The typical off-peak service is two trains an hour to London Bridge via East Croydon and one train an hour to Purley. In the evenings the trains run to London Victoria, which is also served by some morning and evening peak services.
From 2018 as part of the Thameslink Programme the services will be operated with larger 12 car trains offering all day direct services to places like Cambridge.
Early on the morning of 1 December 1993, and under the influence of alcohol, the driver of a train from London Victoria failed to stop at the terminus and took the train through the buffers, across the station concourse and into the wooden station building, which had survived intact for 92 years. No one was hurt, but the station, a listed building, was severely damaged (it was subsequently demolished).