Talk:GOOG-411

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Verizon[edit]

I tried Verizon Payphones at the Rahway NJ Transit Train Station phones (x2), and Somerset NJ Transit Station. They allowed calls to other 1800 numbers, and to my home line, but not to this Google Service.

Is Verizon disabling access to GOOG-411 across the country? Please let us know. Avkrules (talk) 23:21, 18 July 2008 (UTC)

It's possible they're blocking access from payphones, but my Verizon cellphone can call it with no problem. --Kingoomieiii ♣ Talk 19:46, 27 February 2009 (UTC)

[edit]

Is it possible to get a logo for this article? The logo can be found here. --♪♫The New Mikemoraltalkcontribs 02:23, 2 March 2009 (UTC)

Stub[edit]

Why is this article not a stub? Kelton2 (talk) 15:35, 12 December 2011 (UTC)

Use of ANI is outdated information.[edit]

ANI was an old caller id like system for toll free numbers, long before the PSTN was digitized and common caller id was available. However, ANI was more for billing purposes due to the way the old billing systems worked - so there was a need to transfer billing data to the toll free carrier. Today, there are two phone numbers sent with calls: CPN (calling party) and BTN (billing). There are other bits of data available, but one important one here is the privacy bit. It could be said the the BTN could be closest to the old ANI.

Essentially when you block your caller id these days, your phone carrier adds a privacy flag to the call's CPN data, but your number is still sent. It is expected that the receiving carrier will honor the privacy flag, and block your number from display. However, big call centers have digital trunk lines, and with this they have access to the CPN data directly. Call centers are not required to, and are not expected to honor the privacy flag. And it's not just because it's a toll free number: any phone number can be receiving calls on digital trunk lines and so the CPN data is there for the taking. What Google says in essence that they will honor the privacy flag by not storing your phone number in its database. 66.114.93.6 (talk) 09:47, 2 December 2014 (UTC)