Telecom Regulatory Authority of India

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Telecom Regulatory Authority of India
Logo TRAI.png
Abbreviation TRAI
Formation 1997
Legal status Created by Telecom Regulatory Authority of India Act, 1997
Purpose Independent regulator
Headquarters New Delhi, India
Region served India
Key people Rahul Khullar IAS (Chairman)
R. K. Arnold ITS (Member)
Sudheer Gupta ITS (Secretary)

The Telecom Regulatory Authority of India (TRAI) is the independent regulator of the telecommunications business in India.[1]


The Telecom Regulatory Authority of India (TRAI) was established with effect from 20 February 1997 by an Act of Parliament, called the Telecom Regulatory Authority of India Act, 1997, to regulate telecom services, including fixation/revision of tariffs for telecom services which were earlier vested in the Central Government.

TRAI's mission is to create and nurture conditions for growth of telecommunications in the country in a manner and at a pace which will enable India to play a leading role in emerging global information society. One of the main objectives of TRAI is to provide a fair and transparent policy environment which promotes a level playing field and facilitates fair competition.

In pursuance of above objective TRAI has issued from time to time a large number of regulations, orders and directives to deal with issues coming before it and provided the required direction to the evolution of Indian telecom market from a Government owned monopoly to a multi operator multi service open competitive market. The directions, orders and regulations issued cover a wide range of subjects including tariff, interconnection and quality of service as well as governance of the Authority.

The TRAI Act was amended by an ordinance, effective from 24 January 2000, establishing a Telecommunications Dispute Settlement and Appellate Tribunal (TDSAT) to take over the adjudicatory and disputes functions from TRAI. TDSAT was set up to adjudicate any dispute between a licensor and a licensee, between two or more service providers, between a service provider and a group of consumers, and to hear and dispose of appeals against any direction, decision or order of TRAI. The mission of TRAI is to create and nurture an environment which will enable the quick growth of the telecommunication sector in the country. One of the major objectives of TRAI is to provide a transparent policy environment. TRAI has regularly issued orders and directions on various subjects like tariff, interconnections, Direct To Home (DTH) services and mobile number portability.

In 2000, the Telecom Disputes Settlement Appellate Tribunal (TDSAT) was constituted through an amendment of the 1997 act, through an ordinance. The primary objective of TDSAT's establishment was to release TRAI from adjudicatory and dispute settlement functions in order to strengthen the regulatory framework. Any dispute involving parties like licensor, licensee, service provider and consumers are resolved by TDSAT. Also, any direction, order or decision of TRAI can be challenged by appealing in TDSAT.[2]


Per the "Telecom regulatory Authority of India (Amendment) Act, 2000", the authority shall have no more than two whole-time members as well as two part-time members.

Members of TRAI As of 2012
Name Designation
Dr. Rahul Khullar Chairman
R.K.Arnold Whole time member
Vijayalakshmy K. Gupta Whole time member
H.S. Jamadagni Part-time member
Pankaj Chandra Part-time member
List of former Chairman of TRAI
Name Tenure
S. S. Sodhi 1997-2000
M. S. Verma 2000-2003
Pradip Baijal 2003-2006
Nripendra Misra 2006-2009
A. K. Sahney March–May 2009 (Interim)
J.S.Sarma 2009-2012


TRAI is administered through a Secretariat headed by a secretary. All proposals for considerations are processed by the secretary, who organizes the agenda for Authority meetings (consulting with the Chairman), organizes the preparation of minutes and issues regulations, etc., in accordance to the meetings. The secretary is assisted by Advisors, namely Mobile Network, Interconnection & Fixed Network, BroadBand and Policy Analysis, Quality of Service, Broadcasting & Cable Services, Economic Regulation, Financial Analysis & IFA, Legal, Consumer Affairs & International Relation and RE & Administration & Personnel. Officers are selected from the premier Indian Telecommunications Service and also from the Indian Administrative Service.[3]

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