||It has been suggested that this article be merged with Telekom Malaysia. (Discuss) Proposed since November 2010.|
|Industry||Internet service provider|
|Key people||Jeremy Kung (CEO)
Fazlur Rahman Zainuddin (CFO)
|Products||Streamyx, UniFi, Hypp.TV, TM Hotspot, BlueHypo|
|Services||Internet and Multimedia Service Provider|
|Revenue||RM2.12 billion (2010)|
TM Net is an internet service provider in Malaysia. As of 2009, it was the only fixed line broadband provider in Malaysia It also provides Internet Protocol television and other multimedia services. TM net is a wholly owned subsidiary of Malaysia's main telecommunication provider, TM Bhd.
TM Net was established in 1995 by Telekom Malaysia Bhd as part of Malaysia National Broadband Plan. It was initially deployed on a trial basis between TM Net and COINS. The first commercial trial of xDSL by TM was done through a service known as HiS that was deployed together with Ericsson in 1999.
The original Streamyx broadband internet service was launched in April 2001 at speed of 384 kbit/s. In June 2007, TM Net launched its 4 Mbit/s service at selected locations, which was the fastest speed available at the time.
As of 10 December 2009, TM Net rolled out a fiber optic service under High Speed Broadband (HSBB) from March 2010. Currently the Malaysian internet infrastructure has been identified as not meeting the current standards as required by basic web applications such as that of YouTube, Skype, and thus concludes that Malaysia may not ultimately reap the benefits of broadband. Malaysia’s High Speed Broadband Project aims to overcome this, although this project merely involves introducing a new service rather than actually improving existing sub-par services.
The long-standing capping of international internet connections was acknowledged during a 2010 radio show on station BFM 89.9; Dato' Zam Zam Zairani, the CEO of Telekom Malaysia (TM), parent company of TM Net, admitted the introduction of a "fair usage policy" after years of denying the practice. The CEO stated that TM Net had only recently imposed the "traffic management" program on Streamyx users that involves blanket throttling of traffic though, according to the show host, users had been complaining about slow speeds on local forums and blogs for years. The company has introduced a newer, more costly service, Unifi.
As of the 3th quarter of 2013, Streamyx users have started encountering high rates of "site unreachable" DNS errors when using TM Net's default DNS settings. Currently the only workaround available to Streamyx users is to change their connection settings to use other DNS services.
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