TM Net

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TM Sdn. Bhd.
Type Public Limited
Industry Internet service provider
Founded 1995
Headquarters

Cyberjaya, Malaysia

TM IT Complex,3300 Lingkaran Usahawan 1 Timur Cyberjaya, 63000
Area served Malaysia
Key people Jeremy Kung (CEO)
Fazlur Rahman Zainuddin (CFO)[1]
Products Streamyx, UniFi, Hypp.tv, TM Hotspot, BlueHypo
Services Internet and Multimedia Service Provider
Revenue increase RM2.12 billion (2010)[2]
Employees 650 employees
Parent TM Bhd.
Website http://www.tm.com.my/

TM Net is an internet service provider in Malaysia. It is the largest fixed line broadband provider in Malaysia[3] It also provides Internet Protocol television and other multimedia services. TM net is a wholly owned subsidiary of Malaysia's main telecommunication provider, TM Bhd.

TM Net was established in 1995 by Telekom Malaysia Bhd as part of Malaysia National Broadband Plan. It was initially deployed on a trial basis between TM Net and COINS.[citation needed] The first commercial trial of xDSL by TM was done through a service known as HiS that was deployed together with Ericsson in 1999.

The original Streamyx broadband internet service was launched in April 2001 at speed of 384 kbit/s. In June 2007, TM Net launched its 4 Mbit/s service at selected locations, which was the fastest speed available at the time.[4][5]

Customer service provided by TM remain poor as most of the time the technical support relies on scripts rather than true technical knowledge. TM does not provide technical support on Mac, Linux nor FreeBSD. Although technically, the system is OS-independent and will work so long as the connecting PC supports the DHCP standard or the user manually sets up the connection.

In 10 December 2009, TM Net is rolling out a fiber optic service under High Speed Broadband (HSBB) from March 2010. Currently the Malaysian internet infrastructure has been identified as not meeting the current standards as required by basic web applications such as that of YouTube, Skype, and thus concludes that Malaysia may not ultimately reap the benefits of broadband. On another note, Malaysia’s High Speed Broadband Project aims to overcome this, although it should be noted that this project merely involves introducing a new service rather than actually improving existing sub-par services.[5][6][7]Cite error: Closing </ref> missing for <ref> tag; see the help page

[edit] See also

[edit] References

  1. ^ "Bizweek Company profile". Business Week. Bloomberg. August 15, 2010. http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=7913225. Retrieved 15 August 2010. 
  2. ^ "TM’s net profit surges on unrealised forex gain". The Star. Friday May 28, 2010. http://biz.thestar.com.my/news/story.asp?file=/2010/5/28/business/6356916&sec=business. Retrieved 8 August 2010. 
  3. ^ "Streamyx offer to woo existing customers". Business Times. 2 December 2009. http://www.btimes.com.my/Current_News/BTIMES/articles/20091202002823/Article/. Retrieved 2 December 2009. [dead link]
  4. ^ "Streamyx Gets Its One-Millionth Customer". June 1, 2007. http://www.bernama.com.my/bernama/v3/news_lite.php?id=265241. Retrieved 2 December 2009. 
  5. ^ a b "122 Households Involved In TM High Speed Broadband Trials". Bernama.com. December 10, 2009. http://www.bernama.com.my/bernama/v5/news_lite.php?id=461501. Retrieved 20 December 2009. 
  6. ^ "Industry outlines national broadband framework". BangkokPost.com. December 23, 2009. http://www.bangkokpost.com/tech/technews/29847/industry-outlines-national-broadband-framework. Retrieved 20 December 2009. 
  7. ^ "Tapping the broadband potential". financialexpress.com. December 23, 2009. http://www.financialexpress.com/news/Tapping-the-broadband-potential/554517/. Retrieved 20 December 2009. 

[edit] External links

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