Talk:Alamo Rent a Car

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Proposed Revision[edit]

I am proposing to revert the edits recent made by User:Carrentalagent as they may constitute a form of vandalism. This note is so that the user is given the opportunity to insert citations verifying his changes as fact before the revision occurs. Thanks. Jasynnash2 (talk) 13:08, 29 February 2008 (UTC)[reply]

The changes are indeed fact and provide information that may be helpful to prospective car rental clients and job seekers. User:Carrentalagent —Preceding comment was added at 18:59, 29 February 2008 (UTC)[reply]

Simply stating "the changes are indeed fact" doesn't provide any citation as such. I'm gonna give it a couple more days for a citation to appear or something else to represent that the section is not just a disgruntled employee or I'll revert the article as POV. Jasynnash2 (talk) 09:10, 3 March 2008 (UTC)[reply]

Cheap Rates, “Bait Rates”[edit]

(Have saved the section I removed as part of the actions spoken about previously) The full text of the section is below. Thanks. Jasynnash2 (talk) 09:09, 6 March 2008 (UTC)[reply]

Alamo Rent A Car is well known for its cheap rates but it makes up for them with the sales of extras at the counter. Alamo’s highly motivated and skilled counter sales agents aggressively suggest and recommend to their customers that they purchase various extras such as insurance packages, upgrades to more expensive vehicles, pre-pay fuel options, GPS rentals and additional drivers. The prices of the extras are fixed with the exception of the vehicle upgrades, for which the Alamo agent has the freedom to charge as much as possible without limit. Alamo rental agents are well compensated with commissions based on these sales and are the highest paid counter agents in the industry, often making 2 to 3 times more than the Alamo managers. The staple Alamo objective, which has been imitated by many, is to capture more reservations with low rates which lure more customers to the counter where the front line sales staff then persuades the clientele to spend more money.

Alamo actually "invented" CDW (collision damage waiver) as a profit center in the 1980s and their aggressive upselling of "forced CDW" eventually made the California state legistlature (and other states) cap waiver fees up to a specific dollar amount. —Preceding unsigned comment added by 67.101.112.2 (talk) 17:54, 20 July 2009 (UTC)[reply]

"Wheelchair-bound"[edit]

"Wheelchair-bound" is considered derogatory usage and should not be reintroduced into the article. Please see List of disability-related terms with negative connotations before reverting this change again. --Vassilissa (talk) 08:55, 19 December 2009 (UTC)[reply]

Are You Smarter than a 5th Grader?[edit]

Jeff Foxworthy's joke about this is "If you think "Remember the Alamo!" is the slogan for the rental car company, you might not be smarter than a 5th grader!" —Preceding unsigned comment added by 68.225.106.84 (talk) 03:43, 20 April 2010 (UTC)[reply]

Edit Request[edit]

NOTE: I am proposing this edit for FleishmanHillard on behalf of Alamo Rent a Car. I am a paid editor and am aware of the COI guidelines. I am submitting this edit request to propose revisions and additions to the article in hopes of providing additional information about the company’s history and correcting an inaccuracy found in the article.

Thank you for your consideration. Jon Gray (talk) 22:08, 5 August 2019 (UTC)[reply]

Extended content
  • Propose adding “Asia” to the list of locations/regions where Alamo branches operate.
  • Suggest: Updating first sentence to read (suggested additions/sourcing in bold):


Alamo Rent a Car is a car rental agency in the United States. Based in Clayton, Missouri, it has branches across North America, South America, Africa, Europe, Asia [1] and Oceania.

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History

  • As we are suggesting additional historical context and information about the company, we propose adding a “History” heading to better categorize the existing article and proposed additions below.
  • Suggest: Adding a History header underneath the first line of the article.

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  • To add additional information to the company’s history, propose adding a milestone in the company’s history (2005) regarding the company’s introduction of an online check-in system for customers.
  • Suggest: adding a new sentence after what is currently the sixth sentence of the article (suggested additions/sourcing in bold):


ANC filed for bankruptcy a year later; its properties were sold to Vanguard Automotive Group (controlled by Cerberus Capital Management) in 2003. In 2005, Alamo introduced an online check-in system that allowed customers to submit registration information prior to arrival to bypass counter check-in. [2]

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  • The sentence beginning with “In 2007,” erroneously refers to Enterprise Rent-A-Car as the largest rental car company in North America (it is actually Enterprise Holdings, which owns Enterprise Rent-A-Car). Furthermore, the current source article used from The New York Times is written as if Enterprise Rent-A-Car purchased Vanguard/Alamo, when in actuality, it was purchased by Enterprise Holdings. We propose clarifying this passage for clarity and accuracy.
  • Suggest: Clarifying the passage with the following additions/changes (suggested additions/sourcing in bold):


In 2007, Alamo’s parent company [3] Vanguard was acquired by Enterprise Holdings, operator of the largest rental car company in North America, which operates the Alamo Rent A Car, Enterprise Rent-A-Car, and National Car Rental brands. [4]

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  • Suggest: adding the following information/passages to the “History” section to flesh out additional information about the company (suggested additions/sourcing in bold):


Franchise agreements made by Enterprise Holdings expanded Alamo’s operations to countries including Japan [5], Uruguay [6], Belize [7], Sweden [8], and the British Virgin Islands. [9]


In 2012, Alamo was ranked among the top-three rental car brands for airport customer satisfaction by J.D. Power and Associates [10]. Subsequent top-three rankings from J.D. Power occurred between 2013 and 2017. [11] [12] [13] [14] [15] J.D. Power ranked Alamo ranked 5th in 2018.[16]


Annually, Alamo releases the results of its Family Vacation Survey, which gathers information about U.S. consumers’ attitudes and habits regarding vacations. [17] [18] [19]

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Partnerships

  • Propose adding a Partnerships section to house the following suggested addition.
  • Suggest adding the following sentence under the new "Partnerships" header to provide additional information about the company and its partnership with Walt Disney Co. (suggested additions/sourcing in bold):


In 2002, The Walt Disney Company announced Alamo Rent-a-Car as its official rental car company for Disneyland, Disney World and Walt Disney Travel Company. [20]

References

  1. ^ "St. Louis' largest private company expands with partnership in Japan". St. Louis Business Journal. April 9, 2019. Retrieved August 5, 2019. Car rental giant Enterprise Holdings has entered into a new franchise agreement with Nippon Rent-A-Car International to expand car rental services in Japan. The agreement will give visitors to Japan access to Clayton-based Enterprise's brands – Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car.
  2. ^ "Among the Latest Lures: GPS and No Lines". The New York Times. February 12, 2006. Retrieved August 5, 2019. Alamo's Online Check-In feature, begun last July, offers this counter bypass service. Regardless of where you make your reservation, you can go to Alamo's Web site later and enter your driver's license and credit card information, verify your choices about options like insurance, and print a rental agreement. Then you can go straight to the lot, pick a car from the category you reserved and show your license and credit card to the gate agent before driving away.
  3. ^ "Enterprise Rent-a-Car Buys Vanguard, a Rival". The New York Times. March 31, 2007. Retrieved August 5, 2019. In the latest sign of consolidation within the car rental industry, Enterprise Rent-a-Car, the largest car rental company in North America, said yesterday that it had acquired a smaller rival, Vanguard Car Rental, which owns the National and Alamo brands.
  4. ^ "#184 Enterprise Holdings". Forbes. Retrieved August 5, 2019. Enterprise is the largest car rental company in the U.S. and is the parent company of the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands.
  5. ^ "St. Louis' largest private company expands with partnership in Japan". St. Louis Business Journal. April 9, 2019. Retrieved August 5, 2019. Car rental giant Enterprise Holdings has entered into a new franchise agreement with Nippon Rent-A-Car International to expand car rental services in Japan. The agreement will give visitors to Japan access to Clayton-based Enterprise's brands – Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car.
  6. ^ "Enterprise's new CEO to 'franchise the rest of the world'". St. Louis Post Dispatch. June 5, 2019. Retrieved August 5, 2019. More franchise deals followed, including a new franchise deal for its first Alamo and National car rental locations in Uruguay signed last week.
  7. ^ "National, Alamo expanding to Belize". St. Louis Post Dispatch. October 2, 2013. Retrieved August 5, 2019. National Car Rental and Alamo Rent A Car are expanding to Belize, continuing a push by the world's largest rental car company in Latin America and the Caribbean.
  8. ^ {{cite news |url=https://www.bizjournals.com/stlouis/news/2019/06/04/st-louis-largest-private-company-expands-to-sweden.html |title= St. Louis' largest private company expands to Sweden |publisher= [[publisher= St. Louis Business Journal |accessdate= August 5, 2019 |date= June 4, 2019 |quote= Car rental giant Enterprise Holdings is expanding to Sweden, with the official opening of its first location in Stockholm's Arlanda Airport. The company's Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands are already taking reservations at the location, officials said. }}
  9. ^ "Alamo signs franchise deal in British Virgin Islands". St. Louis Post Dispatch. June 7, 2013. Retrieved August 5, 2019. Clayton-based rental car company Enterprise Holdings is expanding operations of its Alamo Rent A Car brand to the British Virgin Islands with a new franchise deal.
  10. ^ "Enterprise, National, Alamo top car-rental rankings". USA Today. November 8, 2012. Retrieved August 5, 2019. Enterprise Holdings' three rental car brands — Enterprise, National and Alamo — sweep the top three spots for satisfaction among airport customers, a survey of customers released Wednesday by J.D. Power and Associates finds.
  11. ^ "National, Enterprise and Alamo top J.D. Power honors". USA Today. November 5, 2013. Retrieved August 5, 2019. Enterprise Holdings' three rental car brands — National, Enterprise and Alamo — sweep the top three spots for satisfaction among airport customers, a survey of customers released Tuesday by J.D. Power finds.
  12. ^ "Survey: Enterprise is top car renter, Dollar worst". USA Today. November 12, 2014. Retrieved August 5, 2019. Enterprise, National and in a tie for third, Alamo and Hertz, were the top brands for overall satisfaction among major car rental agencies, a study finds.
  13. ^ "Rental car companies have gotten so good that even millennials like them". Los Angeles Times. November 11, 2015. Retrieved August 5, 2019. We are crazy about rental cars -- even the thought-to-be-highly-critical millennials. Those are the results of the J.D. Power 2015 North America Rental Car Satisfaction Study, released Wednesday. The overall satisfaction score, based on a 1,000-point scale, was 798, a record high for the survey since its current methodology was adopted in 2006. Top honors went to Enterprise, National and Alamo at 831, 818 and 807, respectively.
  14. ^ "Leading the Trend of Mixing Business and Leisure Travel, 'Bleisure' Car Renters Are the Most Satisfied" (Press release). Costa Mesa, Calif.: J.D. Power and Associates. November 10, 2016. Retrieved August 5, 2019. For a third consecutive year, Enterprise ranks highest in satisfaction among rental car companies, achieving an overall satisfaction index score of 830…Enterprise is followed in the rankings by National (813), Alamo (809) and Hertz (804).
  15. ^ "Rental Car Satisfaction Improves Amid Increased Price Pressure, J.D. Power Finds" (Press release). Costa Mesa, Calif.: J.D. Power and Associates. November 8, 2017. Retrieved August 5, 2019. Enterprise ranks highest in overall customer satisfaction for a fourth consecutive year, with a score of 851. Enterprise is followed by National (846), Alamo (828) and Hertz (822).
  16. ^ "Enterprise Ranks Highest Among Most Satisfying Car Rental Companies". Forbes. November 11, 2018. Retrieved August 5, 2019. New data measuring the rate of satisfaction among car rental companies suggests that Enterprise Rent-A-Car ranks as most fulfilling program for customers in the industry. The company, which is part of St. Louis, Missouri-based, privately-held Enterprise Holdings, was ranked higher than National and Alamo, its two sister companies, in a new study published by J.D. Power last week. 5. Alamo (822)
  17. ^ "Study Shows More Than Half of Americans Skip Their Vacations. Here's Why That's Bad". Inc. March 31, 2017. Retrieved August 5, 2019. Do you use all of your paid vacation time? If you're like most Americans, the answer is no. In the annual Alamo Rent A Car Family Vacation Survey released earlier this month, only 47 percent of the 2,100 respondents say they take all the vacation time they're entitled to. This is the first time that number has fallen below the halfway mark. With Americans already entitled to less vacation time than employees in most Western countries, that's bad news.
  18. ^ "Parents: Here's How To Pick The Best Kids Apps For Family Vacations". NPR. July 11, 2018. Retrieved August 5, 2019. It's summer vacation season again and many families will be lucky enough to be heading off for at least a few days. At least half of parents say quality time together is the most important reason to take a family vacation, according to a national survey by the rental car company Alamo.
  19. ^ "Leaving technology behind on vacation in Lancaster County, Pa". The Washington Post. June 22, 2018. Retrieved August 5, 2019. The 2018 Alamo Rent A Car Family Vacation Survey found that 43 percent of respondents would prefer to be unable to use social media while on vacation. Nearly a quarter of those surveyed said that they had seen technology ruin a family vacation.
  20. ^ "Alamo, Disney Reach Deal On Rental Cars at Resorts". The Wall Street Journal. September 26, 2002. Retrieved August 5, 2019. Walt Disney Co. is expected Friday to name Alamo Rent-a-Car the official rental car company of two of its U.S. theme parks and resorts. Alamo, a unit of ANC Rental Corp., will become the featured rental firm at Disneyland in Anaheim, Calif., and Walt Disney World in Orlando. The nation's sixth largest rental car company will also become the official supplier of rental cars to Walt Disney Travel Co., a tour operator that specializes in Disney vacation packages.

Jon Gray (talk) 22:08, 5 August 2019 (UTC)[reply]

Reply 6-AUG-2019[edit]

Below you will see where proposals from your request have been quoted with reviewer decisions and feedback inserted underneath, either accepting, declining or otherwise commenting upon your proposal(s). Please read the enclosed notes within the proposal review section below for information on each request.  Spintendo  07:43, 6 August 2019 (UTC)[reply]

Proposal review 6-AUG-2019

Alamo Rent a Car is a car rental agency in the United States. Based in Clayton, Missouri, it has branches across North America, South America, Africa, Europe, Asia and Oceania.
 Approved.Cite error: There are <ref> tags on this page without content in them (see the help page).


In 2005, Alamo introduced an online check-in system that allowed customers to submit registration information prior to arrival to bypass counter check-in.
 Approved.Cite error: There are <ref> tags on this page without content in them (see the help page).


In 2007, Alamo’s parent company Vanguard was acquired by Enterprise Holdings, operator of the largest rental car company in North America, which operates the Alamo Rent A Car, Enterprise Rent-A-Car, and National Car Rental brands.
 Approved.Cite error: There are <ref> tags on this page without content in them (see the help page).


Franchise agreements made by Enterprise Holdings expanded Alamo’s operations to countries including Japan, Uruguay, Belize, Sweden, and the British Virgin Islands.
no Declined.[note 1]


In 2012, Alamo was ranked among the top-three rental car brands for airport customer satisfaction by J.D. Power and Associates. Subsequent top-three rankings from J.D. Power occurred between 2013 and 2017. J.D. Power ranked Alamo ranked 5th in 2018.
no Declined.[note 2]


Annually, Alamo releases the results of its Family Vacation Survey, which gathers information about U.S. consumers’ attitudes and habits regarding vacations.
no Declined.[note 3]


In 2002, The Walt Disney Company announced Alamo Rent-a-Car as its official rental car company for Disneyland, Disney World and Walt Disney Travel Company.
no Declined.[note 4]


___________

  1. ^ It is not the purpose of Wikipedia to act as a directory listing of Alamo's various franchise agreements. See WP:NOTADIRECTORY.
  2. ^ The topic of "JD Power Top Rental Car Brands" is not independently notable in Wikipedia.
  3. ^ The provided reason for making this change was " to flesh out additional information about the company". What wasn't described was how and in what way this information on the gathering of consumer attitudes works to "flesh out" information about the company.
  4. ^ The proposed claim describes an "announcement" rather than a state of affairs. If Alamo had been designated as official car company of the Walt Disney company and had acted as such for a determined period of time, then this fact should be stated as such. The supplied reference currently states that "Walt Disney Co. is expected Friday to name Alamo Rent-a-Car the official rental car company of two of its U.S. theme parks and resorts." From the perspective of the reference at the time it was published, the naming of Alamo as official rental car car company had yet to occur — rather, it was "expected" to occur. As references cannot be witnesses to events which have not yet occurred, this reference would not be usable for a claim regarding Alamo serving (after the fact) as official car company of the Walt Disney company.

Edit Request – “Partnerships” Section[edit]

NOTE: I am proposing this edit for FleishmanHillard on behalf of Alamo Rent a Car. I am a paid editor and am aware of the COI guidelines.

Following our previous edit request, we have secured better sourcing to validate the announcement of the Alamo/Disney partnership, our suggested content under the newly-proposed “Partnerships” section. Please see below for the proposed edit and related sourcing. Thank you for your consideration.

Extended content

Partnerships

  • Propose adding a Partnerships section to house the following suggested addition.
  • Suggest adding the following sentence under the new "Partnerships" header to provide additional information about the company and its partnership with The Walt Disney Company. Suggested additions/sourcing in bold:

In 2002, The Walt Disney Company announced Alamo Rent-a-Car as its official rental car company for Disneyland, Disney World and Walt Disney Travel Company. [1]

References

  1. ^ "ALAMO GETS DISNEY DESIGNATION". Sun-Sentinel. September 28, 2002. Retrieved October 7, 2019. Alamo Rent A Car on Friday was named the official car rental agency of Walt Disney World and Disneyland, the top tourist attractions in the United States…Alamo will also be the official supplier to Disney's package tour operator, Walt Disney Travel Co. Inc.

Jon Gray (talk) 20:19, 7 October 2019 (UTC)[reply]

Reply 8-OCT-2019[edit]

  Clarification requested  

  • The proposed claim states that "The Walt Disney Company announced Alamo Rent-a-Car as its official rental car company". The Walt Disney Company did not make this announcement according to the Sun-Sentinel source, which states "Alamo said it is assuming the title from sister company National Car Rental, which has held it for 22 years." This would peg the statement as originating from Alamo, and not Disney, as the claim purports.
  • Kindly revise the claim statement accordingly, or else provide a source from Disney itself which makes this same claim. When ready to proceed with the requested information, kindly change the {{request edit}} template's answer parameter to read from |ans=yes to |ans=no. Thank you!

Regards,  Spintendo  15:37, 8 October 2019 (UTC)[reply]

Reply 10-OCT-2019 re: Clarification Request[edit]

NOTE: I am providing this clarification for FleishmanHillard on behalf of Alamo Rent a Car. I am a paid editor and am aware of the COI guidelines.

@Spintendo: Thanks for your feedback, happy to make that change to the edit request. Please see below for the revised verbiage and related sourcing. Thanks again for your consideration. Jon Gray (talk) 21:37, 10 October 2019 (UTC)[reply]

Extended content

Partnerships

  • Propose adding a Partnerships section to house the following suggested addition.
  • Suggest adding the following sentence under the new "Partnerships" header to provide additional information about the company and its partnership with The Walt Disney Company. Suggested additions/sourcing in bold:

In 2002, Alamo Rent-a-Car was named[by whom?] the official rental car company for Disneyland, Disney World and Walt Disney Travel Company. [1]

References

  1. ^ "ALAMO GETS DISNEY DESIGNATION". Sun-Sentinel. September 28, 2002. Retrieved October 10, 2019. Alamo Rent A Car on Friday was named the official car rental agency of Walt Disney World and Disneyland, the top tourist attractions in the United States…Alamo will also be the official supplier to Disney's package tour operator, Walt Disney Travel Co. Inc.

Reply 10-OCT-2019 re: naming[edit]

  • By stating that something is being named something is to imply that someone else is doing the naming. This would be evident through the use of the {{by whom}} template, which proscribes that this naming individual be identified.
  • To preclude the use of that template in this claim statement, kindly identify whom it was who named Alamo in this position. That would be either the Walt Disney company (as evidenced by a citation provided from them) or else the Alamo company (already evidenced by a citation provided from the Sun-Sentinel, which is the result of reporting on from Alamo's press release issued by Alamo itself). If this is Alamo stating that this naming occurred, then the claim should start with "According to Alamo...."
  • Ideally, a closed timeframe should be affixed to this claim so that the reader is aware of which time period pertains to the naming of this position (e.g., 1995–2005, etc.).[a] As stated in a prior review, open timeframes which run into the WP:FUTURE ought to be closed by wording them as "to the present", or through the use of the {{As of}} template. It goes without saying that any timeframe used in the claim ought to be referenced by an appropriate citation verifying whichever timeframe is used.

Regards,  Spintendo  02:28, 11 October 2019 (UTC)[reply]

Notes

  1. ^ This is to prevent the reader from assuming that Alamo still occupies the position of official car rental agency for Disney — a position which they otherwise might not currently occupy — a timeframe for which, to date, no clarifying reference has been provided.

Key People[edit]

Add key people to info box

  • Andrew C. Taylor (Executive Chairman)
  • Chrissy Taylor (President and CEO)
  • Jo Ann Taylor Kindle (Chairperson, Enterprise Holdings Foundation)
  • Carolyn Kindle Betz (President, Enterprise Holdings Foundation)

Source: https://www.enterpriseholdings.com/en/global-leadership/executive-bios.html --G J Lee (talk) 16:03, 1 February 2021 (UTC)[reply]

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