Stafford Hospital scandal
The Stafford Hospital scandal concerns poor care and high mortality rates amongst patients at the Stafford Hospital, Stafford, England, in the late 2000s. The hospital was run by the Mid Staffordshire NHS Foundation Trust, and supervised by the West Midlands Strategic Health Authority.
Julie Bailey, whose mother died in the hospital in 2007, started a campaign, called Cure the NHS, to demand changes in the hospital. She was supported by the Staffordshire Newsletter, but the Public and Patient Involvement Forum and the Governors of the Trust were defensive.
The scandal came to national attention because of an investigation by the Healthcare Commission[when?] into the operation of Stafford Hospital in Stafford, England. The commission was first alerted by the "apparently high mortality rates in patients admitted as emergencies". When the Mid Staffordshire NHS Foundation Trust, which is responsible for running the hospital, failed to provide what the commission considered an adequate explanation, a full-scale investigation was carried out between March and October 2008. Released in March 2009, the commission's report severely criticised the Foundation Trust's management and detailed the appalling conditions and inadequacies at the hospital. Many press reports suggested that because of the substandard care between 400 and 1200 more patients died between 2005 and 2008 than would be expected for the type of hospital, though in fact such ‘excess’ death statistics did not appear in the final Healthcare Commission report.
As a result, the trust's chief executive, Martin Yeates, was suspended (with full pay), while its chairman, Toni Brisby, resigned. Both Prime Minister Gordon Brown and Health Secretary Alan Johnson apologised to those who suffered at the hospital. Also in response to the scandal, the mortality rates of all National Health Service hospitals have been made accessible on a website. It later emerged that a “compromise agreement” had been agreed with Martin Yeates whereby he left the NHS with a large sum of money. He did not give evidence at any of the enquiries, apparently because of health problems, but he was appointed to be Chief Executive of Impact Alcohol and Addiction Services in 2012.
Some executives who had been responsible for the trust at the time received promotions within the health service and were loudly criticised. Cynthia Bower, who was from 2006 chief executive of NHS West Midlands, was recruited to run the Care Quality Commission quango. Sir David Nicholson was in charge of the regional health authority responsible for the hospital at the height of the failings between 2005 and 2006.
On 21 July 2009, the Secretary of State for Health, Andrew Burnham, announced a further independent inquiry into care provided by Mid Staffordshire Foundation Trust. The generally critical inquiry report was published on 24 February 2010. The report made 18 local and national recommendations, including that the regulator, Monitor, de-authorise the Foundation Trust.
Compensation payments averaging £11,000 were paid to some of the families involved.
In February 2010, Burnham agreed to a further independent inquiry of the commissioning, supervisory and regulatory bodies for Foundation Trusts.
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In June 2010, the new government announced that a full public inquiry would be held. The inquiry began on 8 November 2010 chaired by Robert Francis QC, who had chaired the fourth inquiry which he had criticised for its narrow remit. The inquiry considered more than a million pages of previous evidence as well as hearing from witnesses. UK expert medical lawyers also offered their assistance to distraught and angry families who waited for proof that lessons had been learned. Many families of the victims felt that crucial questions have been left unanswered.
The final report was published on 6 February 2013, making 290 recommendations. Academics at the University of Oxford and King's College London have criticised its recommendations to legally enforce a new duty of openness, transparency and candour amongst NHS staff, arguing that increasing 'micro-regulation' may produce serious unintended consequences. In their research on the effects of different forms of regulation in healthcare, Fischer and colleagues found rules-based regulation tends to erode values-based self-regulation, producing professional defensiveness and contradictions which undermine, rather than support, good patient care. The role of managers and clinical leaders can be crucial in achieving positive changes in practice, however one danger is that managers may seek simple solutions over evidence - leading them to adopt management techniques that are ineffective or damaging.  The revelations of the abuse at Stafford hospital were widely considered to be deeply shocking by all sections of the mainstream UK press; for example, patients were left in their own urine by nurses, and forced to resort to drinking from flower vases.
Actions against nurses
The Nursing and Midwifery Council (NMC), the UK’s regulator of nurses and midwives, has held hearings about nurses working in the trust following allegations that they were not fit to practise. Acting to protect the public, the NMC has struck off from their register and suspended numerous nurses as a result of these hearings.
This includes two nurses who falsified accident and emergency discharge times, two nurses involved in the death of a diabetic patient and a nurse who physically and verbally abused a dementia patient.
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- The Mid Staffordshire NHS Foundation Trust Public Inquiry
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