporate logo. Some aircraft have tourism advertisements on the rear part.
The Business Class seats come in either cream or dark blue depending on the aircraft. Business Class customers receive this and over 30 movie titles in a variety of languages and Business Class passengers can pre-order any of the special meals available From 2011, full flatbed seats will be offered in Business Class, on selected Airbus A330 aircraft.
The Economy seats are light blue in color. SriLankan provides an individual video player with 18 movies and 22 radio channels for Economy Class. Both classes are given the option of a "Satcom" satellite phone. Satcom allows a passenger to call anyone in another seat free of charge. SriLankan is capable of preparing meals for those with dietary restrictions. On some flights, like Singapore to Colombo, SriLankan prepares hot meals (such as chicken and rice or seafood with vegetables) for Economy Class, as the flight is long.
New movies from Hollywood, old classics, and some films from India are available. Included are comedies, dramas, arts, sports, and children's TV.
CTV is SriLankan's channel for children with programmes such as comedies and cartoons. SriLankan has 22 radio channels to provide music from around the world. SriLankan's radio channels cover the European charts, Golden Era, classical, jazz, and popular music selections from Sri Lanka, Arabia, India, and Japan. New games have been added, including puzzles, playing cards, and classic board games. In 2011, SriLankan will install AVOD systems, provided by IMS of the United States, on selected Airbus A330 and A340 aircraft.
SriLankan Catering, although a 100%-owned subsidiary of SriLankan Airlines, is a standalone operation responsible for its own economic infrastructure, management and profitability. Under the guidance of its chief executive officer, the company’s prime responsibility is the preparation of in-flight meals for SriLankan Airlines. It also caters for foreign airlines, among which are Qatar Airways, Cathay Pacific, Singapore Airlines and Emirates. SriLankan Catering recently opened a laundry facility and took over the management of the Serenediva Transit Hotel, at Colombo's Bandaranaike International Airport.
Frequent Flyer Programme
SriLankan's first frequent-flyer programme was called Serendib Miles and was abandoned in early 2000. It then became a partner of Emirates' Skywards frequent-flyer program. However, this agreement ceased to exist when the partnership between the two airlines concluded on 31 March 2008. SriLankan subsequently launched FlySmiLes, which has since added a variety of new reward partners to its program.
Awards and achievements
|This section does not cite any references or sources. (November 2011)|
- Airline of the Year 2008 and 2009 – Sri Lanka Presidential Travel & Tourism Awards
- Airline of the Year 2010 (third year)
- Best Airline in South Asia (three consecutive times) from Travel Trade Gazette
- Best Airline in Central Asia (four consecutive times) – Skytrax
- Best Overall In-flight Entertainment (small fleet), twice – World Airline Entertainment Association
- Best Airline Turnaround of the Year 2004 – Centre for Asia Pacific Aviation
- Best Print Media Presentation in Travel & Tourism
- Best in Region APEX Award
- Destination Loyal Partner / Tour Operator Award for SriLankan Holidays
- First Runner-up for World’s Best Cabin Staff – Skytrax
- Foreign Carrier of the Year (South Asia sector) – Kuala Lumpur International Airport Awards
- Galileo Indian Express Award for Best Eastbound International Airline
- Hall of Fame award for winning Airline of the year for three consecutive years
- Imperial Mark in recognition of exceptional levels of service, luxury and quality
- KLIA Award
- PATA Gold Award 2007 for Best Airline Marketing Campaign
- Runner-up for Best Asian Airline in survey by UK's Daily Telegraph
- HRM Silver award in the Government-Owned Business 2012
- World’s Best Airline in a survey of Economy Class passengers
- World’s Friendliest Cabin Staff – Skytrax
- World’s Most Reliable Operator of Airbus A330s (small fleet) – Airbus Industrie
- World’s Most Reliable Operator of Airbus A340s (small fleet) – Airbus Industrie
- World class standard for SriLankan Airlines' IT systems
Incidents and accidents
Five of the six aircraft that have been destroyed and all of the reported deaths of SriLankan Airlines passengers and employees have been a result of the civil conflict in Sri Lanka.
- On 3 May 1986, a bomb planted by the Liberation Tigers of Tamil Eelam exploded on board Flight UL512 prior to takeoff at Bandaranaike International Airport. The bomb, which had been timed to explode in-flight, went off while the aircraft, a Lockheed L-1011 'Tristar' was on the ground killing 14 of 128 passengers. Officials believe the bomb may have been concealed in crates of meat and vegetables that were being freighted to the Maldives. Other reports believe that the bomb was hidden in the aircraft's 'Fly Away Kit'.
In 1992, the right landing gear of an Air Lanka Boeing 737-200 (registration 4R-ULL) at Madras airport (now Chennai International Airport) failed upon landing and the right engine came into contact with the runway. The aircraft pulled to the right and finally came to stop with the nose wheel and right wing on the grass to the right of the landing runway. The right engine caught fire - extinguished by the airport safety services - and the 104 passengers and 12 crew evacuated the aircraft via the chutes on the left side without injury. The damage to the aircraft was substantial; the plane was subsequently repaired and sold on. The Indian Directorate General of Civil Aviation concluded that "the accident occurred as a result of failure of the right hand main landing gear beam during the landing due to pre-existing stress corrosion cracks and pits at its inboard lug hole and higher than normal landing loads contributed to its failure".
On 24 July 2001, Tamil Tiger rebels launched a major pre-dawn suicide attack on Colombo-Bandaranayake International Airport. The raid left at least 19 people dead, including 14 Tamil rebels, two army commandos and three air force personnel. Two of SriLankan Airlines' Airbus A330 planes (4R-ALE and 4R-ALF) were destroyed, one A320 (4R-ABA) and one of their A340 planes (4R-ADD). Two other planes were damaged (A340 4R-ADC and A320 4R-ABB). A number of military planes were also damaged and destroyed.
- Airbus A320 4R-ABA (totally destroyed)
- Airbus A320 4R-ABB (damaged)
- Airbus A330 4R-ALE (totally destroyed)
- Airbus A330 4R-ALF (totally destroyed)
- Airbus A340 4R-ADD (totally destroyed)
- Airbus A340 4R-ADC (damaged)
- SriLankan Cargo
- SriLankan Catering
- SriLankan Engineering
- SriLankan Ground Handling
- SriLankan Holidays
- SriLankan IT Systems
- "Airplanes flying for SriLankan Airlines". Retrieved January 18, 2013.
- Fleet – About SriLankan – SriLankan Airlines
- Sri Lankan Airlines to expand fleet to 30 aircraft adding six Boeing 777 Rise of Lanka, 21 August 2011
- Sri Lanka national carrier boosts fleet Lanka Business Online, 4 May 2011
- Sri Lankan Airlines’ fleet is now largest in history The Island, 4 May 2011
- SriLankan Airlines – Travel Planner / Route Map
- "Airline Membership". IATA.
- SriLankan Airlines – SriLankan Today – About SriLankan – SriLankan Airlines
- "SriLankan Airlines – Contact Us / SriLankan Airlines Offices." SriLankan Airlines. Retrieved 29 September 2009.
- "World Airline Directory." Flight International. 14–20 March 1990 "Airlift International" 57.
- Emirates walking away from SriLankan Nicholas Ionides, 2008-01-22, Flight International
- Management contract terminated January 2008, OAG, News briefing
- Sri Lankan Airlines to fly to Shanghai, LBO, 10 May 2010
- SriLankan Airlines expands fleet, plans new destinations LBO, 20 July 2010
- "Google Oversæt" (in (Danish)). Translate.google.dk.
- "Sri Lanka Business News | Online edition of Daily News – Lakehouse Newspapers". Dailynews.lk. 9 November 2011.
- Sri Lanka Buys Emirates’ Stake in SriLankan Airlines Anusha Ondaatjie and Asantha Sirimanne, BusinessWeek, 7 July 2010.
- "Imperial Mark honours SriLankan, Daily News, 12 July 2010". Dailynews.lk. 12 July 2010.
- "SriLankan Airlines to join oneworld alliance". Oneworld.com. 11 June 2012.
- "Research underway to begin direct flights between Gan and Colombo.". Haveeru.com.mv. 22 April 2012.
- "AC-UL code share". Digitaljournal.com. 20 October 2011.
- SriLankan extends network to New York and four other cities through Etihad partnership The Island, 28 February 2010
- SriLankan and Etihad Airways Announce New Codeshare Partnership PRZOOM – Newswire, 10 October 2008
- Codeshare partnership expanded between Malaysia Airlines and SriLankan Airlines eTurboNews, 23 June 2009|.
- Worldwide codeshare list Aug 2011
- SriLankan and Mihin Lanka to acquire 9 more aircraft
- Sri Lanka national carrier boosts fleet Lanka Business Online, 4 May 2011.
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- SriLankan Entertainment
- Sri Lankan Airlines launches FFP Business Traveller, 26 March 2008.
- ‘FlySmiles’ announces exciting rewards Sunday Times, 25 January 2009.
- "http". //www.flysmiles.com.
-  Boeing 737 - MSN 20195 - CC-CYR (ex 4R-ULL)
-  CIVIL AVIATION AIRCRAFT ACCIDENT SUMMARY FOR THE YEAR 1992 (DGCA, India)
- "Intelligence failures exposed by Tamil Tiger airport attack". Jane's Intelligence Review. 2001. Archived from the original on 25 February 2008. Retrieved 9 April 2008.
- "SriLankan Airlines (Aviation Safety Network)". Aviation-safety.net. 4 March 2012.
- SriLankan Ground Handling
- "SriLankan Holidays". SriLankan Holidays.
- Birch, Doug. "SriLankan Airlines". Air International, February 2003, Vol 64 No 2. pp. 26–30.
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