The International Customer Service Institute

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The International Customer Service Institute (TICSI) is an international partnership organisation to enable the recognition and sharing of global best practice in customer service. It has developed The International Standard for Service Excellence (TISSE), a global standard for customer service excellence Certified by a third party.

[1]Regional Certification Partners in the UK, India, Australia, New Zealand and the Middle East

It was founded in 2005 operating out of London and Dubai.

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