Talk:MyHeritage

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Criticism[edit]

Maybe someone could add a section or write a few words about the criticism of the software. Tamura Jones have written quite a comprehensive review of the software:

Plommespiser (talk) 13:52, 6 February 2011 (UTC)

Appears that the builder (7.0) no longer tries to install any adware. Even EULA on 7.0 explicitly mentions no advertising bundled. lav (talk) 06:50, 3 May 2013 (UTC)

Certainly the main article reads like something written by the MyHeritage marketing team. I've used the FTB software (V6.0.0.5638) for almost two years and find it functional if a bit buggy, useful, and easier on the eyes than ancestry.com's FTM. However, V7 appears to be plagued with bugs and problems. And at least one recent report on their user forum suggests that it is still taking over a user's browser homepage. Graywriter (talk)! —Preceding undated comment added 02:41, 26 June 2013 (UTC)

I recently Googled "MyHeritage complaint" and was astounded to find numerous hits. Most that I checked related to poor service and difficulty getting a refund when the company autobilled a renewal or autobilled after a free trial. It seems that most are eventually resolved, but one user tells me of 32 emails to customer support, all of which have been ignored. Graywriter (talk) 13:15, 25 July 2013 (UTC)

This started out about the article but seems to be devolving into WP:FORUM. Please keep on topic of improving the encyclopedia article. Such complaint sites are not reliable sources for Wikipedia. We would need a review from a WP:RS to include criticism of their software / web site. Morphh (talk) 14:01, 5 February 2014 (UTC)

Response from MyHeritage.com[edit]

Thank you for your comments, we always like to hear constructive feedback. When installing Family Tree Builder you are given the option to install the toolbar and default search page. These features are not installed if they are unselected in the custom install.

Regards — Preceding unsigned comment added by 82.13.54.49 (talk) 10:33, 16 August 2011 (UTC)

Thanks for WP-editor work on this page and the warning(s) here and by users. Thanks for your research on what could be termed 'malware'. One of the websites I visit for news had a popup ad by MyHeritage and their number of patrons/nations sounds very impressive, but I will not be using them for now. -- Charles Edwin Shipp (talk) 08:25, 14 October 2013 (UTC)
It appears that optional bundled software is no longer included in new versions. Morphh (talk) 14:04, 5 February 2014 (UTC)

Article lifted from the company website[edit]

The first paragraph is the same as on the company website. I doubt if the rest meets Wikipedia's principles. It needs reviewing --124.181.149.198 (talk) 06:54, 3 February 2014 (UTC)