"Surreal" is the seventeenth single by Ayumi Hamasaki, released on September 27, 2000. September also saw the release of her third full-length album Duty. Duty, like her previous studio albums, topped the charts and went on to sell over two million copies. On the same day, the single "Surreal" was released, which was an initial pressings only single, and it also topped the charts like Duty, making Hamasaki the fourth artist following Seiko Matsuda, KinKi Kids, and Wands to have a single and album top the charts on the same week. With the release of Ayumi Hamasaki Concert Tour 2000 A 第1幕 topping the DVD charts, it gave her the record of being the first artist to top three charts on the same week.
The video of Surreal features Ayumi dreaming that she is waking up and looking around to see that she's on a beach. She hikes up a mountain and ultimately to a gazebo inside a brightly colored jungle area, where she sees herself as a wildcat (like from the single cover of Surreal and the album DUTY). The dream environment eventually crumbles, Hamasaki then wakes up and finds herself on her bed but then turns around she is back on the beach.