TD Canada Trust
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| Type | Division of Toronto-Dominion Bank |
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| Industry | Financial Services |
| Founded | Toronto, Ontario (2000) |
| Headquarters | Toronto, Ontario, Canada |
| Number of locations | Approximately 1,100 branches, and 2,600 ATM Green Machines [1] |
| Area served | Canada |
| Key people | Tim Hockey, President & CEO [2] |
| Services | Banking |
| Website | www.tdcanadatrust.com |
TD Canada Trust (French: TD Canada Trust) is the personal, small business and commercial banking operation of the Toronto-Dominion Bank (TD) in Canada.[3] TD Canada Trust offers a range of financial services and products to more than 10 million Canadian customers through more than 1,100 branches and 2,600 ATM Green Machines.[4]
The current TD Canada Trust division was formed after TD's acquisition of Canada Trust in 2000. Since then, many Canadians have incorrectly used "TD Canada Trust" to refer to the bank as a whole, although TD Canada Trust makes up the bank's largest division. New and most existing accounts are officially issued by TD Bank (Institution Number: 004), although Canada Trust (Institution Number: 509) remains a separate subsidiary entity, and remains the issuer of accounts opened at that institution prior to the merger.[5][6]
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[edit] Overview
TD Canada Trust markets itself as having longer hours than any other major bank. Since late 2007 most branches are open 8-6 Monday to Wednesday (some till 8pm), 8-8 Thursday & Friday, and 8-4 on Saturday. Some exceptions are made for very low traffic branches. As of February 2011, over 300 branches are open 12-4 on Sundays. All branches are closed most statutory holidays.
TD Canada Trust has also won the only two nationally syndicated Customer Satisfaction Studies awards (Synovate and JD Power) for the last few years[when?] in a row. TD Canada Trust's parent company, TD Bank Financial Group, was also recognized as one of the "Best Employers" in Canada by Mediacorp Canada Inc., publishers of the annual Canada's Top 100 Employers list.[7]
Tim Hockey is both Group Head, Canadian Banking, TD Bank Financial Group as well as President and CEO of TD Canada Trust.[8]
[edit] History
Canada Trust was formerly an independent company, originally founded in 1864 as Huron and Erie Savings and Loan Society. The company was acquired by TD Bank in 2000, which adopted the new brand name "TD Bank Financial Group". Canada Trust's retail division was merged with TD's existing retail banking operations over the course of 2000-2001 to collectively form "TD Canada Trust". Canada Trust President and CEO W. Edmund Clark was made President and COO of TD, and later ascended to President and CEO of TD Bank Financial Group in 2002.
[edit] Online Banking
TD Customers are able to do online banking through TD's EasyWeb system. EasyWeb allows users to perform many transactions, manage bills, update personal information, manage investments, and view banking histories. Account management enables users to manage chequing, savings, and credit accounts as well as investments such as mutual funds and GICs. Banking history is stored up to 18 months online. Customers are also able to order cheques online through EasyWeb.[9]
With the automatic payment information, users are able to set an automatic payment to over 5000 different companies. Companies include utility companies, educational tuition, taxes, and credit cards. TD allows the user to add a number of payees and automatic payments may be set to the desired time period and amount. Online transfers are also possible such as Interac email money transfer and foreign exchanges.
In 2011, TD Canada Trust launched a mobile banking app for iOS, Android and BlackBerry platforms, allowing clients to perform many of the same transactions that are available through EasyWeb online banking. [10]
[edit] Footnotes
- ^ "Welcome to TD Bank Financial Group". http://www.td.com/.
- ^ "TD Bank Financial Group - Corporate Information - Executive Biographies". http://www.td.com/bios/hockey.jsp. Retrieved 2011-05-28.
- ^ TD Bank Financial Group
- ^ http://www.td.com/
- ^ TD Canada Trust (2011-11-21). "About Our Accounts and Related Service". http://www.tdcanadatrust.com/document/PDF/accounts/513796E-080111.pdf. Retrieved 2012-01-27.
- ^ Canadian Payments Association (2011-07-25). "RULE D4: INSTITUTION NUMBERS AND CLEARING AGENCY/REPRESENTATIVE ARRANGEMENTS". http://www.cdnpay.ca/imis15/pdf/pdfs_rules/rule_d4.pdf. Retrieved 2012-01-27.
- ^ http://www.canadastop100.com/national/
- ^ "TD Bank Financial Group - Corporate Information - Executive Biographies". http://www.td.com/bios/hockey.jsp. Retrieved 2009-02-11.
- ^ "TD Online Banking: An Overview of TD Online Banking". http://encyclopedia.jrank.org/articles/pages/cn5le3wz75/Td-Online-Banking-An-overview-TD-Online-Banking.html. Retrieved 11-12-2010.
- ^ "TD Canada Trust - Electronic Banking - Mobile". http://www.tdcanadatrust.com/products-services/banking/electronic-banking/mobile/mobile-index.jsp. Retrieved 11-22-2011.
[edit] See also
[edit] External links
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0.9%) | Market capitalization: $39.6 billion
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