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NPOV :Alabama Cooperative Extension System, written almost entirely by a news and public affairs employee at ACES, so needs some neutral eyes to give it a going-over to check for both neutrality, and layout/content inclusion, etc.
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Here is a list of articles about Suburban Express and it's controversies. I'm creating a section for it so others can contribute - please don't delete from it, though. It was started by AlmostGrad and moved to it's own section by NegatedVoid.
I found these newspaper articles from the 1980s and 1990s to be helpful in bringing out the notable monopoly/price-war/predatory-pricing aspects of the immediate "post-deregulation" era. As stated in earlier votes/discussions of the notability of Suburban Express (whether to have an article or not at all), price-and-capacity "wars" were new and notable in the USA "back then". KevinCuddeback (talk) 15:29, 9 April 2014 (UTC)
Because the subject itself can be the source, some historical Suburban Express web pages from the Internet Archives, as suggested, should be referenced because they make un-exceptional claims about the "starts" of things along the company growth-path (usually +/- weeks, and near-always within 1 semester). It would be entirely "in character" for a bus company to accurately describe its services as-then-offered, and out of character to describe a phantom service.
I agree with the basic premise above; such sources can be used to support basic claims and data about the company and its products. I work a good bit on spaceflight-related articles and such sources are typically what we use to source the basic specs of launch vehicles and spacecraft. I'm agnostic on the specifics of the following list. Cheers. N2e (talk) 15:23, 22 April 2014 (UTC)
So far, I have used these to support the start-year of kiosk ticketing (I selected 2002, as the "official" start, rather than the 2001 "trial") and service to University of Iowa.KevinCuddeback (talk) 16:08, 22 April 2014 (UTC)
Can anyone who knows how to use Archive.org see if there's an "introductory" for other current schools? KevinCuddeback (talk) 16:06, 11 April 2014 (UTC)
BTW, the article is about the company, Suburban Express, and thus Suburban Express is the subject of the article. I believe you meant the founder or company head dude by whatever title he might go by. If you agree, you might want to modify the title of this particular Talk page section. Cheers. N2e (talk) 22:03, 22 April 2014 (UTC)
I'd say this talk section is correctly titled: It covers materials in which the subject of this article, Suburban Express, talks about itself as author/publisher of its own website (www.suburbanexpress.com).KevinCuddeback (talk) 03:43, 23 April 2014 (UTC)
There are several sources which detail Suburban Express' practice of hosting attack pages shaming its critics on its website. Most of the sources from this year talk about this; there are currently about a dozen such attack pages. Can someone please add this to the business practices section?
Venue for litigation changed back to Ford County (for Online); Champaign (for in-person)
(splitting the topics noted by Almost Grad) Also, the company has changed its venue for litigation pertaining to online tickets back to Ford County, according to today's Daily Illini. Can this also be added to the business practices section? -- AlmostGrad (talk) 18:28, 25 February 2015 (UTC)
Seems best to source from the company directly too, since the The Daily Illini at paragraphs 7 &8 didn't really distinguish online/offline, so Company Website now says
If you do not wish to select Ford County as the venue for disputes, you may purchase your tickets in person at our Champaign, IL office. The venue for all disputes arising out of purchases made in person in Champaign, IL office is Champaign County, IL. Suburban Express Checkout Page
How to present ongoing litigation (hard to get periodic/comparable numbers)
We need some sense of "how big" or how active the litigation is, and In general we favor stating numbers without a POV on whether it is a little or a lot. But getting meaningful numbers is hard because we're at the mercy of sources that pick different effective dates and different time window sizes. I recently edited the article to say "source needed" on the litigation totals. I'm not sure how useful a running count is, But I thought the Daily Illini had a nice recent statement:
According to the Champaign County Circuit Clerk’s website, seven similar small claims lawsuits have been filed by Suburban Express in 2015, all of them on Feb. 3. There have been no small new claims filed by Suburban Express in Lake, Cook or Ford counties in 2015, where the company had previously filed. Between 2012 and 2013, Suburban filed 126 lawsuits in Ford County against customers.
The first part (2015 cases) is the first cite I've seen that captured the ephemeral data on the CCCC's site. The second part was already sourced. Also there should probably be something about how both SE and Peoria Charter have used the publicity to drive special offers based on "taking sides" in the media controversy, which is called out in the grey boxes in the Daily IlliniKevinCuddeback (talk) 18:30, 26 February 2015 (UTC)
We are WP:NOTNEWS - there is no need to keep daily tabulations. If the filings are notable (and most are not going to be) we can record the beginning of the process. if the results of a particular suit(s) are noted, we can describe the results, probably in aggregate statements. -- TRPoD aka The Red Pen of Doom 18:51, 26 February 2015 (UTC)