StarTek

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StarTek Business Process Outsourcing, Ltd.
Type Public
Traded as NYSESRT
Industry Business Process Outsourcing
Founded Greeley, Colorado (1987) (as "StarPak")
Headquarters Greenwood Village, Colorado, USA
Number of locations 11
Area served Global
Key people Chad Carlson, CEO, President
Products Call Centers (mainly telecommunications)
Revenue Increase$289.0 Million USD (2009)
Net income Increase$49.1 Million USD (2009)
Employees 8,000
Website www.startek.com
References: "Investor Relations". 

STARTEK is a business process outsourcing company that was founded in Greeley, Colorado in 1987 by Michael Morgan, A. Emmet Stephenson Jr., and E. Preston Sumner Jr..[1] It was originally a packaging company, StarPak.[2] Originally contracted to pack early versions of Microsoft word processors, it eventually expanded to provide customer support for the product. Currently STARTEK has 15 facilities throughout the United States, Canada, The Philippines, Costa Rica, and Honduras including the corporate headquarters in Denver, Colorado.

Experience[edit]

STARTEK's main business is in providing call center support for customer service departments of major United States telecommunication, retail, and cable and satellite companies. To a lesser extent, STARTEK also provides outsourcing support to companies in the banking and finance sector, consumer packaged goods/retail, information technology, insurance, and healthcare.

Operations[edit]

Listed are the locations of STARTEK's operations, with the year the facility opened and/or closed in brackets.

United States

  • Denver, Colorado (2000)
  • Grand Junction, Colorado (1999)
  • Greeley, Colorado (1998)
  • Lynchburg, Virginia (2004)
  • Mansfield, Ohio (2008)
  • Jonesboro, Arkansas

Canada

  • Kingston, Ontario (2001) [3]

Philippines

  • Makati City (2008)
  • Ortigas (2010)
  • Angeles (2013)

Central America

  • Heredia, Costa Rica (2010)
  • San Pedro Sula, Honduras (2011)

See also[edit]

References[edit]

  1. ^ "STARTEK Draws Increasing Attention, And Its Shares Continue to Climb", Retrieved 10 May 2013.
  2. ^ "Company History", Retrieved 10 May 2013.
  3. ^ http://www.thewhig.com/ArticleDisplay.aspx?e=3159227