The Deming Cup
|The Deming Cup|
|Awarded for||Operational Excellence|
|Presented by||Columbia University|
|Official website||The Deming Cup|
The Deming Cup is an annual prize presented by The W. Edwards Deming Center for Quality, Productivity, and Competitiveness at Columbia Business School. It was established in 2010 to recognize world leaders who have made outstanding contributions in the area of operational excellence and have fostered the culture of continuous improvement in the organization.
About the Deming Center
The W. Edwards Deming Center for Quality, Productivity, and Competitiveness was founded in 1990 by W. Edwards Deming . The Center sponsors applied research, disseminates best practices, supports focused education and professional development, and fosters partnerships with companies in the area of operational excellence. The Deming Center’s initiatives pursue connecting academia and industry worlds under the scope of leadership in quality, productivity, and competitiveness.
In 2010 Samuel J. Palmisano, Chairman, President, and CEO of IBM, was selected as the winner. An award ceremony took place on October 18, 2010 at Columbia University “On behalf of IBMers around the world, I am deeply honored to receive the inaugural Deming Cup, which embodies the Deming Center’s pioneering effort to understand and advance operational excellence in a globally integrating world,” said Palmisano. “We believe this agenda is strongly aligned with IBM’s work to build a smarter planet — helping businesses and institutions seize new capabilities to transform their operations, relationships, and business models — and practicing the same innovation within IBM itself.” 
In 2011 Brent C. James, M.D., Chief Quality Officer at Intermountain Healthcare, and Sergio Marchionne, Chairman and CEO of Chrysler Group, and CEO of Fiat were awarded with the cup. The award ceremony was held on November 2, 2011 at Columbia University. “It only feels appropriate to accept this award in honor of Dr. Deming, who did his work with the idea that service is the ultimate human accomplishment,” Dr. James said. “We’re in the beginning of creating a whole new world of medicine. We haven’t even begun to realize what we can do for our patients — the people who come to us in their hour of need.”. Sergio Marchionne named organizational culture as the most crucial factor to success. “Culture change is more important and long-lasting than changes in manufacturing or production,” he said. “We’ve learned to be comfortable with the discomfort of uncertainty. The ability to embrace change and confidently plan for the future lies in positive leadership.” 
In 2012, Terry Lundgren (Macy's Inc) and Ratan Tata (Tata Sons Ltd.) were selected as recipients. The third Deming Cup Award Ceremony and dinner was held in Columbia University’s Low Memorial Library (Rotunda) on October 23. Terry Lundgren's remarks on accepting the third annual Deming Cup included some special remarks to W. Edwards Deming principles "we have some much room to improve and Dr. Deming concept of continuous improvement lives in our companies. This is a great recognition for my outstanding team who has helped us to achieve the results". On the other hand, according to Tata's words, the award was one of the biggest motivators to his success "I would be lying if I say that this journey is completed. In fact in my view it just has started. We have a long way to go to sustain what we have built and we need the commitment and the dedication of our employees. What you have given me today is going to be the largest motivator to make this happen".
The 2013 Deming Cup winners are Fisk Johnson, chairman and CEO of SC Johnson & Son Inc. and Paolo Rocca, chairman and CEO of Tenaris S.A. Columbia Business School alumni, faculty, and current students from the EMBA and PhD programs participated in the ceremony; total attendance was 200 people.
Thomas Groos, Partner at City Light Capital, and Christine Todd Whitman, former New Jersey Governor, introduced H. Fisk Johnson. They explained Johnson’s role as a key driver to his company’s outstanding performance in quality and innovation. Sergio Marchionne, chairman and CEO of Chrysler Group LLC, and CEO of Fiat S.p.A. (and former Deming Cup Winner), and Paolo Scaroni, Chief Executive Officer of Eni, introduced Paolo Rocca. Both speakers emphasized how Rocca has placed operational excellence at the core of Tenaris’ strategy.
- Saad Abdul-Latif, CEO, PepsiCo Asia, Middle East, Africa
- César Alierta Izuel, Chairman and CEO, Telefónica
- Rob Amen, Columbia Business School
- Lucien Arkas, Chairman, Arkas Group
- Wolfgang Bernhard, Member of the Board of Management, Daimler AG
- Kevin Burke, Chairman, President and CEO, Consolidated Edison
- Ivoncy Brochmann Ioschpe, Chairman, Iochpe-Maxion S.A.
- John Church, EVP, Supply Chain, General Mills
- John Coatsworth, Provost, Columbia University
- Bruno Di Leo, SVP for Sales and Distribution, IBM Corporation
- John Dillon, Vice Chairman and Senior Managing Director, Evercore Partners
- Ali Doğramacı, Chair, Board of Trustees, Bilkent University
- Awi Federgruen, Columbia Business School
- Beth Ford, Chief Supply Chain & Operations Officer, Land O’Lakes, Inc.
- Nelson Fraiman, Columbia Business School
- Peter Gibbons, EVP, Supply Chain Operations, Mattel
- Lynne Greene, President of Clinique, Origins, and Ojon, Estée Lauder
- Thomas Groos, Partner, City Light Capital
- Richard Jaffe, Managing Director, Stifel, Nicolaus & Co
- Jeffrey Keefer, Former CFO, DuPont
- Klaus Kleinfeld, Chairman and CEO, Alcoa
- Shelly Lazarus, Chairman, Ogilvy & Mather Worldwide
- Sang Wan Lee, Former President, Samsung Electronics
- Nicolás Loaiza, Co-founder and CEO, Bodytech
- Terry Lundgren, Chairman, President and CEO, Macy's, Inc.
- Sergio Marchionne, CEO, Fiat S.p.A., and Chairman and CEO, Chrysler Group LLC
- Jorge Morán, President and CEO, Sovereign Bank
- David Niles, President, SSA & Co
- Bennett Nussbaum, SVP and CFO, Winn-Dixie
- Paul O’Neill, Former Secretary of the U.S. Treasury
- Quentin Roach, SVP and Chief procurement Officer, Merck & Co
- R. Seshasayee, Executive Vice Chairman, Ashok Leyland Ltd.
- Keith Sherin, Chairman and CEO, GE Capital, GE
- S.D. Shibulal, CEO and Managing Director, Infosys
- Charles Sorenson, President and CEO, Intermountain Healthcare
- George Stalk, Senior Advisor and BCG Fellow, The Boston Consulting Group
- Burt Steinberg, Former President and Director, Dress Barn
- David Thurm, COO, The Art Institute of Chicago
- Hans Van Alebeek, EVP, Supply Chain Operations, Nike
- Garrett van Ryzin, Columbia Business School
Criteria and Eligibility Requirements
- Global leader who has applied and demonstrated the Deming principles
- Organization that exhibits multidimensional excellence
- Organization known for continuous improvement.
- An organization that has increased in shareholder value over a sustained period of time due to organic growth
- An organization where operational excellence has made a decisive impact on the competitive position of the firm
- Evidence of a culture in which all stakeholders in the organization are treated with dignity and respect
- Leader who requires data driven analysis and has clear commitment to impactful training and skill development