Talk:Cigna

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Bias and Redundancy[edit]

The following is repeated in two sections

  • Quality of care: Consumer Affairs currently has user reviews for Cigna as the worst possible score: 1 out of 5 stars; or "poor" in customer satisfaction. [8]
  • Controversy: According to Consumer Affairs, Cigna currently has the lowest possible rating (1-star/poor) for customer satisfaction.[16]

While looking for information on Cigna, this stood out, but when I went to the Consumer Affairs site, I found the highest rating of insurance companies was 1.5/5. The CA site has 0 positive reviews for insurance companies so its not an unbiased rating. Mikeburns (talk) 19:38, 22 February 2013 (UTC)

Info box[edit]

There appears to be information in the box at the start that only appears in 'edit' mode. Does anyone else have this problem or is it a result of my Apple-Mac/Firefox combination? Doozy88 14:09, 1 July 2007 (UTC)

(1818)50-0-6262, cigna, Glendale, California; Nataline Sarkisyan; Sarkisyan [edit]

Cigna denied transplant; girl dead.

[[ hopiakuta Please do sign your signature on your message. ~~ Thank You. -]] 18:30, 21 December 2007 (UTC)

There is nothing "controversial" about recent events. CIGNA made decisions and the girl died while waiting. This is Ethical behaviour not something that is controversial.

By labeling the section "Controversy", it becomes sided to CIGNA and is not NPOV. —Preceding unsigned comment added by 74.140.14.84 (talk) 15:35, 22 December 2007 (UTC)

The article's weight is definitely not NPOV to begin with. The insurer and its predecessors have been around for a bit over 200 years, yet fully half the article discusses one particular incident in 2007, a pretty extreme example of recentism. --Delirium (talk) 22:32, 23 December 2007 (UTC)

The controversy section has been inproperly researched. The situation is given only as point of opinion, and is obviously not a medically accurate view. No research besides HEADLINE information was used. The information is also used in an BIAS format, and does not inform of the nature and type of surgery preformed. I refer you all to the actual documentation that states coverage information as well as a FULL description of the procedure. Please note, that this was NOT a typical procedure. I am upset that once again it is the company and not the doctor. If anyone is smart enough, actually preform the research.

Merge[edit]

Cigna International Expatriate Benefits should be merged into this article. I don't know why it was ever separate.

It looks like this article has suffered some edit warring in the past. It could use some historical stuff, like the history of INA and Connecticut General and their merger.  Randall Bart   Talk  19:16, 14 June 2010 (UTC)

"Death panel"[edit]

There seems to be a recent "desire" by IPs to describe the article's subject as "...a global health services death panel". This has been going on for several days, and I'm tempted to request protection (or protect the article myself if there's a consensus here to do so). Thoughts? TFOWR 09:55, 23 June 2010 (UTC)

If it's multiple IPs then it makes sense. Give it a couple weeks or so, see if they go elsewhere. Etrigan (talk) 10:47, 23 June 2010 (UTC)
Multiple IPs from a mix of ISPs: MegaPath, Comcast and AT&T at least. Of the three IPs I've looked at, one is blocked (one that seems to have similar, confused ideas about Humana) so blocking the two remaining IPs may be an option. I'll ponder over the next few hours...! Thanks for your feedback. TFOWR 11:37, 23 June 2010 (UTC)
Best to just protect the page. There's no other way to keep the truth from getting out.69.1.153.39 (talk) 15:55, 23 June 2010 (UTC)
...or block them? Both work for me... Since we're now up to four IPs I guess protection may be the only way to stop the WP:SOAPBOXing. TFOWR 16:02, 23 June 2010 (UTC)
Liberal semi-protection is appropriate.--Chaser (talk) 01:05, 24 June 2010 (UTC)

Edit request from Jimangstadt, 23 July 2010[edit]

{{editsemiprotected}} In the "Quality of Care" section, the clause describing Intracorp is inaccurate.

Remove "CIGNA's mail-order pharmacy program" and replace with "a subsidiary of CIGNA Corporation."

The in "References" section (Intracorp press release) verifies the accuracy of the requested change. Jimangstadt (talk) 13:57, 23 July 2010 (UTC)

Done Dabomb87 (talk) 14:28, 23 July 2010 (UTC)

Edit Request from anon, 6 September 2010[edit]

CIGNA announced that it had acquired Belgian-based VanBreda international, a major global insurer for staff of international organizations, on 31 August 2010. Cite: http://newsroom.cigna.com/article_display.cfm?article_id=1238 —Preceding unsigned comment added by 193.138.105.1 (talk) 15:49, 6 September 2010 (UTC)

Edit requests from Jimangstadt, 2 August 2010[edit]

{{editsemiprotected}} In the overview section at the top of the page, I would like to request replacing the copy with the following updated description. The added information can be found contained within the CIGNA 2009 Annual Report online at http://www.cigna.com/about_us/investor_relations/release/BOP77415_CIGNA_CORP_AR.pdf CIGNA (NYSE:CI) is a global health service company with a comprehensive portfolio of health, pharmacy, behavioral, dental, disability, life, accident and international businesses. CIGNA was formed in 1982 through the combination of INA Corporation and Connecticut General Corporation. The name mixes the letters INA and CG together. Today, CIGNA's service mark, the Tree of Life, symbolizes the corporation's culture, mission and products.

CIGNA’s corporate headquarters are located at in Center City, Philadelphia, Penn., while its health care headquarters are located in Bloomfield, Conn.

With approximately 30,000 employees across the globe, CIGNA had 2009 consolidated revenues of $18.4 billion in 2009. Approximately 80 percent of its business is administrative services only (ASO), meaning that the business is not insured by CIGNA, but instead the employer customers maintain the risk, collect premiums from their employees and pay for their claims. CIGNA administers/oversees this process for them. It is the customer's money that pays claims. Jimangstadt (talk) 21:27, 2 August 2010 (UTC)

{{editsemiprotected}} I would like to recommend adding a "History" section. This information can be verified online at http://www.cigna.com/about_us/company_history.html HISTORY CIGNA gained its preeminent position by combining some of the oldest and most important companies in the insurance marketplace. The oldest of its predecessor companies was Insurance Company of North America (INA), a company rich with tradition. INA was formed by a group of prominent Philadelphians in November 1792, in Pennsylvania's State House, where the Declaration of Independence had been signed just 16 years earlier. The organizers were merchants and other prominent citizens who sought to protect ships, cargoes, warehouses, and homes through a company offering marine and fire insurance.

Connecticut General Life Insurance Company (CG) was incorporated in 1865 in Hartford, Conn., on the heels of the Civil War, in response to insurance for invalids, persons predisposed to hereditary disease, and war veterans. Dr. Guy Phelps, a prominent businessman and graduate of Yale Medical School, saw a need to accept substandard risks. The idea appealed to investors, and the stock sold well. The idea was valid, but ahead of its time and the company soon turned to insuring first class risks. In 1921, Connecticut General reintroduced substandard insurance. By that time, medical and actuarial science had matured to the point that it was a viable business venture.

CIGNA's formation in 1982 combined a leading property-casualty insurer with a leading supplier of life insurance and employee benefits. Over time, CIGNA has tightened its focus on health care and employee benefits, divesting its individual life insurance business in 1998, its domestic and international property and casualty operations in 1999, and retirement business in 2004. Today, CIGNA continues to innovate, expand and grow. In offices throughout the United States and around the world, the company’s employees are united by a shared past and a commitment to CIGNA, and embrace corporate social responsibility to reflect and extend the company’s mission to improve health, well-being and security for all those we serve. Jimangstadt (talk) 21:29, 2 August 2010 (UTC)

Not done: Both of the suggested additions are overly promotional in tone and do not adhere to Wikipedia's NPOV policy. Do you have any connection to this company? If so, please note that editors who have a conflict of interest with a person or group are strongly discouraged from editing articles about those entities. Dabomb87 (talk) 22:32, 2 August 2010 (UTC)

Edit request from R2thos, 7 October 2010[edit]

{{edit semi-protected}}

Create a new section that falls between the Quality of Care and Ethics sections.

R2thos (talk) 02:42, 7 October 2010 (UTC)

Not done: {{edit semi-protected}} is not required for edits to semi-protected, unprotected pages, or pending changes protected pages. Salvio Let's talk about it! 12:46, 7 October 2010 (UTC)

Rather than create a new section, the first two sentences of the suggested edit could fit neatly in "Community & Civic Affairs/Charitable giving" section. The last sentence doesn't have any attribution.--Jimangstadt (talk) 14:04, 7 October 2010 (UTC)


Vote for merge with Cigna International Expatriate Benefits[edit]

I understand how the CIEB unit could be considered worthy of its own article (has a different headquarters, is a large, multinational business unit with a different objective than the parent company) however I think CIGNA's article is lacking and could benefit from the additional information provided by the CIEB article. Also consider that more than half of the information in the Cigna International Expatriate Benefits article directly relates to Cigna. Grmike (talk) 08:06, 13 July 2011 (UTC)grmike